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关于岩石度假酒店的点评

3.5 out of 5
岩石度假酒店
828 Pacific Parade, Currumbin, QLD

点评

8.4

很好

10 分 - 超赞。48 条好评，共有 111 条点评" "
8 分 - 还可以。45 条好评，共有 111 条点评" "
6 分 - 一般。8 条好评，共有 111 条点评" "
4 分 - 很差。10 条好评，共有 111 条点评" "
2 分 - 糟糕。0 条好评，共有 111 条点评" "

8.4/10

清洁度

8.0/10

员工和服务

8.0/10

服务设施

8.0/10

住宿条件和设施

9.0/10

环保

点评

4/10 很差

真实旅客

不满意：住宿条件和设施，清洁度
The room is not clean enough. The swimming pool and the spa is good and so glad that it open until 9 at night.
2019 年 12 月入住 5 晚
Mon 于 2019年12月17日 的回复
We appreciate all reviews we receive, it would have been lovely if you have voiced your concerns with reception during your stay and perhaps a solution could have been achieved. I'm glad you loved our facilities here.

8/10 还可以

Terrence

与配偶出行
满意：服务设施，清洁度
The only negative we have about our unit was no air conditioning or ceiling fans therefore was stifling
2023 年 11 月入住 4 晚

8/10 还可以

Tracey

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Very nice apartment over looking the beach, friendly residents, relaxing atmosphere unit was well equipped and spacious
2023 年 9 月入住 6 晚
MON 于 2023年10月31日 的回复
Thank you for choosing to stay at The Rocks Resort again and thank you so much for sharing your appreciation with us. It certainly is a fabulous location with great things to see and do and we all look forward to welcoming you at our resort again in the near future!

10/10 超赞

Laura

与家人及幼儿出行
满意：服务设施，清洁度
We loved our stay at the Rocks resort, very relaxing space, amazing 180 view of the ocean, we've never had such an epic view! Super friendly staff, very helpful and welcoming. Apartment was very clean, had everything we needed and the facilities were great at the resort. Clean pool, sauna and spotless BBQs!! Big thank you to The Rocks Resort team!
2023 年 9 月入住 7 晚
MON 于 2023年10月31日 的回复
Thank you for choosing to stay at The Rocks Resort again and thank you so much for sharing your appreciation with us. It certainly is a fabulous location with great things to see and do and we all look forward to welcoming you at our resort again in the near future!

8/10 还可以

Leigh

满意：住宿条件和设施，清洁度
The property is in a great location and the corner unit we had was a great size with a large balcony. The Bathrooms & Ensuite in the Unit probably need to be updated as they are now looking rather tired. We would definitely stay there again as it is great for a family
2023 年 9 月入住 7 晚
MON 于 2023年10月31日 的回复
Thank you for choosing to stay at The Rocks Resort again and thank you so much for sharing your appreciation with us. It certainly is a fabulous location with great things to see and do and we all look forward to welcoming you at our resort again in the near future!

10/10 超赞

Gert D

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Great location with local bus service effectively right at the door. A car is a necessity for exploration further afield. We enjoyed a 180 degree view from unit 7D directly opposite the beach overlooking the Pacific and watching whales and dolphins regularly. And the long as well wide sandy beach was often enjoyed during long walks. The unit was furnished and fitted out with all necessities and more. Although it was a bit cool to swim in the outdoor pool for us, the facilities with it including spa and plunge pool and lovely outdoor garden area were great. The gym and tennis court are an added bonus.
2023 年 7 月入住 21 晚
MONIQUE 于 2023年08月18日 的回复
Thank you for choosing to stay at The Rocks Resort again and thank you so much for sharing your appreciation with us. It certainly is a fabulous location with great things to see and do and we all look forward to welcoming you at our resort again in the near future!

8/10 还可以

ROBERT

满意：清洁度
I liked the close proximity to the beach and walking access along the foreshore
2023 年 5 月入住 3 晚
Mon 于 2023年05月31日 的回复
Thank you for choosing to stay at The Rocks Resort again and thank you so much for sharing your appreciation with us. It certainly is a fabulous location with great things to see and do and we all look forward to welcoming you at our resort again in the near future!

