Beautiful location right on the one of the most gorgeous lakes. They charge you for it though.
The chauffeurs and front desk staff are quite friendly.
However, I'm not quite sure if we were there on a bad day or someone is severely underpaid and understaffed, but we had to ask for service and extra towels 3 times from the front desk and they just dropped it at the door in a bag. I've never once seen that from and hospitality service my life. Rooms are cozy, albeit a bit dated, and our door did not lock at first but thankfully maintenance fixed it fairly quickly.
Main restaurant had good food, but pretty pricey for what it is. The lunch restaurant (Cilantro) had great pizza, better view and fairer prices.