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关于阿罗伊公寓酒店的点评

阿罗伊公寓酒店
Avenida de Tirajana, 3, San Bartolome de Tirajana

点评

7.4

还可以

10 分 - 超赞。7 条好评，共有 28 条点评" "
8 分 - 还可以。10 条好评，共有 28 条点评" "
6 分 - 一般。6 条好评，共有 28 条点评" "
4 分 - 很差。3 条好评，共有 28 条点评" "
2 分 - 糟糕。2 条好评，共有 28 条点评" "

7.2/10

清洁度

8.6/10

员工和服务

6.4/10

服务设施

7.4/10

住宿条件和设施

7.4/10

环保

点评

8/10 还可以

Mick，Staffordshire

满意：清洁度
2024 年 2 月入住 10 晚
Raju 于 2024年04月29日 的回复
Thank you Mick for your review. Best regards

8/10 还可以

Gustavo Alejandro

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Todo muy bien
2024 年 3 月入住 3 晚
Raju 于 2024年03月28日 的回复
Gracias Gustavo por su testimonio. Saludos

8/10 还可以

MIGUEL

满意：服务设施，清洁度
Aloe has the ideal location between the gay beach and Yumbo. Buses are constantly running everywhere, especially to the airport. It has a great pool, and has the convenience of a washing machine and microwave. I suggest that you put black out curtains in the room as it is impossible to sleep if you are sensitive to light. It would also great to have air conditioning.
2024 年 3 月入住 7 晚
Raju 于 2024年03月28日 的回复
Thank you Miguel for your review. We are planning to put dark curtains in the bedroom and will also put air conditioning.

4/10 很差

Emilie

与家人出行
不满意：客房舒适度，清洁度
Disgusting yellowish stains on the bed
Very nice receptionist, but the room had a very disgusting bed with a sheet that was too small and was falling off. In fact, I don't think you can invite guests to sleep in such a bed with yellowish stains and other stains everywhere. The sofa in the living room was similarly worn and disgusting
2024 年 1 月入住 7 晚
Raju 于 2024年03月28日 的回复
Thank you Emilie for your review. We are doing all the changes that are necessary.

10/10 超赞

Peter

满意：住宿条件和设施，清洁度
2024 年 1 月入住 3 晚
Raju 于 2024年01月25日 的回复
Thank you Peter for your review. Looking forward to see again soon.

8/10 还可以

Jonny

满意：客房舒适度，清洁度
Nice place
A nice place to stay i PdI, very central and with a nice pool area. The double bed is far too narrow for two people, Rest of the apartment was ok.
2024 年 1 月入住 10 晚
Raju 于 2024年01月23日 的回复
Thank you Johny for your review.

2/10 糟糕

Jose

团体旅客
不满意：客房舒适度，清洁度
Sucio y viejo fatal la recepción pésima.con un señor que no habla el.idipma local vamos no recomiendo para nada ese apartamento número 320
2023 年 12 月入住 8 晚
Raju 于 2024年01月23日 的回复
Gracias Jose por tu testimonio. Nos puede haber avisado para cambiarle el apartamento.

10/10 超赞

Carl

满意：清洁度、服务设施、住宿条件和设施
The apartment was lovely, and I had a balcony with sunset in the evening. The cita shopping center is across the road and the entrance to the sand dunes was a 5 minute walk. The pool was clean and a good size. The only negative here was the lack of soft covers for the sunbeds, you're just laid on the hard plastic and no umbrellas to sit under. The managers were really friendly and helpful. Its the first time at this hotel and I'll definitely be back!
2023 年 12 月入住 7 晚
Raju 于 2023年12月21日 的回复
Thank you Carl for your review. Definitely we will try and give soft covers for the sun beds for the guests. Regards

8/10 还可以

Jonny

满意：客房舒适度，清洁度
Slitent men ok sted i sentrum av Playa del Ingles.
Et greit hotell i Playa del ingles. Rommet vi hadde var slitt så en oppussing hadde gjort seg. Gamle og utdatere og stygge tremøbler samt en forferdelig smal seng (kun 120 cm bred) gjorde at vi sov dårlig i den. Ellers var badet litt slitent og renhold av dusj litt dårlig (en dag fant vi en død kakkerlakk på gulvet) , de kunne kostet på en oppussing der også. Varmtvannstanken er liten (kun 15 liter) dette gjør at den går tom temmelig fort når to personer bor der. Ellers var stedet greit, hyggelig betjening som jobbet der. Men som sagt, stedet er slitent.
2023 年 11 月入住 11 晚
Raju 于 2023年12月18日 的回复
Takk for din anmeldelse. Vi er i gang med oppussing totalt av leiligheten. Beklager eventuelle ulemper dette måtte medføre.

