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关于嗨荷海滩公寓酒店的点评

3.5 out of 5
嗨荷海滩公寓酒店
2 Queensland Avenue, Broadbeach, QLD

点评

8.2

很好

10 分 - 超赞。131 条好评，共有 364 条点评" "
8 分 - 还可以。158 条好评，共有 364 条点评" "
6 分 - 一般。50 条好评，共有 364 条点评" "
4 分 - 很差。20 条好评，共有 364 条点评" "
2 分 - 糟糕。5 条好评，共有 364 条点评" "

8.4/10

清洁度

8.6/10

员工和服务

7.6/10

服务设施

7.4/10

住宿条件和设施

7.6/10

环保

点评

6/10 一般

Matthew

与家人出行
满意：员工和服务
地板非網站平台上的木地板是很老舊的地磚，所以感受上比較不好！
2022 年 7 月入住 3 晚

8/10 还可以

Swapnil

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent beds, fresh linen and we were allocated a city view apartment, although it had a glimpse of the sea from balcony. Hotel Swimming pool was heated so kids could enjoy after later afternoon check-in. 7KW EV charger was available. Wifi was weak and did loose TV connection a few times. Seperate toilet and bathroom helped a family of 4 get ready quickly in the morning. Lift available and secure parking in the basement accessible with room keys. 5 mins walk to Broadbeach and dining facilities was a plus.
2024 年 4 月入住 1 晚
Kat 于 2024年04月30日 的回复
Good morning Swapnil, Thank you for taking the time to review Hi Ho Beach apartments and your feedback is important to us. We do hope to see you again. Have a great day.Hi Ho Team

8/10 还可以

Tahlia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good value for a short getaway or stay in the heart of Broadbeach. Location was great, room was fine for a short stay. It did not really match the pictures on the listing photo which show an end room facing the beach, but we could still see the beach if we poked our heads out of the balcony. For the price you know you are getting an older style room, but it was comfortable enough for two of us. Was nice to have covered parking, and check in and out was easy. We would stay here again. The only thing I would say is I could hear someone screaming on the street late at night and construction in the morning so you can hear a lot of the noise coming from the surrounding area.
2024 年 4 月入住 1 晚
Kat 于 2024年04月16日 的回复
Thank you for the positive review and staying with us at Hi Ho Beach Apartments. Our iconic property is in central Broadbeach and there is lots of improvements in the area with the light rail and many new restaurants to explore.Glad to hear you enjoyed the free parking. We do hope you will come and stay with us and value your eedback

8/10 还可以

KALUKUMARA，Bundaberg

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Across the street from the beach and park. Close to restaurants,shops, casino and conventions centre. Old but well maintained rooms, very helpful staff
2024 年 3 月入住 3 晚
Hi Ho 于 2024年04月7日 的回复
HiThankyou for your review.We are happy you enjoyed your stay.Hope to see you again!

6/10 一般

Alison

与配偶出行
The facilities are OK, had everything you need but is tired and run down. Our couch was dirty, the bed uncomfortable, the shower tiles and surrounds don't look like they have been cleaned in a while, marks on the walls and the rug dirty. The outside table on the deck was rusty. We did get clean sheets and towels once a week. Nice little pool but some of the loungers need replacing. Grounds are well kept. Extremely handy to the foreshore walkway, Oasis centre and Kurrawa Beach and surf club.
2024 年 3 月入住 16 晚
Hi Ho 于 2024年04月7日 的回复
HiThankyou for your review.We do our best to keep the apartments in the best possible condition, sorry top hear you weren't happy with a few of the minor details, we will endeavour to address them as soon as possible.Hope to see you again!

10/10 超赞

Matty

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Simple room. Falling apart a little and definitely needs an update. Other than that, has all you need.
2024 年 2 月入住 2 晚
Hi Ho 于 2024年04月7日 的回复
HiThankyou for your review.We are happy you enjoyed your stay.Hope to see you again!

10/10 超赞

Giuseppina

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is within walking distance to everything although a little dated our apartment was very clean and comfortable. The host was very approachable and friendly. Will definitely book Hi Ho beach apartments again.
2024 年 2 月入住 7 晚
Hi Ho 于 2024年02月13日 的回复
Thankyou for your review. It was a pleasure to host you for your stay and we hope to see you again

10/10 超赞

Nicola

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved our stay. The room was perfectly positioned and definitely great value. We look forward to returning
2024 年 2 月入住 1 晚
Paul 于 2024年02月19日 的回复
Thank you for your review

6/10 一般

Danny

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Average very old bit expensive for what you get
2024 年 1 月入住 2 晚
paul 于 2024年02月9日 的回复
we attempt to be the cheapest in Broadbeach for comparable properties

