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关于光线度假村的点评

3.5 out of 5
光线度假村
106 - 108 Marine Parade, Southport, QLD

点评

7.4

还可以

10 分 - 超赞。26 条好评，共有 88 条点评" "
8 分 - 还可以。30 条好评，共有 88 条点评" "
6 分 - 一般。22 条好评，共有 88 条点评" "
4 分 - 很差。3 条好评，共有 88 条点评" "
2 分 - 糟糕。7 条好评，共有 88 条点评" "

7.6/10

清洁度

7.4/10

员工和服务

8.0/10

服务设施

7.0/10

住宿条件和设施

点评

10/10 超赞

Shengwei

满意：员工和服务、住宿条件和设施、客房舒适度
2017 年 6 月入住 6 晚

6/10 一般

Andrew

满意：清洁度、住宿条件和设施、客房舒适度
Decent
Very solid older building. Huge room. Decent pool. Best deal during price gouging Australia Day weekend. Good location.
2020 年 1 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 7 晚

6/10 一般

真实旅客

与家人出行
不满意：客房舒适度，员工和服务
Rudeness was not necessary
I booked 2 single beds for my daughter and I. I was very rudely informed that they do not have single beds. I then asked to borrow a set of sheets for a blow up mattress I had with me to make up a second bed. Mother was argumentative and rude but the daughter was friendly and helpful and brought me a spare set of sheets.
2019 年 12 月入住 4 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
おすすめはしません。
部屋が全体的に汚く、そこかしこの隅々には埃が溜まっていて、あまり部屋を細かく見ないように過ごし。臭いもエレベーター、部屋周りも異臭レベル。 ベッドには車輪がついており、寝返りをするたびに、ベッド自体が動いて朝になると、斜め状態。唯一良かったのは、シャワーの威力はすごく、水の勢いで肌が切れそうなぐらい強かった。
2019 年 9 月入住 6 晚

2/10 糟糕

真实旅客

与配偶出行
不满意：住宿条件和设施，清洁度
The room was dirty, old and nothing worked. We went out for the night and came back and there was cockroaches on the kitchen bench, the TV wouldn't turn on and there was no hot water. We had to turn it on at the switch board. The bed was so old and the mattress cover was stained.The absolute worst accommodation we have ever paid for and it was expensive too at $200 per night.
2019 年 8 月入住 1 晚
Reception Rays Resort 于 2019年08月14日 的回复
I am sorry Ms. Anonymous, but I do not believe that this is a genuine guest. We do not have a tariff of $200 per night and no complaint was made at the time about hot water or anything else. We do not have cockroaches as the units are sprayed every 6 months.

4/10 很差

真实旅客

与配偶出行
满意：员工和服务
不满意：住宿条件和设施
The property is in a great location with friendly staff, The room was hot and stuffy with no fresh air ventilation and an inadequate air conditioner, dirty window glass, no towel rails in bathroom, 2 out of 3 light globes in bathroom not working and the bed was not up to expected standard.
2019 年 7 月入住 4 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and close to amenities and reasonably priced
2019 年 6 月入住 2 晚

10/10 超赞

Lisa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 2 晚

10/10 超赞

Sharnz，Newtown

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Easy to check in. Clean and efficient little 1 bedroom unit. Great view!
2018 年 10 月入住 1 晚