6/10 一般

Wendy

满意：住宿条件和设施，清洁度
2023 年 11 月入住 3 晚
Raju 于 2023年12月18日 的回复
Thank you Wendy for your review.

6/10 一般

Esa

2022 年 12 月入住 14 晚
Raju 于 2023年01月16日 的回复
Thank you Esa for your review. We are always trying to improve in our quality and relationship with our guests. Best regards

6/10 一般

inox

团体旅客
满意：清洁度
不满意：服务设施
Bon emplacement.. Appartement vieux mal équipé.. Impossible faire a manger sinon une salade.. Canapé horrible pas Confortable et de même transat piscine ou le restaurant est fermé depuis longtemps,, a démolir... Marteau piqueur en fond musical de vrai vacances reposantes.
2022 年 11 月入住 7 晚
Raju 于 2023年01月16日 的回复
Merci pour votre avis . Nous avons tout en notre pouvoir pour renouveler les choses que vous avez mentionnées. Le marteau-piqueur dont vous avez parlé était destiné à améliorer la mise en place des panneaux solaires pour réchauffer la piscine.Cordialement

10/10 超赞

Ian

2022 年 10 月入住 12 晚
Raju 于 2022年10月26日 的回复
Thank you Ian for your review. Hope you had a pleasant and relaxing stay. Regards

4/10 很差

Alice Jannet Evers van den

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
Zeer verouderd en achterstallig onderhouden appartement, zonder goed werkende WiFi. Geen airco aanwezig. Keuken zeer minimalistisch wel magnetron, koffiezetapparaat koelkast en 2 pits inductie kookplaat. Locatie zeer goed en een zeer vriendelijke receptionist. Lift is zeer klein en verouderd. Nabij strand en bushalte
2022 年 10 月入住 5 晚
Raju 于 2022年10月18日 的回复
Thank you Alice for your review and comments. We have already started renovating certain apartments and in the next 6 months all should be completed. Thank you once again for your suggestions. Regards

8/10 还可以

Tomasz

满意：客房舒适度，清洁度
2022 年 8 月入住 7 晚
Raju 于 2022年08月21日 的回复
Thank you Tomasz for your testimony

8/10 还可以

真实旅客

团体旅客
满意：清洁度
Einfach aber guter Service Toplage
Durch den günstigen Übernachtungspreis sollte man keine zu großen Erwartungen haben. Die Zimmereinrichtung ist funktional im Appartement 418 sogar mit Waschmaschine. Das WLAN funktionierte tadellos. Die Liegen am Pool sind am Kopfende nicht Höhenverstellbar und Auflagen und Sonnenschirme nicht vorhanden. Der Service von der Rezeption ist hervorragend. Wir würden wieder buchen.
2022 年 4 月入住 17 晚

8/10 还可以

真实旅客

Pagas poco por el estado del apartamento
Apartamento muy antiguos y un poco sucios. Pero para lo que pagas por ellos y para el uso que le hemos dado de fin de semana ha estado bien.
2022 年 3 月入住 2 晚
Raju 于 2022年03月21日 的回复
Gracias por su testimonio. Lo haremos todo para mejorar la calidad.

8/10 还可以

Luca

满意：客房舒适度，清洁度
Vacanza a Maspalomas!
Piacevole esperienza all’Aloe, ottima posizione, appartamento ben disposto e con tutto il necessario. Bella piscina con ampio spazio per lettini e molto verde. Nelle vicinanze, supermercati, fermata dell’autobus e tutti i servizi più importanti. Molto vicino al mare e alle bellissime dune. Molto cordiale e gentile il gestore della struttura che ci ha trattato benissimo.
2021 年 12 月入住 13 晚

6/10 一般

Ion

Good location. Nothing special.
An ordinary apartment, nothing special. The interior finishes leave much to be desired. The reception staff, at check in, did not provide any details about the location, city, dining locations, not even about the wifi password. As for the internet, it works poorly on floors. Only in the reception area is there a better internet signal
2021 年 11 月入住 7 晚
Raju 于 2021年11月29日 的回复
Thank you Ion for your review. We are constantly trying to improve our installations. It seems you had a bad experience with Wifi for which we are sorry. We will see into all the matters and our best that it doesn’t repeat again. Thank you once again for your comments.