6/10 一般

Andrea

满意：客房舒适度
不满意：清洁度
Mehr Schein als Sein
Die Wohnung ist sehr schön. Es ist nur befremdlich wie man sie so oberflächlich reinigen kann. Einige Dinge müssten ersetzt werden vor allem im Küchenbereich. Nach Reklamation wurde nachgereinigt. Die Fenster aus denen man nicht schauen konnte weil sie so dreckig waren, wurden aber erst am Ende der Woche gereinigt. Die Umtriebe die wir hatten waren sehr ärgerlich.
2023 年 4 月入住 6 晚

10/10 超赞

Keith

与家人及幼儿出行
满意：服务设施，清洁度
Loved the apartment. A little dated but that view! Wow. I didn’t like the parking. Spaces were way too tight for our mobility bus, and caused several headaches

4/10 很差

Timothy

不满意：清洁度
2022 年 10 月入住 6 晚

8/10 还可以

Brendon

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Pool area and location are amazing. Other ammenities are a little dated and run down
2022 年 9 月入住 7 晚
Joel 于 2022年10月4日 的回复
Hi Brendon,Thanks for your review.In my opinion we are blessed to be situated in the best location on the Gold Coast.

8/10 还可以

Richard

2022 年 7 月入住 5 晚

8/10 还可以

Nola

满意：清洁度、服务设施、住宿条件和设施
2022 年 6 月入住 3 晚

4/10 很差

Jeff

与配偶出行
不满意：住宿条件和设施，清洁度
Great location
2022 年 5 月入住 3 晚

10/10 超赞

Jan

满意：客房舒适度，清洁度
Nice spot
Great facilities and location. Take a pool towel, never before have we paid for hire.
2021 年 11 月入住 4 晚
Mon 于 2022年01月13日 的回复
Thank you for choosing to stay at The Rocks Resort again and thank you so much for sharing your appreciation with us. It certainly is a fabulous location with great things to see and do and we all look forward to welcoming you at our resort again in the near future!

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
We love the location. Everything we need is within walking distance so no need to use the car. Great amenities and friendly service.
2021 年 7 月入住 7 晚
Resort 于 2021年07月27日 的回复
Thank you for choosing to stay at The Rocks Resort again and thank you so much for sharing your appreciation with us. It certainly is a fabulous location with great things to see and do and we all look forward to welcoming you at our resort again in the near future!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 4 晚
Mon 于 2019年12月12日 的回复
Thank you for your review.

10/10 超赞

Malcolm

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 5 晚
Mon 于 2019年12月5日 的回复
Thank you for your review Malcolm!

10/10 超赞

真实旅客

满意：住宿条件和设施，清洁度
Great facilities that were upgraded since our last visit.
2019 年 10 月入住 12 晚
Mon 于 2019年11月13日 的回复
Thankyou for your review. We look forward to to seeing you again very soon!

10/10 超赞

Kerryn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
Our stay was perfect, apartment has lovely ocean view and had everything we needed, would stay here again, although some free WiFi would have been great
2019 年 8 月入住 7 晚
Mon 于 2019年08月15日 的回复
Thanks Kerryn for the positive feedback! We appreciate all reviews we receive, we will take the feedback about the WiFi into consideration. We hope to see you again in the near future!

4/10 很差

真实旅客

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
It’s a great location however the room we stayed in wasn’t clean - stains on old lounges, old linen/blankets, was very tired looking.
2019 年 6 月入住 3 晚
Rocks 于 2019年08月5日 的回复
We appreciate all reviews we receive, it would have been lovely if you have voiced your concerns with reception during your stay and perhaps a solution could have been achieved. The location here is amazing with the lovely ocean view apartments .

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fabulous location. Stay there again in the future, no questions.
2019 年 6 月入住 3 晚
Rocks 于 2019年07月3日 的回复
Thankyou for your review. We look forward to to seeing you again very soon!

8/10 还可以

Sue

满意：清洁度、员工和服务、客房舒适度
Go for the view
I have been going here for a very long time and always love it. You do need a car to get around though as the nearest shopping centre is too far to walk. There are local buses though. Gets s bit cold at night in winter so bring a heater. Most units don’t have air conditioning so can get quite hot in winter. I wouldn’t stay anywhere else though. Pool area is always immaculate with beautiful gardens. I’ve already booked my next trip back to Currumbin.
2019 年 6 月入住 5 晚
Mon 于 2019年06月19日 的回复
Hi Sue, thank you for your positive feedback, The Rocks Resort is defiantly located in a great spot. Look forward to your next visits.

