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关于奇拉海滩旅游公园酒店的点评

2 out of 5
奇拉海滩旅游公园酒店
10 Charlotte Street, Coolangatta, QLD

点评

8.8

超赞

10 分 - 超赞。63 条好评，共有 129 条点评" "
8 分 - 还可以。51 条好评，共有 129 条点评" "
6 分 - 一般。10 条好评，共有 129 条点评" "
4 分 - 很差。2 条好评，共有 129 条点评" "
2 分 - 糟糕。3 条好评，共有 129 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

8.2/10

住宿条件和设施

点评

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
要共用廁所有點麻煩，也沒有廚房，沒有餐廳，不過位於郊區，天上有很多星星，也鄰近黃金海岸機場......
2019 年 5 月入住 3 晚
Kirra Beach Team 于 2019年06月10日 的回复
Hi Anonymous, Thank you for the feedback.

8/10 还可以

Tim

满意：客房舒适度，清洁度
Great location
The place is run very professionally, it's clean and friendly. some of the people that stay there aren't quite the same and are very noisy and inconsiderate early in the morning
2021 年 10 月入住 3 晚
Kirra Team 于 2021年10月8日 的回复
Hi Tim, Firstly, thanks for recently staying at our tourist park located on the southern end of the Gold Coast. Thanks for the positive feedback regarding our team and the facilities. We ask all guests to abide and respect the park rules, however unfortunately not everyone shares the same values as the majority. Thanks for staying and we do look forward to welcoming you back to Kirra Beach soon!

2/10 糟糕

真实旅客

商务旅客
不满意：服务设施
it was advertised on your website that free wifi was available. There was no wifi at all! I had work to do and booked it as it was advertised as free wifi in all rooms. your customer service did NOTHING to rectify this!
2021 年 5 月入住 5 晚
Kirra Team 于 2021年05月27日 的回复
Hi, Whilst the park doesn't have wifi, we do appreciate your feedback as the reference to internet has been removed from the booking site. The park staff did try and assist you by offering alternatives.

8/10 还可以

真实旅客

与家人出行, 与配偶出行
满意：清洁度
Did not like the fact we cannot book a specific van site in advance. Park is clean and tidy and amenities are all in good condition.
2021 年 5 月入住 5 晚
Kirra Team 于 2021年05月13日 的回复
Hi, Firstly, thanks for recently staying at Kirra Beach Tourist Park. Our team work hard to ensure the park and amenities are in the best condition possible, so thanks for the positive comments. Due to a number of reasons (maintenance etc) at time of booking we are unable to confirm an exact site no., however we do everything possible to accommodate a guests request. We look forward to welcoming you back again soon!

10/10 超赞

真实旅客

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Enjoyed every minute Will be back for sure Clean , welcoming , safe ,
2021 年 3 月入住 3 晚
Kirra Team 于 2021年03月24日 的回复
Thanks for the 5 out of 5 rating and positive review of your recent stay @ Kirra Beach Tourist Park. Our team work hard to ensure the park, amenities and facilities are kept in the best condition possible for all guests. We look forward to your next stay!

10/10 超赞

Craig

满意：客房舒适度，清洁度
2021 年 3 月入住 3 晚
Kirra Team 于 2021年03月24日 的回复
Thanks for the 10 out of 10 rating for our tourist park. The Kirra Team work hard to ensure the park, amenities and facilities are kept in the best condition possible. We look forward to welcoming you back again soon

10/10 超赞

真实旅客

满意：清洁度、服务设施、住宿条件和设施
The facility cleanliness and friendliness of staff
2021 年 1 月入住 3 晚
KirraBeach 于 2021年01月26日 的回复
Hi! Thank you for the wonderful feedback. We are so pleased you had a great stay.

10/10 超赞

Tom，HerveyBay

满意：清洁度
2020 年 8 月入住 3 晚
L Te Oka 于 2020年09月6日 的回复
Thanks for the 5 out of 5 rating Tom! See you next time.