2/10 糟糕

Baktash

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Abfall vom Vorgänger noch unter Sofa und Schublade, offene Seife vom Vorgänger in der Dusche, keine Klimaanlage im Schlafzimmer, kein Lärmschutz gegen aussen, Personal nicht vorhanden beim check-in, angegeben TelNr funktioniert nicht, nicht genügend Parkplätze vorhanden, einfach nur schrecklich. Broadbeach hätte was Besseres verdient.
2024 年 1 月入住 3 晚
Hi Ho 于 2024年01月23日 的回复
Hi BaktashSorry to hear that you weren't happy with your stay.For the purpose of clarity, the rooms undergo thorough cleaning after every guest.The checkin procedure is 100% adequate for this hotel operation, and contact with guests it attempted prior to checkin, but the phone number provided was un-contactable.There are always many spare car spaces in the car park, and if there was any issue, it could of been brought to the attention of reception staff.The room is a single bedroom unit, there is a large air-conditioning unit that services the apartment very well.

8/10 还可以

Inge

2024 年 1 月入住 3 晚
paul 于 2024年02月9日 的回复
thanks for the feed back

4/10 很差

Emma

与配偶出行
不满意：服务设施
Need renovation
2023 年 12 月入住 2 晚
paul 于 2024年02月9日 的回复
we are in the process of upgrading rooms

6/10 一般

Sabine

与家人出行
满意：清洁度、员工和服务、服务设施
Staff were very friendly. It's at a great location. The HiHo is old and would need a bit of renovation. But otherwise good.
2023 年 12 月入住 2 晚

10/10 超赞

Robyn

2023 年 12 月入住 1 晚
paul 于 2024年02月9日 的回复
feedback is always helpful

10/10 超赞

Steven

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good value
Great location. Friendly. Good value. Modern reno
2023 年 11 月入住 1 晚

8/10 还可以

HANS

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was not new but well maintained. Our accommodation was clean and everything was in good condition. The property is close to shopping areas and within walking distance of many restaurants. The beach is across the road from the property as are parks and walking paths. A very pleasant area to stay.
2023 年 11 月入住 3 晚

8/10 还可以

Kristy

与配偶出行
满意：员工和服务
We had a nice stay at Hi Ho apartments. Our room was a little ‘tired’ and could’ve used some fresh paint and newer furnishings but overall it was clean. Staff were nice and helpful. The proximity of the property to the beach and Broadbeach shopping/restaurant precinct was definitely a positive. Thanks again!
2023 年 11 月入住 3 晚

8/10 还可以

真实旅客

满意：员工和服务
Unit was basic & a bit dated. Tidy & good location.
2023 年 10 月入住 3 晚

10/10 超赞

Kathryn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our apartment had everything we needed and was clean. The location is perfect and the staff were lovely. We would have no hesitation in returning. We loved our stay.
2023 年 9 月入住 6 晚

8/10 还可以

Richard

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Building is a bit dated,but it’s convenient and clean
2023 年 8 月入住 16 晚
Dan 于 2023年09月28日 的回复
Thankyou for your review Richard

8/10 还可以

Trent

2023 年 8 月入住 2 晚
Hi Ho 于 2023年09月5日 的回复
Thanks for your review Trent, thankyou for choosing to stay with us. look forward to having you again.

10/10 超赞

Ian

2023 年 7 月入住 1 晚

10/10 超赞

Ian

满意：清洁度、员工和服务、住宿条件和设施
Pleasant reception staff who did not ask for further details upon check in ( already supplied), spacious apartment close to a huge number of eateries.
2023 年 7 月入住 2 晚

10/10 超赞

Bernard，Elsternwick

满意：清洁度、员工和服务、住宿条件和设施
Warm and friendly interaction with manager and housekeeping staff throughout stay. Appreciated secure parking in heart of Broadbeach.
2023 年 6 月入住 1 晚

8/10 还可以

Stephanie

商务旅客
满意：员工和服务
Good value in a great location
2023 年 6 月入住 1 晚

8/10 还可以

Glenn

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Well equipped and maintained facilities, on site parking. Easy walking distance to great restaurants. Surf beach and parklands at the door,
2023 年 6 月入住 2 晚
paul 于 2023年06月14日 的回复
Thanks for the review , they are always appreciated