6/10 一般

真实旅客

与配偶出行, 商务旅客
满意：住宿条件和设施，清洁度
不满意：服务设施，员工和服务
no shampoo or little extras you normally get from a hotel that charges what they do
2019 年 5 月入住 6 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 3 月入住 3 晚
Rocks Resort 于 2019年04月2日 的回复
We appreciate your feedback!

8/10 还可以

Greg

满意：员工和服务，清洁度
Great Views
Fantastic Views and easy access to coffee shops and cafes. Management of the resort are very friendly and professional making us welcome from day one. No air conditioning which was inconvenient on those occasions when there was no breeze. That would be the only issue though as its a great place to relax on the Gold Coast.
2019 年 2 月入住 5 晚
Monique 于 2019年02月26日 的回复
Thanks Greg for the positive feedback! We appreciate all reviews we receive, we will take the feedback about the air-conditioning into consideration. We hope to see you again in the near future!

8/10 还可以

Chato

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful view
It is a great hotel with amazing views. A bit hot at night with no aircon or ceiling fans.
2019 年 1 月入住 3 晚
Monique 于 2019年02月5日 的回复
Thankyou for your review. We hope to see you again very soon!

10/10 超赞

Anne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Big Ocean Views backed by Aussie Bush & Rainforest
I love the Rocks Resort Currumbin! It's in an idyllic location, with the Australian bush and wildlife at your back balcony and the most incredible ocean views from the front! And a beautiful pool and gardens right across the road from the beach. Apartments are very spacious and well equipped and all have awesome views. The resorts common areas: reception, bbq's, tennis court, pool, games room, always immaculate. Staff reasonably friendly and helpful and there's secure underground parking.
2019 年 1 月入住 5 晚
Monique 于 2019年02月5日 的回复
Hi Anne, so glad that your experience at the Rocks Resort was positive and thank you for taking the time to write a review! It was a pleasure having you guys stay with us and we hope to welcome you back to Currumbin some time in the near future.

4/10 很差

真实旅客

不满意：住宿条件和设施，员工和服务
The owner needs to spend more money on property. Old and warned oyr furniture. Random electric shocks on power points particularly in the bathroom. Old hard bed too.
2018 年 12 月入住 7 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
close to food/drinks etc. clean and comfy resort. perfect views
2018 年 12 月入住 7 晚
Mon 于 2018年12月28日 的回复
We would like to thank you for your feedback. Look forward to seeing you in the near future!

6/10 一般

Beryl，Brisbane

满意：服务设施，员工和服务
不满意：住宿条件和设施
The service was excellent and the position of the resort is its best feature. However the unit I stayed in was certainly not 4 star. Paint on some walls was peeling, there were many scuff marks on many of the walls; there were weeds growing through the tiles on the balcony; decor was very ordinary ... brown carpet and bedspread in the main bedroom; cushions in living area were clean but very old in appearance; most kitchen appliances were obviously rather dated ... rust evident on most and knobs etc were worn; one toilet had hygiene seal but when a visitor had to use it, she reported that it had obviously not been flushed after its last use. Very disappointing because on other occasions, the units I have stayed in have been of the quality I would expect for the price I was paying and for a resort that is described as a luxury resort. Also, the reception desk was not manned on the Saturday afternoon I arrived and so I had to wait until the next day to receive assistance with the TV reception ... not what I would expect for such a busy period.
2018 年 12 月入住 7 晚

10/10 超赞

真实旅客

与配偶出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Great location, great facilities, great service. Xxxxxxxxxxxxxxx
2018 年 12 月入住 3 晚
Mon 于 2018年12月12日 的回复
We thankyou for taking the time to review The Rocks. We hope to see you again in the near future.

8/10 还可以

真实旅客

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
We loved our suite 2i , it was beach themed with a lot of love. It felt so comfortable. The kids loved the cubby room. The balcony was a good size to relax on. Staff were so understanding and moved us from our first suite which was very high up in the building and very dated. My advice would be to view your room before booking they are all so different. The distance from the beach and coffee shops is priceless. A gorgeous break for a very tired little family . X o x
2018 年 12 月入住 4 晚
Mon 于 2018年12月12日 的回复
We would like to thank you for taking the time to review The Rocks! We are glad you and the family really enjoyed unit 2i it does give a very beachy vibe. We hope to see you again in the near future.