10/10 超赞

Narin

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Relaxing and quite
It was a great time and value staying with you.
2020 年 2 月入住 2 晚
Laura, Guest Relations 于 2020年02月23日 的回复
Thank you Narin for your score of 10 out of 10 I am so pleased you had a great time and found our park good value. I hope we will see you again soon. Happy travels

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 2 月入住 5 晚
Laura, Guest Relations 于 2020年02月20日 的回复
Thank you so much for your score of 4 out of 5. We hope to see you again soon!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Kirra is one of the best places to stay, it’s close to everything including one of the best surf point breaks in the world, staff are fantastic, amenities are clean and a great pool, prices are good, 5 stars
2020 年 1 月入住 2 晚
Laura, Guest Relations 于 2020年02月3日 的回复
Thank you so much for leaving your feedback and 5 star rating! So pleased you enjoyed your stay and love the park and surroundings. I hope e will see you again soon. Safe travels.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The propert was clean and tidy. Staff were very helpful too
2019 年 11 月入住 2 晚
Laura, Guest Relations Manager 于 2019年12月10日 的回复
Thank you so much for taking the time to leave your feedback and a score of 5 out of 5. We look forward to seeing you again for your next visit.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location nice, clearly some airport noise as expected since it was so close. Pool and kids play area were great.Only real issue was the shower which was raised during our stay. Would stay these again.
2019 年 11 月入住 4 晚
Laura, Guest Relations Manager 于 2019年12月10日 的回复
Thank you for your feedback from your recent stay at Kirra Beach. It's great that you loved our facilities and we hope to see you again soon.

10/10 超赞

真实旅客

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, easy access to tourist attractions and beach
2019 年 11 月入住 2 晚
Laura, Guest Relations Manager 于 2019年12月10日 的回复
Thanks for the 5 out of 5 score! Its awesome that you loved our location and enjoyed our surrounding area. I hope we will see you again soon. Safe travels.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is my go to accommodation in Coolangatta! It’s comfortable, clean, affordable and the staff are friendly! Great location near the airport, transport and walking distance to the beach and shops. I love the pool for relaxing and cooling down.
2019 年 10 月入住 6 晚
KirraBeach 于 2019年11月4日 的回复
Hi There, Thank you so much for the wonderful review. We are so pleased to here you often stay with us and always have such a wonderful stay. See you next time!

6/10 一般

真实旅客

与配偶出行
it was a very friendly place, lots of campers with there dogs. the villa was ok. the bathroom door wouldn't shut. (it was a sliding door) only way to shut it was to put face washer under door. reported it, but in the 14 days we were there it wasn't fixed. Also its light a 5am , so blinds on windows need a rethink.
2019 年 10 月入住 14 晚
KirraBeach 于 2019年11月4日 的回复
Hi there, Thank you for taking the time to provide us with your feedback. We appreciate your comments and will have this looked into.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Peace and quiet and the nature was beautiful waking up to the sound of birds
2019 年 10 月入住 4 晚
KirrBeach 于 2019年10月30日 的回复
Hi There, Thank you for the wonderful review. We are so pleased you had a relaxing stay.

8/10 还可以

真实旅客

满意：住宿条件和设施，清洁度
Quiet and easy access to everything , good food nearby
2019 年 9 月入住 4 晚
KirraBeach 于 2019年10月14日 的回复
Hi There, Thanks so much for stopping by. We are so pleased you loved our location!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 9 月入住 3 晚
KirraBeach 于 2019年10月4日 的回复
Hi There, Thanks for the 5 star rating. See you next time!

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was peacefull and was in a great location and staff were freindly and it was close to beaches and shops
2019 年 8 月入住 2 晚
Kirra Beach 于 2019年08月28日 的回复
Thank you for the great 4 star review. We are so glad you enjoyed everything about your stay.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 8 月入住 3 晚
Kirra Beach 于 2019年08月28日 的回复
Thank you for the 5 star rating!

8/10 还可以

真实旅客

2019 年 8 月入住 2 晚
Kirra Beach 于 2019年08月15日 的回复
Thank you for the 4 star rating.

10/10 超赞

Gavin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 2 晚
KirraBeach 于 2019年07月25日 的回复
Hi Gavin, Thank you for the awesome rating!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay. Very clean and quiet. Plenty of room
2019 年 6 月入住 3 晚
KirraBeach 于 2019年07月11日 的回复
Hello, Thank you for such wonderful feedback. We are so glad you had a wonderful stay.

