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关于伯利角假日公寓的点评

3.5 out of 5
伯利角假日公寓
300 The Esplanade, Miami, QLD

点评

7.8

还可以

10 分 - 超赞。43 条好评，共有 139 条点评" "
8 分 - 还可以。52 条好评，共有 139 条点评" "
6 分 - 一般。23 条好评，共有 139 条点评" "
4 分 - 很差。18 条好评，共有 139 条点评" "
2 分 - 糟糕。3 条好评，共有 139 条点评" "

6.6/10

清洁度

7.8/10

员工和服务

6.6/10

服务设施

6.8/10

住宿条件和设施

点评

4/10 很差

A

与家人及幼儿出行, 与家人出行, 与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
When we arrived (with 2 little children) we couldn't get in as the gate was locked. After 20 min of calling out a teenage boy showed up and made comments in not very pleasant voice that we were supposed to get a gate code to let ourselves in. But we never received any instructions!! Then he couldn't get into a small safe on the outside wall of the "office" where our apartment keys were locked in. After another few minutes a teenage girl appeared and unlocked it. When we finally got into the apartment it was well under our expectations. Nothing like on the photos advertised on the web. Moldy bathroom, stained carpet, armchair with rips.(happy to send you my photos). Kitchen had very basic equipment(like what you don't want in your kitchen you put it there). Moreover, despite leaving 2 voice messages on the owner's phone (office is open 2pm-5pm) we never got wifi password- again misleading info on their web. We had an allocated parking spot but there was constantly other car parked (i have a photo). We advice the owner but he never called back. I'm able to overlook all that, but to have an instruction from the owner in writing that if I leave the place unclean and unsalable he would charge my credit card.There was a hoover (and no hair dryer) to remind me to vacuum before I leave. I'm sorry for this long feedback but we feel very disappointed and misinformed. I'd like to suggest you to research properties before you advertise them on your web. It makes you a bad name as well.
2020 年 1 月入住 7 晚

8/10 还可以

真实旅客

与家人出行
满意：服务设施，清洁度
The position of the property was amazing. It was just a shame that we could not use the shower in the main bathroom due to no cold water with a tap not working. Beautiful sitting out on the balcony morning noon and night. The unit could have done with a good carpet clean though
2019 年 12 月入住 5 晚

4/10 很差

真实旅客

与家人及幼儿出行, 商务旅客
不满意：住宿条件和设施，清洁度
The blinds were broken in every room, dead cockroaches on floor and linin was dirty. Unit is very run down.
2019 年 7 月入住 3 晚

6/10 一般

真实旅客

2019 年 3 月入住 4 晚

6/10 一般

真实旅客

2019 年 3 月入住 4 晚

8/10 还可以

Sandy

与家人出行
满意：服务设施，员工和服务
Great location, handy to shops and beach. Couldn’t ask for much more
2018 年 11 月入住 8 晚
BP Management 于 2018年12月4日 的回复
Thanks for your review Sandy! Glad you enjoyed your stay!

6/10 一般

amanda，brisbane

满意：员工和服务，清洁度
Nice hotel with lovely beach frontage
Lovely spot with great family park and beach straight across the road. Short walk to great food establishments. Managers were very diligent in ensuring we had access when delayed by traffic.
2017 年 8 月入住 2 晚

4/10 很差

真实旅客

满意：客房舒适度，员工和服务
不满意：住宿条件和设施，清洁度
Close to beach back of t v dusty screen
Back of tv dusty under lounge and cushion dirty tray in oven dirty screen door wasn't sliding probably blinds on windows weren't working properly and horrible car park

4/10 很差

真实旅客

满意：清洁度
不满意：员工和服务、住宿条件和设施、客房舒适度
Burleigh Point Holiday Apartments
Unable to get the unit previously requested or anything near it, instead was placed in probably the worst unit in the complex. As travelling with children, most unhappy with allocation of unit and general condition of unit.

10/10 超赞

Christine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful
Very homely and comfortable in perfect location close to everything

6/10 一般

Joey

满意：客房舒适度
Nice and close to the beach
Feel comfortable, but far away from city. It is quite close to the beach but a bit difficult to find the hotel

4/10 很差

真实旅客

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Very disappointed. The apartment was very dirty inside.

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Old moldy building, but next to beach
The room was poorly lit, toaster didn't work, there was a large amount of mold on the windows and screens, and the kitchen blinds. The place needed a really good spring clean. In the underground garage the wastewater pipes appeared to be leaking, so not sure if this was storm water or sewage. Location is excellent however, being right across the road from Burleigh Point (not the Heads), and very close to a supermarket. It was next to a bar, so there was a little noise at night in the weekend, but not bad. You play for what you get with the price. It was a very budget place to stay, but wouldn't want to be there in winter or summer as appeared to have no heating and only a ceiling fan.

