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关于蒙塔纳棕榈度假村的点评

3.5 out of 5
蒙塔纳棕榈度假村
32-38 Montana Road, Mermaid Beach, QLD

点评

8.8

超赞

10 分 - 超赞。31 条好评，共有 64 条点评" "
8 分 - 还可以。28 条好评，共有 64 条点评" "
6 分 - 一般。4 条好评，共有 64 条点评" "
4 分 - 很差。1 条好评，共有 64 条点评" "
2 分 - 糟糕。0 条好评，共有 64 条点评" "

8.8/10

清洁度

8.6/10

员工和服务

9.4/10

服务设施

8.4/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

jim

满意：住宿条件和设施，清洁度
good rooms well presented
2024 年 4 月入住 3 晚
Montana Palms Resort 于 2024年05月2日 的回复
Thanks so much for your review Jim. We hope to have you stay with us again soon.

10/10 超赞

lefulefu

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Our room was great had every thing we needed , really enjoyed the pool and spa. We arrived early and our room was available to go in which we really appreciated. The only negative was the lights which randomly came on during the night other than that would definetly stay here again.
2024 年 4 月入住 7 晚
Montana Palms Resort 于 2024年05月2日 的回复
Thanks so much for your review Lefulefu. We're so glad that you enjoyed your stay. We hope to see you again soon. Our electrician is currently working on the problem with the lights.

10/10 超赞

PHILLIP

与配偶出行
满意：住宿条件和设施，服务设施
Great facility very in character for a holiday one of the very best in the area. All you need for a relaxing break excellent for family.
2024 年 4 月入住 5 晚
Montana Palms Resort 于 2024年04月15日 的回复
Thanks so much for your review Phillip. We hope to have you stay with us again soon.

6/10 一般

Melanie

2024 年 3 月入住 2 晚
Montana Palms Resort 于 2024年04月15日 的回复
Thank you for your review Melanie.

10/10 超赞

Jason Michael

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Apartment spotless. Very clean and tidy. I would definitely come back and recommend. The only thing I would suggest improvement is the internet. Wifi doesn’t work well. Maybe needs a better router and provider.
2024 年 1 月入住 6 晚
Montana Palms Resort 于 2024年01月30日 的回复
Thanks so much for your review Jason. thanks for the feedback on the internet. We hope to have you stay with us again soon.

8/10 还可以

Sharon Linda

与家人出行
满意：服务设施
Loved the grounds and the staff were friendly and accommodating
2022 年 10 月入住 7 晚
Montana Palms Resort 于 2022年10月16日 的回复
Thanks so much for your review Sharon. We hope to have you stay with us again soon.

10/10 超赞

Matthew

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Steve and Julie were great. Large amount of plates and cutlery so you can cook for yourself and not have to go out for dinner all the time. Lovely location
2022 年 9 月入住 7 晚
Montana Palms Resort 于 2022年09月20日 的回复
Thanks so much for your review Matthew. We look forward to having you and your family stay with us again soon.

8/10 还可以

Helen，Orange

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Great place, however coffee cups in the cupboard were still dirty, handrail around the spa was loose, and the mattresses were a little uncomfortable
2022 年 9 月入住 5 晚
Montana Palms Resort 于 2022年09月20日 的回复
Thanks for your feedback Helen, it always helps us to improve things. We hope that you enjoyed your stay.

8/10 还可以

Neil

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Nothing out of the ordinary,started out quiet,last night was noisy -new occupants.
2022 年 4 月入住 5 晚

10/10 超赞

Simone

与家人出行
满意：客房舒适度，清洁度
Lovely
Well appointed apartment with plenty of space for the family. It is a bit tired but very clean and the beds were comfortable. Enjoyed the quiet location - beach, shopping and cafes all near by.
2021 年 12 月入住 5 晚
Montana Palms Resort 于 2022年01月3日 的回复
Hi Simone, thanks so much for your review. We are so happy that you enjoyed your stay. We hope to welcome you back to stay with us again soon. Regards Julie and Steve.

