Nice sea view and big room. Just near by the tram station and shopping centre, really convenient.
Miki
10/10 超赞
Ricardo
2026 年 3 月 14 日
满意:清洁度
Good breakfast with some variety 👍
Ricardo
2026 年 3 月入住 11 晚
4/10 很差
Dawa
2026 年 3 月 9 日
不满意:清洁度、服务设施、住宿条件和设施
Not as expected. Doesn’t meet the standards of a 4 star hotel.
Dawa
2026 年 3 月入住 4 晚
4/10 很差
Nicole
与配偶出行
2026 年 3 月 9 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room did not overlook the ocean as expected; instead, the view was of surrounding buildings. Additionally, there were no sanitary bins or tissues provided, and the bar fridge was empty.
Nicole
2026 年 3 月入住 2 晚
10/10 超赞
Kurumi
与家人出行
2026 年 3 月 9 日
满意:员工和服务、服务设施、住宿条件和设施
オーシャンビューはやっぱり特別感を味わえます!立地がとにかくいい!
Kurumi
2026 年 3 月入住 2 晚
8/10 还可以
Emily,Werribee
2026 年 3 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Yes the ocean was visible from my room
Emily
2026 年 3 月入住 4 晚
10/10 超赞
Scott
与配偶出行
2026 年 3 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Yes and yes
Scott
2026 年 2 月入住 2 晚
8/10 还可以
Parth
2026 年 3 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Room was tidy and clean. Room's view was awesome.
Some concerns about the bed has wheels so it was moving a little.
Parth
2026 年 2 月入住 2 晚
2/10 糟糕
Michael
与家人及 幼儿出行
2026 年 2 月 28 日
满意:清洁度
不满意:住宿条件和设施,服务设施
We stayed 21–28 February 2026 to celebrate my 40th birthday with my wife and our 4-year-old son. We’ve previously had great experiences with Novotel in Melbourne, so we expected similar standards here. Unfortunately, this stay was disappointing.
On arrival, our room had been changed from a Superior Deluxe Ocean View to a Deluxe City View. We were initially told this was an upgrade, which was confusing, and it took several discussions before we were given the room we had booked.
The air conditioning in our room was not working properly, and we were provided with plug-in fans instead, which was not ideal in the February heat.
We were also disappointed that the pool was closed on weekdays until 4pm due to maintenance, despite receiving prior notice stating works would not begin until April 14. Poolside service was unavailable. While access to a partner hotel pool one block away was offered, it was inconvenient with a young child.
Positives: the room was clean with daily housekeeping, breakfast was good with varied options, and staff kindly surprised us with champagne and treats for my birthday.
The location is excellent, central to Cavill Ave, shops, restaurants and the beach.
However, overall the hotel did not meet the standard we expected, and we would not return.
Michael
2026 年 2 月入住 7 晚
6/10 一般
Rijju
2026 年 2 月 27 日
Room
Rijju
2026 年 2 月入住 4 晚
6/10 一般
Mark
与家人及幼儿出行
2026 年 2 月 27 日
The hotel has become old and needs more attention to cleanliness. The bed in our room was not steady, moved with the slightest push. No one came to check on it even when requesting twice for someone to check it.
Parking has become more expensive over the couple of years.
The only great thing about the stay was the view.
Mark
2026 年 2 月入住 3 晚
8/10 还可以
Jake
2026 年 2 月 27 日
满意:服务设施,清洁度
I was very surprised how much I loved my stay , incredible view from my room, Thanku Ly for checking me in she was incredible . Buffet breakfast was great, the demographic who stay at the hotel are abit gross but overall great stay.
Jake
2026 年 2 月入住 2 晚
10/10 超赞
leanne
与配偶出行
2026 年 2 月 27 日
满意:清洁度、服务设施、住宿条件和设施
always great rooms, they just need to work on faster checkout lines. waited almost half an hour to check out
leanne
2026 年 2 月入住 1 晚
8/10 还可以
Gurpreet
2026 年 2 月 26 日
满意:清洁度、服务设施、住宿条件和设施
best place to stay
Gurpreet
2026 年 2 月入住 5 晚
10/10 超赞
Loredana
2026 年 2 月 25 日
满意:清洁度、服务设施、住宿条件和设施
The staff was smiling and super friendly from the time I arrived and daily. The room was immaculate, clean with amazing views of surfers paradise beach and around. It is close walking distance to trans,shipping,beach and attractions
Highly recommend the lan bathhouse next door for spa treatment
Loredana
2026 年 2 月入住 5 晚
10/10 超赞
Cooper
与配偶出行
2026 年 2 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Clean, close to beach and all things Gold Coast. Excellent friendly staff, perfect romantic get away.
Cooper
2026 年 2 月入住 6 晚
6/10 一般
Ryan
与配偶出行
2026 年 2 月 23 日
满意:服务设施
不满意:住宿条件和设施
The room was run down and smelled of mildew during our stay. It definitely needs a little renovation. There were chips everywhere on the furniture, the bathroom tiles. the bottom of the door the paint was coming of curling.Also if your room faces cavil ave then be prepared for noise all night as its not sound proof and i could not sleep.
The front desk staff was great checkin and check out where a breeze.
Ryan
2026 年 2 月入住 1 晚
8/10 还可以
William
2026 年 2 月 21 日
William
2026 年 2 月入住 2 晚
4/10 很差
Olivia
与家人及幼儿出行
2026 年 2 月 20 日
不满意:清洁度、服务设施、住宿条件和设施
The drinking glasses were not washed properly. Full of soap. The hotel also lost power for 5 - 6 hours around 9 pm until 2-3 am and we were not notified or informed/ even a simple apology during checkout .we had to sleep without the air con in the humid QLD weather.
Location was great.
Olivia
2026 年 2 月入住 4 晚
10/10 超赞
Behiye
与家人及幼儿出行
2026 年 2 月 18 日
满意:住宿条件和设施,清洁度
Room was clean had a beautiful view and all staff were nice and helpful