Gold Coast Hotel with Pool

"We travelled with 2 coeliacs (gluten allergy) and options were very limited for them at all restaurants / cafe. The resort was otherwise as pictured, and offered everything it said it would. The shower was older in style, but good temp and pressure. Beds and pillows were comfortable. Staff were all very friendly and helpful. "

"Staffs are very delightful and helpful. Location is great."

"The Cleaning Staff were excellent & helpful. The Buffet had a good variety from which to choose"

"Loved the hotel the moment I stepped in. The guy that helped us was very nice and efficient. Although it was an extra charge for breakfast for the kids, he suggested paying before hand versus day of to save some money. He even asked what time my flight was the next day and had extended my rooms to late checkout for 2pm the next day instead of 12pm. However, I believe there was some miscommunication and the front staff called the rooms at 12:30pm to ask if we forgot to checkout...otherwise we would be charged extra. This is where it got frustrating and embarrassing for me...as I had told my party that the hotel was awesome in extending our checkout time to 2pm and that we didn't have to rush....but if was now the case...after the room call, I personally went down to front desk and told them that it was you guys that offered it when I checked in...I did not ask for extension....they made me feel like it was my fault... especially when the guy I was speaking to said "I will extend only 1 room.." and then change to "I will only do it this time for time extension"... Don't offer me if you can't hold up on your end... Overall I had a good stay.. breakfast had a good variety. Offers free shuttle to tung chung for last minute shopping and airport...which is why we picked this location."

"Service is good but overall the hotel needs a refresh. Carpet floor is dusty and needs carpet shampooing. Bathroom needs to have separate shower area "

"Very convenient to get to Disney attraction. The staff are very friendly and helpful. "

"Clean room, staff amazing, the hotel is incredible and wonderful, very quiet, excellent pool, good amenities"

"There were people smoking around the corner of the main entrance when we walked from MTR late at night even though there was a signage for no smoking."

"great spot for a night stopover"