10/10 超赞

真实旅客

与配偶出行
满意：住宿条件和设施，服务设施
Great manager,excellent location, short walk to coffee and beach. large well equipped rooms. no hestation in returning
2021 年 6 月入住 7 晚
Julie and Steve Montana Palms Resort 于 2021年06月22日 的回复
Thanks so much for your review. We're very happy that you enjoyed your stay with us. We hope to see you again soon.

10/10 超赞

真实旅客

满意：清洁度
Just loved the comfortable apartment Clean and tidy close to coffee shops beach and park so had a real relaxing time, thank you
2021 年 3 月入住 3 晚
Montana Palms 于 2021年03月16日 的回复
Thank you so much for the review. We are very pleased that you enjoyed your stay with us and look forward to having you return once again.

10/10 超赞

TREVOR

2021 年 2 月入住 7 晚
Julie and Steve Montana Palms Resort 于 2021年03月8日 的回复
Thanks so much for your 10/10 review of Montana Palms Resort Trevor. We hope to see you back again soon.

10/10 超赞

Aden

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ensuite to main bedroom is a bonus. Other bedroom has a bathroom and toilet in the hallway. Appliances looked reasonably new. All bedrooms and longe have their own wall mounted TV's. Pool and spa were great for kids and adults. KFC and Sizzler in walking distance down one end of the road and beach and surf club restaurant down other end. . You'll have to bring your own dishwashing liquid and garbage bags. We used the cooking appliances a fair bit and shopped at Coles at Pacific Fair SC 5 mins away. I booked at cheap car via Economy Car Rentals available at GC airport was worth it.
2019 年 12 月入住 10 晚

10/10 超赞

joanna，perth

与家人出行
满意：服务设施，清洁度
great apartmnet in perfect location- stroll to the beach and lovely swimming pool. We arrived on xmas day and were welcomed by some chocolates too which was nice. the managers are great and will def stay here again.
2019 年 12 月入住 8 晚

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We like the proximity of the apartment. Very easy to access the beach, walk to shops and other convenient stores.
2019 年 12 月入住 2 晚

10/10 超赞

Mel，South Australia

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2 bedroom apartment was excellent, spacious and comfortable and felt homely for our family of 4. Pool was great kids absolutely loved it. Complex is well maintained, checkin/ check out hassle free, beautiful location, absolutely perfect place to stay for our holiday on the gold coast!!! Recommend this apartment complex 100%. We will definitely stay here again. Just loved it!!!!!
2019 年 9 月入住 6 晚
Managers Julie and Steve 于 2019年10月5日 的回复
Thanks so much for the great review Mel. We are delighted that you enjoyed your stay with us so much. We take pride in providing a memorable family holiday experience for our guests and we look forward to seeing you all on your next visit.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The unit was close to the beach and a good size for our needs. Parking for the cars and a lovely pool.
2019 年 4 月入住 2 晚
Montana Palms 于 2019年04月22日 的回复
Thanks so much for your feedback, we are very happy that you enjoyed your stay. Hope to see you back again soon.

8/10 还可以

Benoit

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Tout est parfait sauf le wifi difficile à obtenir.
2019 年 2 月入住 7 晚
Steve 于 2019年04月10日 的回复
Thank you for your comments. The WIFI is currently under review.

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect for a relaxing holiday. Location south of the highway, so 2 mins to beach in a nice, quiet street. Not too many apartments. Great facilities at accommodation. Rooms clean, spacious and comfortable. A great place to unwind a relax. Amenities; cafes, restaurants, all within close proximity, famous Cafe Hedges on corner plus Mermaid Beach life saving club. New Managers at Montana very helpful and welcoming.
2019 年 1 月入住 6 晚
Steve 于 2019年02月19日 的回复
We are very happy that you enjoyed your stay with us at Montana Palms. Thank you for your kind words and would love to have you back again.

8/10 还可以

Douglas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A great place to stay location is tops will stay there again
2019 年 1 月入住 14 晚
Steve and Julie 于 2019年02月19日 的回复
Thank you for your response. Will be looking forward to your return.