10/10 超赞

Rod

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 3 晚
KirraBeach 于 2019年06月28日 的回复
Hi Rod, Thank you for the great rating!

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
would have been better with a bigger television, internet was very poor signal.
2019 年 4 月入住 4 晚
KirraBeach 于 2019年05月26日 的回复
Hi Anonymous, Thank you for the feedback.

6/10 一般

真实旅客

与配偶出行
不满意：清洁度、员工和服务、服务设施
i booked via a wotif special thinking i was getting a great deal, looking at the photos linked to the booking but made the mistake of not reading the detail so stupid me. However, the photos shown when booking the single room lodges are a total misrepresentation because they show the facilities from the Villas. Beware, the single room lodges don't even have a kettle & basic utensils. also, bring bug spray because the mozzies will eat you alive
2019 年 4 月入住 2 晚
KirraBeach 于 2019年05月26日 的回复
Hi Anonymous, Thank you for the review. We value your feedback so we can improve our guests experience.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Friendly and efficent staff. Great and safe facilities for the kids.
2019 年 4 月入住 6 晚
KirraBeach 于 2019年05月26日 的回复
Hi Anonymous, Thank you for the wonderful feedback. We are so pleased you had a wonderful stay.

8/10 还可以

真实旅客

团体旅客
满意：服务设施
Overall a comfortable place to stay but the bed is softer than expected. Suitable for family trip.
2019 年 4 月入住 2 晚
Kirra Beach 于 2019年04月17日 的回复
Thanks for the feedback! See you next time.

8/10 还可以

真实旅客

满意：服务设施，清洁度
2019 年 4 月入住 2 晚
Kirra Beach 于 2019年04月10日 的回复
Hi Anonymous, Thank you for the review.

2/10 糟糕

真实旅客

与配偶出行, 商务旅客
不满意：清洁度、服务设施、住宿条件和设施
did not like shared bathrooms and amenities in room
2019 年 2 月入住 5 晚
Kirra Beach 于 2019年02月27日 的回复
Hi Anonymous, Thank you for providing us with some feedback after your recent stay.

8/10 还可以

Carol

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ideal place
Loved the place, location and amenities
2019 年 2 月入住 3 晚
Kirra Beach Tourist Park 于 2019年02月18日 的回复
Thanks for the kind words Carol!

8/10 还可以

Peter

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Perfect location for airport
Our stay started on a bit of a sour note with a condescending and slightly rude lady at reception checking us in. However the room was nice and clean with everything we needed. Make sure you ask for the free WiFi though. We had to go back on the second day and were told that although it’s free, they don’t give out the password unless the guest asks for it. The location is amazing if you need to get an early flight. It’s a 15 minute walk away!
2019 年 2 月入住 2 晚
Kirra Beach Tourist Park 于 2019年02月18日 的回复
Thanks for the review Peter. We are sorry to hear you experienced poor customer service during your stay. We will definitely take this up with our team. We are so glad you loved our location.

8/10 还可以

Troy

满意：清洁度、住宿条件和设施、客房舒适度
room wifi did not work. I couldn't log on to the server. it didn't bother me because my cell data plan was more than enough but I can see how it would be an issue for someone else. the room was basic but clean and suited my quick trip purpose for the price.
2019 年 1 月入住 2 晚
Kirra Beach Tourist Park 于 2019年02月18日 的回复
Thanks for the feedback Troy. We are glad our accommodation suited your trip.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The view was great .Great atmosphere. The villa was very clean and tidy.
2019 年 1 月入住 2 晚
Kirra Beach 于 2019年01月26日 的回复
Thanks for the wonderful feedback! We are glad you enjoyed your stay.