6/10 一般

真实旅客

满意：清洁度
Not what we paid for
I booked and paid for 3 via Expedia. When we checked in at 6pm on Sunday it was only a Queen bed. I expected there to be a sofa bed but wasn't. We only had linen/towels for 2 and my son had to sleep on the couch. When I mentioned it to the front counter monday morning there was not even eeally an apology for the overlook.
2018 年 7 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务
Unit central to everything
Overall we were happy with our stay and would go back, but here are some tips for anyone thinking of staying here. There isn’t a daily cleaning service, so there’s no fresh towels each day, you make your own beds etc. Longer stays I think include one complimentary service, but you’d need to confirm this. A small amount of complimentary tea,coffee,sugar etc. are provided in your room, however if you use all of this and want more, you need to purchase these items off reception. This also applies to toilet paper, washing detergent and washing up liquid. This is the only part of the stay I didn’t like! So if you stay here, bring some of these items just in case. I’d also recommend taking some paper towel or an old cloth to wipe down the outside furniture, before sitting on it. The unit itself is very central to everything. Harbourtown, Australia Fair and Pacific Fair are only a few minutes drive away. Parking at the resort was great and each unit has an allocated secure underground park. The car park was also easy to negotiate. The light in our bathroom died on the last day of our stay, but was fixed within minutes after reporting it to reception. For our 4 night stay we paid approx. $110 per night. For the fact that there’s no daily service and you need to purchase more of the complimentary items, I personally wouldn’t be prepared to pay anymore than what we did.
2018 年 5 月入住 4 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely view.
Was the ideal place for us while at the Comm Games. Almost opposite Swimming venue and triathlon course. Tidy place and well kept.
2018 年 4 月入住 2 晚

6/10 一般

Rod，NSW

满意：员工和服务
Old and in need of quite a bit work to justify price but excellant location i.e. 15 minutes walk to Australia Fair and opposite beach.
2018 年 4 月入住 6 晚

6/10 一般

manda ，brisbane

满意：员工和服务
不满意：住宿条件和设施
It’s in a great location There are many rules you have to abide by! You cannot leave a cup or dish in the sink ... $35 for cleaning $1.20for extra toilet roll!!! The dispensers they have in the bathroom... shampoo etc are pretty empty but will charge you to refill! Anything out of 9-5 is charged at an extra rate! If you want more coffee tea milk etc ... extra charge Wouldn’t stay here with children unless you do a full clean of the unit before you leave!
2018 年 4 月入住 1 晚

10/10 超赞

Lama，Papua New Guinean

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Close to the beach and shopping
Very convenient and close to public transport. And shopping n restaurants too.
2018 年 2 月入住 5 晚

6/10 一般

Francis，Melbourne

Reasonably priced accomodation
We chose this resort due to its location near a sporting venue where my son was competing. A walking distance to a main shopping centre. The apartment 30 where we stayed has old carpets and beds are a bit too soft (due to age I guess). The air condition is rather loud. Apartment size is reasonable for two people. Bathroom is reasonably clean. In summary, it's a good price apartment with the right location for us. Will recommend if you are looking to stay in Southport without costing too much.
2018 年 2 月入住 5 晚

2/10 糟糕

Shannon

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
WORST HOTEL I HAVE EVER STAYED AT
We booked in to stay at this hotel for 2 nights and only lasted the first night, we left first thing the next morning .The cleanliness was filthy, on the balcony it looked as though someone had just finished washing a pet as there was wet hair left behind .the overall room was well below acceptable. the air conditioner sounded like there was a helicopter hovering out side the room not to mention the stuff dripping out of it and then there was the smell all night of the pot getting smoked next door.We also misplaced our key in the transport back to hotel from dinner and were charged $50( had to be cash) to let us back into our room. Can honestly say would strongly suggest not staying here .
2018 年 2 月入住 2 晚

6/10 一般

traveller，melbourne

不满意：客房舒适度，清洁度
Great location easy access secure parking
Great sized studio appt. trolleys helpful for moving bags. pity the washing machine & fridge leak.
2018 年 1 月入住 16 晚

6/10 一般

Grant

满意：住宿条件和设施
不满意：客房舒适度
Mehh
Was disappointed as l booked for 2 adults and 1 child yet arrived to only one bed place could have been a little cleaner but wasn't too bad just a shame we had to try and utilize two small couches as a bed.
2018 年 1 月入住 2 晚

8/10 还可以

Celeste，Canberra, ACT

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Price, Close to Main Attractions
My partner and I stayed in Unit 90 over the New Year for 6 nights. For the price the apartments are very good value if a little old (nothing fancy as you would expect but everything functional). The aircon worked really well and the bed was comfy. There is secure basement parking and overall the complex seemed secure. The swimming pool is really nice too. It's close to restaurants and bars and the mall, close to the Southport station for the light rail which takes you quickly into the heart of Surfers Paradise. The hotel also had a great view of the New Years fireworks that were held at Broadwater Parklands (from the stairs side of the building). The only negative comment would be that some people park in the wrong car parks in the basement and apparently there is nothing that the staff can do about it so you may be forced to park on the street if someone inconsiderate takes your spot.
2017 年 12 月入住 6 晚