6/10 一般

真实旅客

商务旅客
满意：服务设施
不满意：清洁度
Loved the veiw and amenities. Room was very dated. Had to get it re cleaned. Also no dish liquid shower gel. Needed air conditioning.
2018 年 11 月入住 14 晚
Monique 于 2018年12月4日 的回复
I'm glad you enjoyed the great Currumbin ocean views. We thank you for your feedback and hope to see you again in the near future!

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
The property is amazing...you feel like at home....the view from the balcony is a was unique....Thebinky thing thatshoukd be improved is the check in and check out but the staff is available anyway!!! Thank you for this amazing stay!!
2018 年 11 月入住 3 晚
Mon 于 2018年12月4日 的回复
I'm glad you enjoyed your stay here. We appreciate your feedback!

10/10 超赞

Peter，Brisbane , Queensland

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Simply stunning ocean frontage
Rocks resort positioned on the scenic ocean front at Currumbin Beach has 5 stars appeal with swimming pool, tennis court sauna and spa , gym and games room, pleasant cafes close by, all with wonderful ocean views, what more could you ask for, great for all the family
2018 年 8 月入住 7 晚
Monique 于 2018年08月22日 的回复
Peter, Thankyou for your review. We hope to see you again very soon!

4/10 很差

Sue，Sydney

不满意：员工和服务、住宿条件和设施、客房舒适度
Winter Blues
It might be great in summer however winter leaves me cold. The Foxtel was apparently broken and management were off handed and unhelpful on many levels. The free to air channels were restricted due to poor reception. The apartment allocated was lacking any heating and was quite cold after the sun was down. From front reception to cleaning staff we found stern faces.
2018 年 6 月入住 4 晚

8/10 还可以

真实旅客

2018 年 5 月入住 7 晚
THe Rocks Resort 于 2018年05月17日 的回复
Thank you for your review. Hope to see you at the Rocks again in the near future!

10/10 超赞

LOIS

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The Rocks Resort 于 2018年05月17日 的回复
Thank you for your review. Hope to see you at the Rocks again in the near future!

8/10 还可以

Greg，Melb

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 5 月入住 3 晚
The Rocks Resort 于 2018年05月17日 的回复
Thank you for your review. Hope to see you at the Rocks again in the near future!

8/10 还可以

Tim

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place to stay.
I had a great time here. It was close to where I was working, and I could relax after work. Nice clean place with a reasonable price.
2018 年 3 月入住 3 晚

8/10 还可以

denis，melbourne

满意：清洁度、员工和服务、住宿条件和设施
Overlooked the surf
Nice place to stay, close to clubs, wildlife, and road access to anywhere on gold coast
2018 年 2 月入住 6 晚

10/10 超赞

Tim，Melbourne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel with outstanding ocean views
My wife and I simply wanted to stay in a place that had a ocean view, a pool, was clean and wasn't to expensive. The Rocks hit the mark of each of these and we enjoyed our stay. In the week leading up to our arrival, I had emailed the resort and asked for a room on one of the higher levels that had 100% ocean views and the always smiling Jazmine in reception made sure that happened. The room was big, modern and clean and the views were simply outstanding. The resort also takes great pride in their pool and spa and both were exceptionally clean and inviting throughout the week. We also made use of the free BBQ's which are a great idea. Within a minutes walk from the resort, there were various coffee and breakfast options as well as the local surf life saving club which is located 'on the beach' and offers tasty food, cold beer and at 1970's prices. The beach itself across from the resort is patrolled in patches and ok for swimming but fantastic for surfing which I did each morning The resort itself is a 'little older' in some areas but honestly I wouldn't change a thing as these few factors only add to the charm of the place. For pure value for money, the Rocks Resort was outstanding and will be at the top of our list the next time my wife and I holiday on the Gold Coast.
2017 年 11 月入住 6 晚
Jazmine 于 2017年11月17日 的回复
Hi Tim! So glad that your experience at the Rocks Resort was positive and thank you for taking the time to write a review! The building itself is 30 + years old so we do take pride in our well looked after amenities and its so great to hear they didn't go un noticed! Room requests aren't always guaranteed but we try our hardest to keep our guests happy and find something suitable for there stay. It was a pleasure having you guys stay with us and we hope to welcome you back to Currumbin some time in the near future.

