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关于布里克菲丽都酒店的点评

3 out of 5
布里克菲丽都酒店
3142 Surfers Paradise Blvd, Surfers Paradise, QLD

点评

8.0

很好

10 分 - 超赞。64 条好评，共有 203 条点评" "
8 分 - 还可以。91 条好评，共有 203 条点评" "
6 分 - 一般。35 条好评，共有 203 条点评" "
4 分 - 很差。10 条好评，共有 203 条点评" "
2 分 - 糟糕。3 条好评，共有 203 条点评" "

7.6/10

清洁度

8.2/10

员工和服务

8.2/10

服务设施

7.4/10

住宿条件和设施

6.4/10

环保

点评

6/10 一般

Crystal，HK

满意：客房舒适度，清洁度
不满意：住宿条件和设施
旅遊
位處市中心，鄰近電車站，購物超方便，簡直是絕佳! 但亦因在市中心，晚上酒吧聲夾雜人的叫囂聲，隔音不佳，太吵耳，難入睡 >.<
2017 年 8 月入住 3 晚

8/10 还可以

YIU MAN，Hong kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
美中不足是在網上看酒店資料是有浴缸，又打過電話到酒店問，但到埗後發覺是没有浴缸，只有企缸，如來全幢酒店客房都是没有浴缸設施！

8/10 还可以

Hau Wa

满意：客房舒适度，住宿条件和设施
Very good location, nice satff , the room was big and clean

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Good location, clean and spacious room. Had a nice experience to stay there.

8/10 还可以

John

与配偶出行
满意：服务设施
不满意：住宿条件和设施
The reception staff were excellent. The property is a bit noisy at night but location is excellent
2024 年 3 月入住 4 晚

10/10 超赞

Kayo

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
フロントの方がみんな優しかったのが印象的でした。駅近で、スーパーや飲食店、お土産屋さんが近くて便利でした。ホテルの看板は駅からすぐ見えるので建物は分かりますが、私には入り口が分かりにくかったです。 逆バンジーを夜中遅くまでやっているので、叫び声がかなりきこえます。イースターの時期だったからなのか、外の賑やかさは部屋にいても分かります。部屋は広く清潔感もありました。また泊まりたいです。
2024 年 3 月入住 4 晚

6/10 一般

Fiona

与家人出行
满意：住宿条件和设施
Empty beer cans rolling around all night in an area fenced off from our balcony kept us awake all night. Obviously the cleaners are not looking at the surrounding areas.
2024 年 3 月入住 2 晚

6/10 一般

Mitchell

与配偶出行
不满意：住宿条件和设施
Good budget accommodation in the centre of Surfers Paradise. Noise can be an issue if located on a lower floor like I was. You're also surrounded by construction that starts early in the morning 6-7am and a slingshot ride that operates late into the night. But sometimes thats a realistic sacrifice for the convenience of having the tram stop right out front and being so close to Cavill Ave. My particular room also had loud plumbing and was right next to the garbage shoot. Wouldn't recommend to light sleepers.
2024 年 2 月入住 8 晚

8/10 还可以

shane

与家人出行
满意：客房舒适度，清洁度
2024 年 1 月入住 3 晚

10/10 超赞

Stuart

满意：客房舒适度，清洁度
Excellent choice for centre of Surfers
Spacious deluxe 1 bedroom apartment in the centre of Surfers. Old but in good condition and clean. Lovely views of city and sea. Convenient and easy basement parking. Centre of Surfers means rather noisy at night, but closing the balcony doors solves this if a bother. Good desk staff but limited hours. Overall excellent value for money when under $150 / night.
2023 年 12 月入住 7 晚

6/10 一般

Kate

与配偶出行
满意：服务设施
The property was good for the price. However, the couch was falling apart leaving leather debris all over the floor. The dryer needed clearer instructions and the pole holding the kitchen countertop was broken and wasn’t touching the ground. Yet the rooms were clean and the view was good for the location. The amenities were clean and useable. Overall, not bad.
2023 年 11 月入住 6 晚

10/10 超赞

Y M

2023 年 10 月入住 5 晚

4/10 很差

Jen

满意：清洁度
不满意：住宿条件和设施
2023 年 9 月入住 2 晚

6/10 一般

Garry

2023 年 8 月入住 4 晚

8/10 还可以

Robert

2023 年 8 月入住 7 晚

8/10 还可以

Matthee

满意：住宿条件和设施，清洁度
2023 年 8 月入住 7 晚

8/10 还可以

VIC

满意：清洁度、服务设施、住宿条件和设施
Location
2023 年 8 月入住 6 晚

8/10 还可以

Gavin

与配偶出行
The hotel was in a great location, close to the centre of Surfers and also trams. We had a great vie from our room. It is not a new building and that is evident in the rooms but did not impact our stay. The only real downside is the pillows were like bricks.
2023 年 7 月入住 3 晚