6/10 一般

Claire

满意：客房舒适度
不满意：清洁度、员工和服务、住宿条件和设施
Was spacious and convenient. With a large family great to be able to cook own meals, on the down side the place was dirty-it needs a good scrub, mouldy showers and dirty dishes, the carpets were all stained and it would've been nice to be able to vacuum our crumbs but the vacuum didnt work. We had to purchase dishwashing liquid and toilet paper after the sample size supplied used (stayed 1 week/ supplied 1 day worth).

6/10 一般

stewo，north haven

不满意：住宿条件和设施
Great location
This apartment is in a great location with the beach and the surf club just across the road. The apartment is affordable and quite large but does need a renovation. Overall it is fairly average but if you want an apartment right on the beach good value.

6/10 一般

Lizzie，New Zealand

满意：员工和服务
不满意：住宿条件和设施，清洁度
Good location,and view.
The apartments could do with a tidy up and clean. We left it in a cleaner state than how we found it. Clean linen and towels. Was a lovely view and location.

4/10 很差

boatie，qld

不满意：客房舒适度，住宿条件和设施
Disappointed
No air conditioning, taps leaking, very dated, photos do not reflect actual condition of rooms

6/10 一般

Andrew，Sunny coast

不满意：员工和服务，清洁度
State surf titles
Close to surf carnival Tile floor was greasie Dish wash faulty and crockery in cupboard soiled In general quiet considering being next door to pub Only noise was from drunk tenants

8/10 还可以

Sarah，New Zealand

满意：员工和服务、住宿条件和设施、客房舒适度
Convenient Hotel, close to everything.
Myself and my two young children stayed here for 8 nights. We found it to be the perfect place to stay on the Gold Coast as we had the beach and a playground right across the road, also toilet and barbecue facilities. A short stroll to the back of the apartment was the main highway where there were two supermarkets and other shops. Plus this was where the buses run. Lovely pool and outdoor spa. I would recommend this place to stay.

10/10 超赞

cindy，walcha nsw

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect spot for families,close to the beach,walking distance to food outlets.clean and friendly!

8/10 还可以

Bin，Sydney

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good rate for the location
Good Location. Very close to beach. Great rate. Good service and clean room. Room is big enough to family. Kitchen is fully equipped and can cook almost everything. There was a little difference in "ocean view" from my expectation. Probably 30 degree angel from balcony.

8/10 还可以

melinda，Australia

满意：清洁度、员工和服务、客房舒适度
Close to beach & shops
Lovely relaxing couple of days. The kids loved the pool & being close to parks

8/10 还可以

Tania，Victoria

满意：员工和服务
Great location, beach across the road
Unit was a good size, views of beach great, nice pool. Easy access to patrolled beach across the road, amenities like shopping centres & bottle shop nearby. Downfalls were the terrible vertical blinds that let the sun in each morning & terrible pillows, take your own.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
fabulous location
Would highly recommend. Awesome location - close to everything!

6/10 一般

真实旅客

满意：住宿条件和设施，员工和服务
不满意：客房舒适度
Nice place in a great location
Only problem was being next door to the pub with noise on Friday and Saturday night. Thicker glass in the windows would help. Air con would be a big improvement in hot weather too. Beautiful location just over the road from the beach and a short walk to shops.

10/10 超赞

Tamsyn S.

满意：清洁度、员工和服务、客房舒适度
Perfect location, great value
This place is amazing! Perfect location across from the park, an amazing lookout and a perfect patrolled beach, right by an Aldi, Coles, pharmacy and takeaway. The rooms are not perfect and a bit old (although with young children we prefer that) but very clean and well stocked, and when we needed a light bulb changed it was done in minutes. We had a house in front blocking our view a bit, and there is a tavern on one side that got noisy (although we couldn't hear it and the units are quiet) - but they didn't bother us at all, just saying for honesty's sake. Best value for money we've stayed in since we had kids. Definitely would recommend.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Well located
These apartments are well located close to beach, shops and transportation. Would recommend staying here.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent location, couldn't be better
Making the booking was easy, although I did get confused between 2 rooms/2 apartments and accidentally booked 2 apartments. That was solved because we were up there for a wedding and I managed to offload to other guests. Pleasant apartments and guests/residents were nice.

6/10 一般

Charlie，Palmerston North, NZ

满意：客房舒适度
不满意：员工和服务，清洁度
Great location, close to beach, shops and pub.
Room was okay. However we were a party of 5 and had three forks, four dinner plates, two wine glasses. The room was not cleaned well at all. However, was a great location, nice size rooms. And the kids loved the pool. Good parking.

6/10 一般

真实旅客

不满意：清洁度

8/10 还可以

真实旅客

满意：客房舒适度，员工和服务
Close to beach and Surf Club.
Everything within walking distance of Apartments.
Manager 于 2015年09月18日 的回复
Thankyou for your review - it was a pleasure having you, look forward to seeing you back one day soon!