6/10 一般

真实旅客

Near beach and bait shop
Good stay near beach a little old nut neat and tidy
2017 年 12 月入住 6 晚

8/10 还可以

julie，qld

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Quiet nice hotel
Nice getaway the park across the road was great for the children, shops close.
2018 年 1 月入住 2 晚

6/10 一般

Lisa，Australia

满意：清洁度
不满意：客房舒适度，住宿条件和设施
Not equipped for 3 adults,gave us a bed on wheels. Old fashioned unit.
2017 年 12 月入住 7 晚

6/10 一般

Lyn，A.C.T

满意：清洁度、员工和服务、客房舒适度
All was good except no wifi, can only be purchased through Freedom Internet which I found very ordinary & expensive. I was given a 2 week free trial by reception but the login numbers did not belong to Freedom Internet

4/10 很差

Glen，Brisbane

不满意：客房舒适度，住宿条件和设施
Nice location but could do with a spruce up
I picked the hotel for the location and the rates seemed reasonable, however I was disappointed with the room, and often it's only small things that make the difference between a good and ordinary experience. 1. the room had a good view of the water, but the noise of the traffic was constant and you had to keep the patio door closed, especially trying to sleep. 2. The Air Conditioner would not turn on so the room was quite stuffy with the Patio door closed. 3. the TV only had about 2 channels, all the other channels were just static 4. the room is starting to show it's age and the kitchen, carpet and bathroom fittings were starting to look tired.
2017 年 10 月入住 2 晚

6/10 一般

Max，Brisbane

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Unpleasant staff who charged twice for our stay
We were charged twice for our stay and reception was very unpleasant when informed. Great location however the terrible customer service and large amount of time spent getting a refund for the second payment ruined our stay.
2017 年 9 月入住 5 晚

10/10 超赞

Anne Marie ，Mackay

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Such a cute room, just wish I was there longer.
Loved it. The room was gorgeous, and had a beautiful view.
2017 年 9 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyed the stay and use of all the facilities provided by Rays Resort. Location was great and local convenience to shopping etc
2017 年 9 月入住 4 晚

6/10 一般

Louise，Auckland

满意：住宿条件和设施
不满意：客房舒适度，员工和服务
Nice views shame about the service
When we checked in we were informed that the room was 1 queen bed Instead of 2 singles as requested. They did however provide a roll away bed for one of us. Not a particularly comfortable stay for one of us. No room service or change of towels/linen unless your stay is longer than a week. Better hire a car so you can go grocery shopping too as They only supply 1 roll of toilet paper for your stay and then expect you to buy your own
2017 年 9 月入住 5 晚

10/10 超赞

marjorie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 7 月入住 5 晚

6/10 一般

Brad and Kim，Gladstone Qld

Good position, close Good Location
We stayed at Ray's Resort as I needed surgery, it was close to hospitals, shops, parklands. It has a lovely view of the Broadwater. A beautiful big pool and a heated spa. The unit was clean and comfortable but had a few maintenance issues.
2017 年 5 月入住 6 晚

10/10 超赞

Meagan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Close and Tidy for what it was required for
Had to work inland around the area, van could be parked secure.

8/10 还可以

Elizabeth

满意：清洁度、住宿条件和设施、客房舒适度

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Unpleasant
I would not recommend this place. Room was not cleaned probably before we checked in.

8/10 还可以

真实旅客

满意：员工和服务
不满意：清洁度
Great playgrounds in area.
Good location for young families, with great playgrounds, parks, holiday attractions, swimming and fishing all in walking distance. The unit is quite small, and would only recommend for a couple with one small child at the max. The room could do with a really good clean/scrub right over, and a reno on the bathroom wouldn't go a stray. Only one slow lift working was a bit annoying, and the carparking was quite tight for a 4x4. But given the rates over new years, this room was pretty good, as you get what you pay for. Pool area was nice too.