8/10 还可以

Celeste

满意：客房舒适度，清洁度
2023 年 7 月入住 2 晚

8/10 还可以

Nozomi

サーファーズゲートに近くGリンクの駅に3分くらいで行けます。近くにスーパーあり､部屋も洗濯洗剤と食器洗剤ありで利便性はいいと思います。 チェックイン時刻より早く到着する事を事前に伝えていたら当日部屋の準備が出来たとエクスペディアのメッセージでお知らせがありました。 早朝フライトでフロントいない時間帯でもポストに鍵を返却すればokでした。 利用明細もあとからメールで送られてきました。 部屋によっては老朽化が目立つみたいですが私の利用した部屋は許容範囲内でした。 ただサーファーズに面した部屋だったので夜中まで外の騒音が聞こえて寝れなかったです。 平日ならそんなに気にならないのかもです。 騒音気にならない人にはめちゃくちゃおすすめです。

8/10 还可以

myles

2023 年 6 月入住 9 晚

10/10 超赞

Bruce

满意：客房舒适度
不满意：清洁度
2023 年 5 月入住 5 晚

8/10 还可以

Jade Nicole

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
The property was great! The only negative was there was no wifi.

6/10 一般

Carolyn Lorraine

与配偶出行
满意：服务设施
Very noisy on a weekend with night life going to about 2am
2023 年 4 月入住 5 晚

8/10 还可以

Joanne

与家人出行, 与配偶出行, 团体旅客
满意：清洁度、服务设施、住宿条件和设施
Great location and views. Comfortable beds, but furniture and rooms do need a little freshen up. Staff were friendly and amenities good. Would go back again
2023 年 1 月入住 3 晚
Kylie 于 2023年01月27日 的回复
Dear Joanne,Thank you for your review. We are pleased to hear that you enjoyed your stay with us. I can confirm that we are currently in the process of freshening up the rooms & hope that this is completed before you return next.We look forward to welcoming you back in the future.Kind RegardsKylie Batt

4/10 很差

Michael

满意：清洁度、服务设施、住宿条件和设施

6/10 一般

Japan

2022 年 10 月入住 5 晚

8/10 还可以

OLIVIER

满意：客房舒适度，清洁度
Hôtel très bien situé, mais bruyant
Hôtel très bien situé, mais très bruyant jusqu’à 22 heures au moins, avec les bars et activités autour.
2022 年 10 月入住 5 晚

6/10 一般

Miodrag

满意：清洁度
2022 年 10 月入住 3 晚

6/10 一般

JOHN

Great holiday in Surfers.
An older building and I would guess the apartments are individually owned so lucky dip on the condition. Hotel is well located and we had a view to die for. Great reception staff but rooms only serviced once in 12 days. Our room was getting tired with dirty carpet and not overly clean . The washing machine , dryer fridge etc very good. Bit of night club noise at night, but overall we got it for a cheap price so was great value.
Visitors
Views
2022 年 7 月入住 12 晚

8/10 还可以

Chris

团体旅客
满意：服务设施
The reception staff were brilliant particularly Kylie. There was a mistake in the booking (caused by my misunderstanding) and she fixed it up perfectly. Highly efficient, friendly and genuinely helpful.
2022 年 7 月入住 6 晚
Kylie 于 2022年08月6日 的回复
Dear Chris, We very much appreciate your comments regarding your stay at the BreakFree Cosmopolitan Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Kylie

8/10 还可以

craig

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Very close to transport and places I wanted to go.
2022 年 7 月入住 7 晚
Kylie 于 2022年07月29日 的回复
Hi Craig, Thank you for your review. We are so pleased to hear that you enjoyed your stay & our central location. We hope you had a safe journey home & we look forward to welcoming you back in the near future. Kind Regards Kylie

2/10 糟糕

Jaimin

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Location Location Location and thats where the positives end. Unfortunately, the experience was very disappointing as most of the amenities in the room were faulty and issues related to cleanliness like bed sheets were stained. Aiva at reception was extremely rude throughout multiple conversations during the day and only after we demanded refund, a new room was allocated for the night. That was 6pm on the day before our checkout but they had already lost what could have been a happy customer. Hate to do this to a business but am never returning to this place again or would ever recommend anyone as we did not feel we were treated well.
2022 年 6 月入住 4 晚
Kylie 于 2022年08月6日 的回复
Dear Jaimin, Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Kylie

2/10 糟糕

JEAN GABRIEL

2022 年 5 月入住 3 晚
Kylie 于 2022年06月4日 的回复
Dear Jean, Thank you for taking the time to tell us about your experience at the BreakFree Cosmopolitan Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Kylie

8/10 还可以

Regan，PARKHURST

与家人出行
满意：住宿条件和设施，服务设施
不满意：清洁度
Great location. Walking distance to Cavill Ave and tram. Great ammenities. Room was not very clean with rubbish and food under the beds. Could do with a deep clean before next visitors. Despite this I would stay again.
2022 年 5 月入住 5 晚
Kylie 于 2022年05月19日 的回复
Good Afternoon, Thank you for your feedback. I am pleased to hear that you enjoyed your stay & our central location. I am sorry to hear of these housekeeping issues. Please rest assured that I will address these with my team to prevent future reoccurrence. We hope you had a lovely journey back home & we look forward to welcoming you back next time. Kind Regards