2/10 糟糕

Soheil

不满意：客房舒适度，清洁度
There was no blanket and no toilet papers, i paid for 4night but i stayed only 3 because of this problems
2021 年 11 月入住 5 晚
Raju 于 2021年11月26日 的回复
Dear Guest Soheil, Thank you for your comments. We gave you extra toilet paper when you asked for it and if you needed extra blankets you could have just ask for them. You left late in the evening and the next day the housekeeper found the whole apartment in a big mess. All the food and everything was scattered on the floor and also in the bedroom. It took them 3 hours to clean the whole mess. We have photos taken of all the mess you did, but we just wanted to let go everything. Anyway thank you for your testimony. Any

4/10 很差

真实旅客

团体旅客
不满意：客房舒适度，清洁度
NO VOLVERÍA AQUÍ
Lo mejor: -Está muy bien situado. -La piscina muy limpia y con control de acceso teniendo en cuenta las recomendaciones sanitarias establecidas por la situación actual. El socorrista y el equipo de mantenimiento muy atentos con el uso de los espacios comunes y desinfectando todo cada cierto tiempo. Lo peor: -El apartamento estaba bastante sucio en general. Le faltaba una limpieza profunda y desinfección. Tuve que comprar lejía y limpiar algunas cosas yo mismo. -Los utensilios de cocina muy sucios. Tendrían que tener más consideración especialmente con esto teniendo en cuenta la situación sanitaria. -El recepcionista (estando en un lugar cerrado) no hacía uso de la mascarilla. Además se mofaba de los que sí la llevábamos diciendo que la COVID-19 y la pandemia es una mentira. Supongo que de ahí el apartamento estuviera tan sucio. No repetiría aquí.
2020 年 7 月入住 6 晚

8/10 还可以

Unto

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 3 晚
Raju 于 2020年01月27日 的回复
Thank you Mr.Unto for your Review. Looking forward to see you again in future. Best regards, Raju Aloe Apts.

6/10 一般

真实旅客

满意：员工和服务
不满意：服务设施
Nice enough for the cost, but no Wi-fi as advertised! I was told a new router would be available before I left but his ever happened... cleaner didn’t do much.... basic but ok
2019 年 12 月入住 5 晚
Raju 于 2020年01月22日 的回复
Sorry we had some problems with the wifi signal, but that was just temporary. It is fixed. Thank you for your feedback and we appreciate your cooperation

10/10 超赞

Pedro José

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Apartamento céntrico, tranquilo , limpio, aparcamiento en el mismo edificio, excelente atención del personal y unas vistas de puesta de sol bonitas.
Vistas desde la terraza del apartamento
Daylight view
2019 年 12 月入住 5 晚
Raju 于 2020年01月22日 的回复
We appreciate your stay. Thank you for your feedback

6/10 一般

FRANCISCO

不满意：客房舒适度，住宿条件和设施
2019 年 11 月入住 3 晚

10/10 超赞

thomas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My stay at Appartements ALOE was a very good surprise. Even if the room and its furnitures are not in a modern style, it's well equipped, perfectly clean on my arrival and ideally located. Moreover, Raju and Peter were very helpful for arranging my check in the evening. Will definitely come back for my next stay in Maspalomas.
2019 年 11 月入住 7 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Reception was amazing, Mr. Raju and Mr. Peter will do whatever is needed to make your stay enjoyable. The hotel itself is clean and comfortable. The location is super, ten minutes walking time to the beach and five minutes to shops, restaurants and bars. Small grocery store right next to the hotel. All around I am very satisfied and will return to this property.
2019 年 2 月入住 12 晚
Raju 于 2019年03月27日 的回复
Thank you very much for your lovely comments. Hope you enjoyed your holidays and we look forward to see you soon.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Central to all facilities and the beaches. Bus stop to all areas just outside the apartments
2019 年 2 月入住 7 晚
Raju Wadhwani 于 2019年03月4日 的回复
Thank you for your feedback. Hope you had a good holiday.