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关于达令黄金海岸大星城酒店的点评

5 out of 5
达令黄金海岸大星城酒店
1 The Darling Avenue, Broadbeach, QLD

点评

9.2

非常棒

10 分 - 超赞。54 条好评，共有 72 条点评" "
8 分 - 还可以。10 条好评，共有 72 条点评" "
6 分 - 一般。5 条好评，共有 72 条点评" "
4 分 - 很差。2 条好评，共有 72 条点评" "
2 分 - 糟糕。1 条好评，共有 72 条点评" "

9.6/10

清洁度

9.0/10

员工和服务

9.8/10

服务设施

9.6/10

住宿条件和设施

9.6/10

环保

点评

6/10 一般

keisuke

2024 年 4 月入住 6 晚

6/10 一般

Mayumi

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
2024 年 1 月入住 5 晚

10/10 超赞

Sonia

2023 年 6 月入住 1 晚

10/10 超赞

Cheryl

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
We got to the hotel in the morning before check in but were given a temporary key to use the pool facilities. The pool is absolutely amazing and we enjoyed using this facility, however, the day we were there it was Easter Monday and for some reason the pool bar was closed, hence the pool area was pretty quiet. We could order drinks through a telephone service by the pool but it took a whole hour to have the drinks delivered. So we were wondering how the rest of the service was going to be during our stay. Later on when checking in we were upgraded free of charge to a Penthouse which was actually amazing. It was our wedding anniversary and I had only booked a standard king room so this was a wonderful surprise. Also we were given a bottle of champagne on ice on arrival to our Penthouse. We had booked a meal out that night and felt reluctant to leave the lovely Penthouse!! Thank you for upgrade The Darling! We also wanted to try the Nineteen restaurant but prior to our night at the Darling, I found out that the Nineteen restaurant wasn't open on Monday nights, so I managed to book into a neighbouring hotel for the night before so we could try the restaurant on the Sunday evening which was absolutely fantastic. We did have to pay surcharges during our stay as it was the Easter public holiday. But well worth it and extremely enjoyable.
2023 年 4 月入住 1 晚

10/10 超赞

H

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect hotel for family trip
Amazing hotel, perfect view, perfect service, very clean and modern. Will stay again.
2023 年 4 月入住 1 晚

10/10 超赞

H

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚

10/10 超赞

Carolyn tremain

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 4 晚

8/10 还可以

Ian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Still a high end very comfortable place to stay with staff and facilities to treat you and make the stay special.
2023 年 3 月入住 3 晚

10/10 超赞

Carolyn tremain

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic stay, luxury and great food at Nineteen
2023 年 1 月入住 2 晚

10/10 超赞

Andrei

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing hotel and experience
2022 年 11 月入住 1 晚

10/10 超赞

Ian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Well maintained room with all amenities needed for a very comfortable stay.

10/10 超赞

Ian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A quality high end product well staffed and maintained to provide comfort and pampering for a stay to remember.
2022 年 10 月入住 3 晚

8/10 还可以

Chris

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I would have loved to give all 5 star reviews however we had a speaker hanging off the ceiling with a 1 inch gap, near the bed, you are always worried about secret cameras lol. Also, one night we got room service, the burgers were so burnt and charcoal we would have sent them back if we weren't drunk and starving. Oh, one night we got a fruit platter and it looked liked it was cut up and fridged 4 days ago. Apart from that, we loved our stay, room 888, it wasn't lucky lol.
2022 年 9 月入住 5 晚

10/10 超赞

Matthew

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place for a weekend away
2022 年 4 月入住 1 晚

10/10 超赞

Matthew

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
loved everything, only thing i forgot to mention when we left was that the fridge in room 888 didnt seem to be very cold not sure if this is a new issue or what but just forgot to mention.
2022 年 4 月入住 2 晚

10/10 超赞

arthur

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
What I will say is, they need more restaurants in the hotel
2022 年 4 月入住 2 晚

10/10 超赞

Kellie

2022 年 4 月入住 1 晚

10/10 超赞

Yosofina

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
I love that the walls were sound proof I go to sleep with music on and I would up to music. So the fact I could play it the whole time I was there with bill concerns. Made me a happy customer. But let’s not forget room service was spot on and truly appreciated the attentiveness and kindness they all showed as in the staff that would come up . And also it was exactly as I pictured it I was super stoked!
2022 年 4 月入住 2 晚

10/10 超赞

Lesley

满意：客房舒适度，清洁度
不满意：员工和服务
Miserable madam
The lady that checked me in was cold, dismissive and quite rude, and not a hint of a smile. No rapport, warmth or friendliness at all. I would never employ her in my business! However, the hotel was fabulous and all other staff warm and very friendly!!!
2022 年 3 月入住 1 晚

10/10 超赞

Morgan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This truly is a luxurious place to stay, with easy access to fantastic restaurants and bars. Was also convenient to walk to Pacific Fair and the beach front.
2021 年 10 月入住 2 晚

10/10 超赞

Alan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Awesome hotel.
2021 年 8 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel, beautifully decorated exhaling luxury all over the place! Can’t recommend enough
2021 年 7 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
SERVICE was terrific. FOOD at 19 was superb.
2021 年 6 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
I loved everything about my stay. The staff were extremely professional and nothing was an issue no matter how tedious it might’ve seemed. I could not recommend the Darling high enough to anyone I know. All staff treat you as if you were royalty and the rooms were extremely well put together. Every thing is extremely clean and always well presented
2021 年 4 月入住 3 晚

4/10 很差

真实旅客

与配偶出行
满意：服务设施
不满意：住宿条件和设施
I paid much more than I normally would for the penthouse complete with a billiard table room. You can understand I was a bit disappointed when we say a massive cut in the felt on the table taped up with standard masking tape...
2021 年 4 月入住 1 晚