6/10 一般

Gale

2023 年 5 月入住 5 晚

6/10 一般

Mary-Anne

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not happy with condition
It was supposed to be a superior apartment with ocean views, more like ocean glimpses. The floor was dirty, it had not been vacuumed or washed. The toilet was dirty, i had to clean it. The bath had hair in it, i had to clean it before using it. Toiletries are meant to be included, none there. Fridge was dirty, i had to clean it before i used it. Went to make a coffee, cup was dirty. Took the toaster out and crumbs dropped everywhere and not just a small amount either. Draw in bedside was full of dirty bandages with dried blood on them. I spent over an hour cleaning the apartment before i could unpack. I went down to reception 3 times and pressed the buzzer to speak to someone, waited but noone came. When i first arrived i waited 15 minutes to check in because noone was at home the front counter. Pressed the buzzer 2 times and noone came. Eventually a woman came and said she didnt know how to use the system to check me in so she phoned her husband who arrived 5 minutes later. The door to the balcony was so hard to open, need to really use your muscles on this one. I was there for 5 days too long.
2023 年 5 月入住 5 晚

8/10 还可以

Donnalisa，Acacia Gardens

满意：员工和服务
不满意：清洁度
2023 年 5 月入住 3 晚

4/10 很差

Jeannette

不满意：清洁度、员工和服务、住宿条件和设施
Cleanliness was a problem, l had to buy wipes and wipe all surfaces, finger marks very obvious, the couch needed to be changed as the cushioning was gone, not enough utensils, just the basics, honestly l could not recommend these apartments, l would give it a star rating if 2 for location. It would not take much to buy new mattresses, couch, more utensils, told staff, about couch nothing done, we were also entitled to mid week clean never happened! Overpriced!
2023 年 5 月入住 7 晚

8/10 还可以

Russ

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Friendly staff,great location
2023 年 4 月入住 6 晚

10/10 超赞

Valeriy

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff. Thanks Tom.
2023 年 4 月入住 1 晚

10/10 超赞

Matt

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Close to everything. Welcoming and helpful staff.
2023 年 4 月入住 2 晚

8/10 还可以

Scott

2023 年 2 月入住 1 晚
Tom 于 2023年03月4日 的回复
thanks Scott

8/10 还可以

Michelle

团体旅客
满意：清洁度、员工和服务、服务设施
Great location for Broadbeach and easy to get to Surfers. Did the job for a Hen Night accommodation.
2023 年 2 月入住 1 晚
Tom 于 2023年03月4日 的回复
thanks Michelle

10/10 超赞

Kristopher

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 2 月入住 5 晚
Tom 于 2023年02月11日 的回复
Thank you Kris.Appreciate your review and very happy you had a wonderful stay.RegardsTom

8/10 还可以

Beth

2022 年 11 月入住 5 晚
Tom 于 2022年12月22日 的回复
Thanks Beth.

8/10 还可以

Gail

2022 年 11 月入住 1 晚

10/10 超赞

Monica

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Central to Broadbeach. Excellent views. Spacious apartment. Better cooking equipment would be great.
2022 年 9 月入住 9 晚

10/10 超赞

Holly

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We liked that the apartment was lovely and clean although it is not a new building. It had a lift which was reliable and the bedroom was away from street. Staff were excellent and all very helpful
2022 年 9 月入住 7 晚

8/10 还可以

Jenny

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location and good service
2022 年 9 月入住 1 晚
paul 于 2022年09月16日 的回复
thanks for the review they help us in maintaining our resort

6/10 一般

Steve

与配偶出行
满意：清洁度
Clean and convenient. Bit dated and rather noisy on a busy road.
2022 年 8 月入住 7 晚

8/10 还可以

Grant

2022 年 4 月入住 2 晚

10/10 超赞

John

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 8 月入住 1 晚

8/10 还可以

David

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Really liked all the artwork on display
2022 年 7 月入住 2 晚
Tom 于 2022年08月2日 的回复
Thank you David. We hope to see you again

8/10 还可以

Vivian

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Great location, lovely balcony views in room 505. Slightly dated decor but it’s clean and very functional for a family of four. Air conditioner is very effective. Would definitely recommend, but could do with some additional toiletries and tissues as part of the welcoming pack. Thanks for having us 🙂
2022 年 7 月入住 2 晚
Tom 于 2022年08月2日 的回复
Thank you Vivian. You are very welcome. We hope to see you again.

6/10 一般

Tanya

与家人出行
满意：清洁度、员工和服务、服务设施
Location was excellent and size of apartment good for three
2022 年 7 月入住 2 晚

10/10 超赞

Gale

2022 年 6 月入住 8 晚
Tom 于 2022年08月2日 的回复
Thank you Gale. We are happy you enjoyed your stay. We hope to see you again.

8/10 还可以

Denise Lorraine

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 6 月入住 5 晚

8/10 还可以

Robert

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good Views - nice unit - close to all
2022 年 5 月入住 3 晚