8/10 还可以

mel，sydney

满意：清洁度、员工和服务、客房舒适度
Quiet, across from the beach, great value
Tucked up near Burleigh Point the apartment was large and comfortable with a full sized kitchen and laundry, pool and communal BBQ area. Great value !
Manager 于 2015年09月18日 的回复
Thanks for your review - we hope to see you back for your next holiday

8/10 还可以

Ian，Sunbury victoria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
enjoyed the break
Although fairly old the apartment was in reasonably good condition and very spacious, the management were always obliging and friendly. The location was excellent directly across from the beach and a five minute walk to a supermarket and restaurants.Overall the we really enjoyed the stay and would certainly come back here.
We are glad you enjoyed your stay - see you again soon

10/10 超赞

MAX

满意：客房舒适度，员工和服务
GREAT LOCATION
FANTASTIC LOCATION IN BURLEIGH, LARGE ROOMS AND GREAT BEDS, BIG TV. ROOM CLEANLINESS NEEDS ATTENTION - HOUSEKEEPING ARE OBVIOUSLY NOT VERY GOOD.

10/10 超赞

Tiny，N

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome hotel good for families
Close to the beach - central to everything. Theme parks and shopping close by. Loved it
Manager 于 2015年09月18日 的回复
Thankyou for your review - we are very glad you enjoyed your stay and had a lovely holiday

10/10 超赞

reena，uthappa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay
Love everything about this place, location is great . Close to everything and very clean. Friend people around . Just loved this apartment and will return for sure
Manager 于 2015年09月18日 的回复
We are happy you enjoyed your holiday with us - see you back here soon

10/10 超赞

Melissa

满意：清洁度、员工和服务、住宿条件和设施

10/10 超赞

tracey，Australia - NSW - Regional NSW

满意：清洁度、员工和服务、住宿条件和设施
Value: Great deal; Service: Flawless; Cleanliness: Immaculate; friendly manager

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Dirty, no air con. Loud
Dirty, milk in sink, no air con. felt very uncomfortable to use the pool as the mangers where using it for a family gathering. Manages had a party in to the early hours of the morning on our first night. The second night was hard to sleep as the apartments Back on to a tavern and there was a group of drunken people making a racket to about 3am.
We are sorry to hear you didnt enjoy your stay, we did have a few guests for a birthday but didnt realise it caused any discomfort I can assure you it doesnt happen often. We do try to work with the tavern next door with keeping noise to a minimum

4/10 很差

allan，albury

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
give it a miss
greeted by a man wearing no shirt ,with tatts and the smell of alcohol on his breath. the room still had dirty towels left from the previous people. It had no air con which was unbearable in the QLD heat . the glass windows had not been cleaned in years, foyers unclean as well. looks fine from the outside ,close to beach.

8/10 还可以

cathy，Australia - QLD - Brisbane

满意：住宿条件和设施，员工和服务
Facilities: Nice ; Value: Affordable; Service: Friendly; Cleanliness: Neat; enjoyed our stay and will come back again

8/10 还可以

Wayne

满意：员工和服务
Facilities: Everyday; Value: Reasonable; Service: Respectful; Cleanliness: Neat;

6/10 一般

Michael，Australia - QLD - Brisbane

不满意：住宿条件和设施，清洁度
Facilities: Shabby, Run-down, Bare minimum; Value: Acceptable price; Service: Polite; Cleanliness: Grubby;

10/10 超赞

SAPURA，Malaysia

满意：清洁度、员工和服务、住宿条件和设施
Facilities: Home away from home, Outstanding; Value: Great deal, Fantastic, Amazing; Service: Flawless, Remarkable, Outstanding; Cleanliness: Beautiful;

6/10 一般

Sanson，Australia - QLD - Brisbane

满意：员工和服务
不满意：住宿条件和设施，清洁度
Very dissapointed that we paid $250

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice and quiet accommodation across from the beach
Enjoy staying in a family friendly area...close to shopping facilities; beach; 15 min drive to surfers.....and of course close to theme parks
Manager 于 2015年09月18日 的回复
Thankyou for your review - it was a pleasure having you, look forward to seeing you back one day soon!

8/10 还可以

Drummonds (NZ)，New Zealand

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place......
Nice place to stay with all the amenities & great access to beach straight across the road.. Even views of the water from our room..... Will be back :-)

8/10 还可以

Julie，Thorn lands

满意：清洁度、员工和服务、客房舒适度
Older style, but excellent location!
This apartment is an older style and decor a little dated, however the location is great. The apartment is clean and met our needs. We have stayed herema couple of times, normally when we have a function at the north burleigh surf club, as it is across the road from it. As such we don't use the pool, etc as just want somewhere close, which this certainly is. Overall happy with our stay.
Always glad to have you back!

10/10 超赞

Elisha，Australia - QLD - Brisbane

满意：清洁度、员工和服务、住宿条件和设施

8/10 还可以

Paul，Australia - QLD - Brisbane

满意：住宿条件和设施，员工和服务
Facilities: Above average; Value: Acceptable price; Service: Go the extra mile; Cleanliness: Neat; Staff were very friendly.