8/10 还可以

Glenn

满意：员工和服务，清洁度
Late booking overnight stay.
A late decision meant reasonable priced options were few. I booked because I needed a 2 bed apartment. Service was great. Very friendly. Room a bit tired but had everything we needed. Free parking a bonus. Close to beach and shops. Had an enjoyable stay but probably wouldn’t rush back unless I was late booking again!
2019 年 1 月入住 1 晚
Steve and Julie. 于 2019年02月19日 的回复
Your check in date was before we took over management of Montana Palms. We are thankful for your feedback as we are in the process upgrading some of our rooms and facilities and would like you to return to see the changes.

8/10 还可以

真实旅客

满意：清洁度、服务设施、住宿条件和设施
2018 年 12 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A nice and quiet place near the beach.
It was a wonderful time in Montana Palms. People at the reception are very kind and helpful. Very close to the beach, I could hear the waves at night! Very nice swimming pool, but the spa doesn't work properly and the swimming pool toilets need a big refresh. The apartment was big and luminous, with 2 balconies, awesome.
2018 年 11 月入住 8 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2018 年 11 月入住 8 晚

10/10 超赞

Aurelie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great appartments
We had a great stay with our 2 little kids. We were allowed to check in early which was really appreciated Mermaid beach is 100m away and we all enjoyed the swimming pool
2018 年 10 月入住 1 晚

8/10 还可以

Keith，Hamilton

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great and a warm pool
Great property and even had the pool warmed up for the season
2018 年 10 月入住 9 晚

10/10 超赞

STEVE，adelaide

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome
Very spacious and had everything we needed. Quiet location walking distance to beach and shops. Will definitely be back my family enjoyed there time immensely.... thanks 😀
2018 年 9 月入住 7 晚

10/10 超赞

Kay，Wollongong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable, very large unit, close to the beach.
We loved our stay at Montana Palms close to beach & Pacific Fair . Very spacious unit & balcony on top floor. We would stay there again.
2018 年 5 月入住 6 晚

8/10 还可以

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度
Great location
Very close to beach, shops and a variety of restaurants.
2018 年 3 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Easy, convenient and friendly
Highly recommended Friendly service Clean Could do with a bit of an upgrade, especially bathrooms and pool toilets/shower but otherwise perfect for us
2018 年 3 月入住 8 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable, excellent facilities.
Excellent facilities. Close to all amenities, including beach, and the surf club, where excellent meals are served. Surf club gives a discount for residents of Montana Palms. Helpful management, excellent pool facilities, although the beach is very close. Certainly recommend it to family and friends.
2018 年 2 月入住 7 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
excellent stay.... apartment was very roomy and had everything we needed and very very clean
2018 年 2 月入住 1 晚

8/10 还可以

Brad ，Adelaide

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great quite location!
Montana Palms gives you the best of both worlds. Its in a quite location, a stones throw to the beach and a quick walk to Pac Fair.
2018 年 2 月入住 5 晚

10/10 超赞

Brian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beachside holiday
Good value for money stay . The unit was older but very spacious .Kutchen old but functional, beds were comfy .Locatiin was great 200 metres to beach and coffe shop.Pacific Fair was a 15 minute walk. Pool was clean and well maintained. Overall a good place for a family beach holiday .
2018 年 1 月入住 7 晚

10/10 超赞

Paula，Outer Sydney, AUS

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Family Break
Really lovely place to relax in! The staff are always there to lend a hand or give you information. You can swim at Montana Palms' pool, walk to the beach, the local grocer and lots of restaurants (both casual and more fancy). Major shopping centres are also walking distance (bit longer at approx. 900metres but certainly achievable). Putt putt golf and movies all within walking distance too. Absolutely great!!
2018 年 1 月入住 5 晚

8/10 还可以

Ross，Christchurch, New Zealand

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable in great location.
Mermaid Beach is lovely, less people than Surfers or Burleigh and is centrally located to everything. The complex pool is great and the Gold Coast weather fantastic.
2018 年 1 月入住 9 晚

10/10 超赞

paul lucy will，murcia spain

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
nice hotel near to beach pubs shops and transport
we had a great time help full clean and relaxing resort can recommend and would book again,
2017 年 7 月入住 7 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything you need
Great location, big open rooms,fully equipped kitchen & comfy lounge area. These apartments are located a stones throw from the beach & there is a cafe & convenience store on the same street. Around the corner from prestigious Hedges Ave so we felt very safe. We had a last minute booking & check in was very welcoming. Would definitely recommend Montana Palms!
2017 年 5 月入住 1 晚

8/10 还可以

V，Melbourne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Close to Beach and amenities
Would love to stay in apartments in future when the need arises.