10/10 超赞

Alan

与配偶出行
满意：清洁度
Apartment was spacious and very clean. Staff helpful & polite. In the heart of surfers, close to everything. Will be staying again.
2022 年 4 月入住 4 晚
Kylie 于 2022年05月1日 的回复
Hi Alan, Thank you for your lovely review. We are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back in the near future. Kind Regards Kylie

8/10 还可以

Sarah

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Would stay again
2022 年 4 月入住 7 晚
Kylie 于 2022年04月28日 的回复
Good Morning, Thank you for your review. We are pleased to hear that you enjoyed your stay & we look forward to welcoming you back in the future. Kind Regards Kylie

8/10 还可以

Jeremy

与家人出行
满意：清洁度
Central location but be mindful of the late night clubbing noise. Staff were very friendly and helpful. Pool and spa were good but overall the property is dated.
2022 年 4 月入住 7 晚
Kylie 于 2022年04月28日 的回复
Hi Jeremy, Thank you for your lovely review. We are pleased to hear that you enjoyed your stay & we look forward to welcoming you back in the future. Kind Regards Kylie

8/10 还可以

Robyn

满意：客房舒适度，清洁度
2022 年 3 月入住 3 晚
Kylie 于 2022年04月15日 的回复
Hi Robyn, Thank you for your 8/10 rating. We hope that you enjoyed your stay & we look forward to welcoming you back in the near future. Kind Regards

6/10 一般

Charmaine

满意：客房舒适度
2022 年 1 月入住 6 晚

10/10 超赞

nick

2021 年 12 月入住 5 晚

8/10 还可以

Matthew

与家人出行
满意：清洁度、服务设施、住宿条件和设施
For a hotel.located in the heart of Surfers Paradise the room was quiet when the external doors were shut.
2021 年 9 月入住 3 晚

8/10 还可以

Ange，Forest Lake

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Great location right in the heart of Surfers (Cavill Ave) everything at your doorstep! Apartment was great, right size, great spacious balcony, had everything we needed! Only complaint would be the couches are outdated, they peeled all weekend making a horrid mess everyday all through the apartment but other than that we had a GREAT STAY AND WOULD STAY AGAIN!
2021 年 9 月入住 3 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Centrally located. Close to everything. Value for money. If you are upto level 7or8 then you may find it little noisy. Otherwise it is great accomodation.
2021 年 7 月入住 5 晚
Timur Mertalioglu, General Manager 于 2021年07月20日 的回复
Dear Guest, We are pleased to read that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Regards,

10/10 超赞

ashley

满意：客房舒适度，清洁度
Centre of surfers
Great location in centre of Surfers. Opposite Cavill av. 😀
2021 年 5 月入住 5 晚

10/10 超赞

真实旅客

满意：清洁度、服务设施、住宿条件和设施
2021 年 5 月入住 6 晚
Timur Mertalioglu, General Manager 于 2021年07月20日 的回复
Dear Guest, Thank you for choosing to stay at Breakfree Cosmopolitan Hotel

10/10 超赞

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
2021 年 4 月入住 3 晚
Timur M. General Manager 于 2021年04月20日 的回复
Dear Guest, Thank you for choosing to stay at Breakfree Cosmopolitan Hotel. We look forward to welcoming you back. Kind Regards,

10/10 超赞

Ricky

满意：客房舒适度，清洁度
Nice property
The units were nice and clean staff were helpful close to shops and beach and very close to trams and resturants would definitely stay again
2021 年 3 月入住 7 晚
Kylie 于 2021年04月2日 的回复
Good Afternoon Ricky, Thank you for your feedback. We are so pleased to hear that you enjoyed your stay & we look forward to welcoming you back in the future. Kind Regards Kylie

4/10 很差

真实旅客

不满意：清洁度
Situated right in the centre! Old property! Average outlook. My basic was overflowing. I had booked a superior deluxe 1 bedroom which had no feels of deluxe! Lol. Could not sleep at night because people on street scream till 2am over weekend. Beach was hardly visible from 7th floor. Would NOT recommend this property for people who need luxury!
2021 年 2 月入住 3 晚
Timur Mertalioglu - General Manager 于 2021年03月3日 的回复
Dear Guest, Thank you for taking the time to share your comments with us. We would like to take this opportunity to remind that we offer rooms as deluxe category not superior deluxe, also we don't sell sea view category rooms, however due to our fortunate location Eastern part of the building has Ocean Views and higher floors may have better views. At the price point, a lot of our guests would agree that they are receiving prime product. We apologise if we have not met your expectations. Kind regards, Timur Mertalioglu General Manager

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Very centrally located and close to some nice eateries. Reception staff are friendly and helpful, check in is a little protracted due to COVID but it’s understandable. The room was well appointed with decent sized balcony and some sea views. Can be a little bit noisy due to close proximity to a night club but not overly so.
2021 年 2 月入住 7 晚
Kylie 于 2021年02月12日 的回复
Good Afternoon, Thank you for your 5 Star Review. We are pleased to hear that you enjoyed your stay & we look forward to welcoming you back in the near future. Kind Regards Kylie