10/10 超赞

真实旅客

满意：员工和服务，清洁度
It was handy to shops, beach and airport. Lovely mini break, loved the lizards!
2019 年 1 月入住 5 晚
Kirra Beach 于 2019年05月16日 的回复
Thank you for the great review! We are so pleased you had a wonderful stay!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2018 年 11 月入住 3 晚
Kirra Beach 于 2018年11月19日 的回复
Hi Julianne, Thank you for taking the time to leave us with a great review. We appreciate the feedback and will take this on board! Kind Regards, The Kirra Beach Team

10/10 超赞

Julianne，Sydney

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The property, facilities, condition, upkeep, location were all excellent. The only little thing I would suggest is to provide somewhere to hang wet bath towels and beach towels etc. in the cabin area where it is a share bathroom and there is nowhere to put your towel after a shower. Just a rack on the back of the door would be great for bath towels and maybe a line near the barbeque area for those shared bathroom cabins for swim gear etc.
2018 年 11 月入住 4 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Close to beach
Nice clean cabin, friendly staff , close to the beach and gold coast
2018 年 9 月入住 2 晚

10/10 超赞

Julianne，Sydney

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 5 月入住 3 晚

8/10 还可以

Sophia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Långt gåavstånd till centrum
Själva campingen var ok. Poolen var stor men ganska kall. Wifiet var ganska snabbt dock fick man bara 300 MB/rum att dela på för hela vistelsen. Ganska långt att gå till centrum.

10/10 超赞

Ronnie，Sydney

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect for my needs at the time.
Staff communicate perfectly. Much credit to girls behind desk and cleaners - Lisa, Mark, Casey, Bonnie Paige etc etc
2018 年 4 月入住 7 晚

8/10 还可以

Ian，Wangaratta, Victoria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice and clean room excellent facilities
Close to beach and shops. Friendly staff swimming pool and good playground for kids.
2018 年 2 月入住 4 晚

10/10 超赞

Ros，NSW

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and friendly
Great cabin, good location not far from Kirra Beach. Great pool. Is near the airport but after a while you get used to the noise. Quiet at night. Great park and hope to stay there again.
2018 年 2 月入住 3 晚

8/10 还可以

おりがみ，神奈川

满意：员工和服务
ビーチに近く自然を感じられる場所
ロッジの部屋は、冷房とファンが完備されていて、テレビ・冷蔵庫もあり、室内は快適でした。共同バスルームは、一度外に出て少し離れた場所にあるのが気になりますが、連泊してると気にならなくなりました。 数分で、ビーチに出かけられるのはいいですね。キャンピングカーで来られてる方が多いような気がします。
2018 年 2 月入住 6 晚

10/10 超赞

HaJo，Carlingford

满意：清洁度、员工和服务、住宿条件和设施
Nice place close to the beach
We had a good time there with our family. Stuff is very friendly. Large pool and close to a beautiful beach. We had an issue with the freezer, but management replaced it instantly. I would go there again any time.
2018 年 1 月入住 6 晚

10/10 超赞

Michelle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great family holiday
I was extremely happy with our stay at Kirra Beach Tourist Park. We stayed in a lodge and it was perfect. Plenty of room to move about. Queen bed, all the facilities (Bathroom, bbq, pool, play area etc) very close by. A little shop full of all the essentials (food, drink, toiletries etc) available in the park. The pool was heated and we used it every day. We had such a nice relaxing stay.
2017 年 12 月入住 5 晚
Kirra Beach 于 2018年01月9日 的回复
Hi Michelle, Wow! Thank you for the 5 star review. We are pleased to know you enjoyed your stay here at Kirra Beach. We are very lucky to live in such an amazing location like we do. We hope to see you again sometime soon Kind Regards, The Team at Kirra

6/10 一般

Craig

满意：住宿条件和设施
So so, was ok value for money
2017 年 11 月入住 5 晚
Kirra Beach 于 2018年01月9日 的回复
Hi there, Thank you for your review. We are pleased to know you enjoyed your stay here at Kirra Beach. We hope to see you again sometime soon Kind Regards, The Team at Kirra

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Location good, the outlook from the villa was fantastic overlooking a small lake.
2017 年 11 月入住 2 晚
Kirra Beach 于 2018年01月9日 的回复
Hi there, Thank you for your review. We are pleased to know you enjoyed your stay here at Kirra Beach. We are very lucky to live in such an amazing location like we do. We hope to see you again sometime soon Kind Regards, The Team at Kirra

8/10 还可以

Carlos，Barcelona

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Gran estancia
Habitacion cómoda pero algo pequeña, instalaciones muy bien condicionadas. Tranquilidad y comodidad. Buena estancia
2017 年 11 月入住 3 晚