10/10 超赞

Janet，vic

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great accomodation close to beach.
Fantastic quiet clean accommodation. Easy walking distance to beach and pool on site was great. Would definitely stay again

8/10 还可以

Nikki，Hobart

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely apartment - great location!
We thoroughly enjoyed our stay at Montana Palms Holiday Apartments. We had 4 people, stayed for 5 nights in Apartment number 2. Apartment 2 is located on the ground floor which made for easy access to and from the secure garage below. This proved handy with our luggage and when we went shopping. Although the apartment was dated (furniture, decor, fittings etc), it had a great layout - plenty of room to move around and relax on the comfy recliners literally meters from the pool and spa. The shower in the master bedroom was very generous in size and the shower head & water pressure was fantastic. The washing machine was also very quiet. We had breakfast every morning on the outdoor setting & enjoyed the beautiful manicured surrounding gardens & lawn. The staff were so friendly & keen to please. Reception offered discount coupons for local attractions which was a real positive. The only suggestion is the kitchen utensils were limited as well as the initial supply of toilet paper/ washing powder but this wasn't enough to put a dampener on our stay. FYI - bathroom towels are provided but can't be used for the pool. They hire towels for $5 but we just brought our own from the local Kmart store for $3. Lovely apartment and in a perfect location - walking distance from the beach and shops. Thoroughly recommend! We loved our stay.

8/10 还可以

Allen

满意：清洁度、住宿条件和设施、客房舒适度

6/10 一般

真实旅客

不满意：员工和服务，清洁度
Perfect beach holiday location.
Just a short walk away from beach & local café for the morning coffee. Surf Club close for a good feed at very competitive prices.

10/10 超赞

Leon，Brisbane Qld

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great overnighter 10.
Arrival greeting was very good, the facilities were explained and what was avaliable, the staff were friendly and helpful.

10/10 超赞

Young 50，Brisbane

满意：清洁度、员工和服务、客房舒适度
Would definitely stay again!
We stayed down from Brisbane to go to the Colllingwood Suns game and kick on after at the Blues on Broadbeach but wanted to be away from the madding crowd. What a perfect walking distance from the glitz and noise and still close to beach, cafés and shops. Walked to the shuttle bus pick up point near the monorail station so we could bus out to Carrara. Too easy! Came back by shuttle bus to same spot after game and walked comfortable distance to sights and sounds at Blues on Broadbeach music festival. Cafe up beach end of street was great place for breakfast and a last takeaway coffee to take up and sit and overlook beach. Wish we had had more time to stay! By the way, Ron the Manager is a nice, friendly guy!

8/10 还可以

Ian，Williamstown

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenient location
Helpful Manager. Lovely environment. Had a great holiday

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Friend staff, good location, facilities clean but slightly dated. Would use again.

6/10 一般

John，Central Coast, NSW

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
A nice family holiday
Location is perfect, very close to beach and shops, two bedrooms two bathrooms apartment large enough for a family, clean, underground secured car park, fully furnished kitchen, quite comfortable. Nice and clean and relatively big pool, kids enjoyed and warm spa. It is really worth the money we paid. Negatives, air conditions and WiFi are extra, you have to pay. This is just home style holiday, do not expect any other service, relatively noisy environment, some furniture and kitchen equipment need to replace.

6/10 一般

Sandy，Bargara

满意：清洁度、员工和服务、客房舒适度
Good Location
It met out needs for what we needed. The only gripe I have is they take the aircon remote out of the room and you have to pay $5 extra to get it. Then told not to use it too much, they have evicted people who leave it on. Glad it was cloudy and drizzling and it was only for one night.