2/10 糟糕

Peter，CQ

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good area but not a clean unit and resort
Very dirty both in the appartment and around the complex All the taps leaked and bad water hammer Chewing gum stuck to wall

2/10 糟糕

Christine

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Dirty & Shabby
I had tried to ring reception all that day to make sure there were two beds in the room and the recorded message replied it was out of hours. I tried at least four times during business hours. So I rang WOTIF and asked specifically for twin beds and was assured by Wotif staff this room would have them Arrived after reception closed. There was only a double bed. There appeared in the photos on the website a screen to separate the lounge and bedroom. In the room, it had been removed. the blinds did not cover the windows. The lounge was shabby and missing vinyl from the seat. The bathroom was putrid. I rang the after hours number and was told there was nothing they could do. I asked for a set of linen so my daughter could sleep on the lounge . I never heard back. I left before reception opened next morning. I want a refund.

6/10 一般

Ali，Brisbane

very old feeling, needs updating
Fairly clean, but found large piece of glass under lounge and gum on wall in lounge. Cutlery very old and not washed properly. Taps 'screamed' when you turned them on. Arrived 2.30pm Sat and office closed??, keys left in safe, but took ages for anyone to answer phone to let us in. Wrong floor was printed on sheet they left for us. Normally wouldn't worry about these little things, but my husband had just come out of hospital and just wanted to lay down, recover and watch TV.....Then had to move lounge so you could even see the TV! Just all quite old and worn!

6/10 一般

Helen，New Zealand

满意：员工和服务，清洁度
Handy to everything.
Handy place to spend the night, in amongst all the activities surrounding it. Great spot on the deck to enjoy a drink and watch the world go by.

2/10 糟糕

EUMJU，동경

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
최악의호텔!
제가이제까지묶었던호텔중에최악!! 예약시퀸침대 로할껀지싱글2개투윈인가를체크란있어서트원으체크했었는데체크인할때퀸더블방을로예약돼었다고들었고 배정받방으로같을때의놀라움은 정말낡은방에 모든것들이낡아서 28일숙박동안 에전등2번나가고 세탁기는녹이넘무쓸어서쓰기에도불쾌했습니다! 청소는일주일에한번이었지만 청소상태는정말엉망에 이가격이면사우스포트정말좋은다른아파트나호텔숙박가능합니다! 마지막으로정말실망은 체크아웃당시에 테이블위에 모르고놓고나온귀걸이와 딸옷분실물을모른다고했으며 쓰레기를남겨놓고나왔다고50불을요구당했습니다,, 듯도보도못한호텔정말돈이아까와서뭐라말이안나오네여 불친절은기본!!!

8/10 还可以

真实旅客

满意：清洁度
It was OK for Southport. A little on the pricey end for what it is.

8/10 还可以

Roz

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意：客房舒适度，清洁度

8/10 还可以

jeffrey，Brisbane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
great stay
room was modern and very clean, no noise at night, great stay close to parklands and Australia Fair shops, beach across the road ,good safe walking paths, ideal break

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great all-round economical place to stay
Great location to be out and about near the water, but not right in the busy Gold Coast city centre. All facilities present to be cook, wash clothes, or simply come back to sleep. Nic water views.

6/10 一般

ClairA

不满意：员工和服务
Just OK
This hotel was in a great location at Southport. Although when we arrived reception had closed and the phone for after hours reception was broken so it was only a stoke of Luck that one of the residents was able to contact someone for us otherwise we would still be standing in the lobby.... It was very expensive for what it was. Advertised as a 1 bedroom apartment but the room was simply some screens around where the bed was, so if you want to go to bed and someone else stay up for a while it's not exactly sound proof.

6/10 一般

robert，Australia - VIC - Melbourne

满意：清洁度
不满意：住宿条件和设施
Facilities: Shabby, Run-down; Value: Rip-off; Service: Polite; Cleanliness: Pleasant; state of furniture in room, lot of kitchen draws and cupboard doors broken

8/10 还可以

Ryan，Australia - NSW - Sydney

满意：清洁度
不满意：员工和服务