8/10 还可以

Ryan

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Amazing hotel let down by service
Fantastic hotel with great pool and rooms that have everything. The one disappointment being we arrived to check in at 3.30pm, having been told check in is from 3pm only to be told our room wasn’t yet ready. Nothing was offered to help accomodate us in the meantime, we had to ask if we could change and use the pool in the interim, were told we’d have to pay cash for any food or drinks since we hadn’t checked in. For a hotel that charges what the darling does this is well below expected service levels. Once we finally got into our room the stay was very enjoyable but that initial exchange means next time we’re looking to stay somewhere on the Gold Coast I’d likely look elsewhere.
2021 年 4 月入住 1 晚

10/10 超赞

真实旅客

2021 年 3 月入住 1 晚

2/10 糟糕

真实旅客

2021 年 3 月入住 1 晚

10/10 超赞

Colin

2021 年 1 月入住 2 晚

10/10 超赞

Ian

2020 年 12 月入住 2 晚

10/10 超赞

Coxette，Gold Coast

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great accommodation Lovely professional staff Overall experience was excellent
2020 年 12 月入住 1 晚

10/10 超赞

Derek，Victoria point, QLD

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was absolutely immaculate and very lavish and the staff were friendly and accommodating
2020 年 12 月入住 1 晚

10/10 超赞

TSUNHAN

2020 年 11 月入住 1 晚

10/10 超赞

Aaron

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great, modern hotel
Fantastic, spacious room with very high standard of finishes and technology. Decent staff and service (mostly), good location a short walk to beach, casino and Pacific Fair.
2020 年 11 月入住 1 晚

10/10 超赞

Krystal

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 1 晚

10/10 超赞

真实旅客

2020 年 10 月入住 2 晚

10/10 超赞

Kelsoe，Brisbane

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service, beautiful rooms. Dining is amazing.
2020 年 9 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Beautiful room but very average service as we asked twice for ice and never received any
2020 年 7 月入住 1 晚

10/10 超赞

真实旅客

2020 年 8 月入住 2 晚

4/10 很差

真实旅客

满意：清洁度
不满意：住宿条件和设施，员工和服务
2020 年 9 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 9 月入住 2 晚

6/10 一般

Mark，Redlands Qld

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
Not sure if it’s due to COVID but not many staff around. Had to wait to check in before someone showed up then had to wait to get car until someone showed up. Lovely clean room and great bathroom. Service wise just didn’t feel like your usual 5 star.
2020 年 9 月入住 1 晚
The Darling GC 于 2020年09月9日 的回复
Dear Mark Thanks for your feedback, We are sorry to hear in the delay in service at The Darling Hotel. At times team members can be assisting other guests on the floors or on the phones however there should be someone always present on the driveway. I do hope you didn't have to wait to long to be served. Thanks again for your review and we look forward to welcoming you back again soon.

10/10 超赞

Rebecca

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A little bit of paradise
The room was amazing. It felt so spacious and luxurious. The bathroom was large with a gorgeous big bath. Everything that has been done is of high quality and thinking about a great client experience.
2020 年 8 月入住 1 晚
Lauryn 于 2020年09月3日 的回复
Thank you for taking the time to review your recent stay with us! It is always so heart warming to hear our guests have had such a wonderful time with us. We hope to welcome you back again soon

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Stellar Suite is gorgeous and really large and full luxury
2020 年 8 月入住 1 晚
Lauryn 于 2020年09月3日 的回复
Thank you for your review! We are so pleased to see you've enjoyed our Stellar Suites. We look forward to welcoming you back again soon

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 8 月入住 2 晚
The Darling Gold Coast 于 2020年08月31日 的回复
Thanks so much for your rating of our property. We do hope you return again soon. Kind Regards The Darling Gold Coast

10/10 超赞

Alan，Qld

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The rooms are simply amazing. If you are looking for 5 Star accommodation this is it.
2020 年 8 月入住 1 晚
The Darling Gold Coast 于 2020年08月20日 的回复
Thanks for choosing to stay at The Darling We are so pleased to hear you enjoyed your stay and the experience We look forward to seeing you again soon. Kind Regards The Darling Gold Coast

10/10 超赞

Renata

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Mazing
2020 年 7 月入住 1 晚
The Darling Gold Coast 于 2020年08月20日 的回复
Thanks for choosing to stay at The Darling We are so pleased to hear you enjoyed your stay and the experience We look forward to seeing you again soon. Kind Regards The Darling Gold Coast

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 8 月入住 1 晚
The Darling 于 2020年08月20日 的回复
Thanks for your rating of our property. We do hope you enjoyed your stay. Kind Regards The Darling Reception

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Extremely happy
The staff were fantastic nothing was a problem and the room was exceptional. It was a terrible day outside but it didn’t matter as it is one place you could stay in your room all day
2020 年 7 月入住 1 晚
The Darling Gold Coast 于 2020年08月20日 的回复
Thanks for choosing to stay at The Darling We are so pleased to hear you enjoyed your stay and the experience We look forward to seeing you again soon. Kind Regards The Darling Gold Coast

10/10 超赞

Caron

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
luxurious
The hotel is absolute luxury the lobby is beautiful. Staff are lovely are very attentive. Room was stunning and the views just superb. A varied menu for breakfast and in room menu good too. A few facilities were closed but it didnt make any difference to our stay
2020 年 7 月入住 1 晚
The Darling Gold Coast 于 2020年08月20日 的回复
Thanks for choosing to stay at The Darling We are so pleased to hear you enjoyed your stay and the experience We look forward to seeing you again soon. Kind Regards The Darling Gold Coast