10/10 超赞

Mike，Victoria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Location suited
This place was chosen because it was at the finish line of a cycle race I was competing in.
2017 年 10 月入住 7 晚
Jazzy 于 2017年11月15日 的回复
Hi Rob, We are so glad you had an enjoyable, laidback holiday the way it should be! We look forward to hopefully welcoming you back in the near future.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best location
Excellent location right on the beach. Friendly staff. Our apartment was getting a bit tired but had been well cared for, was very spacious and the location priceless!
2017 年 10 月入住 3 晚
Dear Guest, Thank you for taking the time out to write a review, Currumbin beach is definitely one of the best locations on the Gold Coast and we are the only high rise accommodation on the beach front of Currumbin so we are so glad you enjoyed your experience at The Rocks Resort in a great place.

8/10 还可以

Rob，Melbourne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Laid back 4 day getaway, wanted something close to the airport so we could catch a cab with all ameneties and NO over the top high rises in area, more the local scene
2017 年 9 月入住 3 晚

4/10 很差

hopporace，melbourne

不满意：住宿条件和设施
Nice position opposite the beach
We stayed here for 3 days mainly because older relations of ours have stayed often, but we found it somewhat disappointing. The venue is past its prime and the 1970's fittings, the leaky washing machine, leaky toilet, light bulb that needed replacing and the basic high mileage double bed, were reminders that there is work to be done at The Rocks. There are better options.
2017 年 9 月入住 3 晚
Receptionist 于 2017年09月11日 的回复
Hi There, The Rocks Resort was built in the late 80's so it is over 30 years old and each apartment is owned and decorated individually to its own and are all completely different. We had offered to fix the toilet and washing machine as soon as you reported the problems and you refused to have them fixed until you had left, the bed in that apartment was just replaced 6 months ago. Its a shame you didn't enjoy all the beautiful things the Rocks Resort has to offer as it is the only beach front high rise accommodation on Currumbin Beach.

8/10 还可以

Shane，Frankston

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Restful place on the shore front
Room was ready on arrival. Well set out with all amenities. Beautiful view of the beach. Heated pool and spa. Tennis court and gym.
2017 年 8 月入住 4 晚
Jazzy 于 2017年08月28日 的回复
Hi Shane, The Rocks Resort does have some great views! We are glad you had some time to check out our great facilities the resort has to offer. We look forward to welcoming you back on your next stay with us!

8/10 还可以

IanB，NZ

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good value and great views
Whenever travelling, you have to expect the unexpected. We expected clean and comfortable accommodation with a great view and we got it. An absolutely pristine location looking out over the white sand beach towards the sunrise. Pools and spas are clean and well presented. But - The Rocks is not a Resort! One towel per guest per week? No servicing of rooms. No restaurants or other catering on site. Need a towel for the beach or pool?, then make sure you bring it from home or buy one from management for $25. Nothing that you can't cope with, but it would be better to know in advance. Our stay was in July so the lack of air-con was not a problem. The suite was noisy at times with constant sound of the surf and frequent flights overhead. Friday night seemed especially busy for flights and with a changed flight path which banked directly above us. We enjoyed our stay at The Rocks and would be happy to endorse it for others, but suggest that you approach the accommodation as "apartment style, self catering" rather than a full service resort. Happy holidays! IanB.
2017 年 7 月入住 7 晚
Jazzy 于 2017年08月7日 的回复
Hi there, Currumbin beach is a beautiful location with great views! The Rocks Resort is a fully self-contained holiday resort that provides first night or one night usage supplies. Utilising the self-contained apartment, the expectation is for the guest the next day to shop, replenish supplies, stock the refrigerator and utilise the cooking and cleaning equipment fitted in the apartment. With an 8 night every apartment is entitled to fresh linen replacement and service. This message is noted for guests on arrival

8/10 还可以

denis，melbourne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
nice position opposite beach great views
close to viking surf club, not far from Tugan shops and restaurants. buses handy or car hire, or courtesy buses from clubs.