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北大急流城沃克溫德姆貝蒙特酒店的評價

2.5 out of 5
北大急流城沃克溫德姆貝蒙特酒店
2151 Holton Court NW, Grand Rapids, MI

評價

7.2

不錯

10 分評分，優異；1002 則評價中有 321 則" "
8 分評分，不錯；1002 則評價中有 271 則" "
6 分評分，一般；1002 則評價中有 173 則" "
4 分評分，欠佳；1002 則評價中有 122 則" "
2 分評分，很差；1002 則評價中有 115 則" "

7.4/10 

整潔度

8.0/10 

職員與服務

6.8/10 

設施服務

7.0/10 

住宿狀況

7.0/10 

環保程度

評價

10/10 優異

stacie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Thank you. Both times my sister has had a excellent stay. Very accommodating with her rooms also. Thank you
於 2024 年 5 月住了 2 晚
GM 於 2024年5月22日的回應
Thank you for staying with us!

10/10 優異

Yanin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente y su personal es muy bueno
於 2024 年 5 月住了 4 晚
GM 於 2024年5月12日的回應
Thank you for staying with us!

10/10 優異

Jessica

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and convenient!
於 2024 年 5 月住了 1 晚
GM 於 2024年5月8日的回應
Thank you for staying with us!We appreciate your feedback.

8/10 不錯

Sarah

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Comfortable beds, quiet atmosphere.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月8日的回應
Thank you for staying with us!

4/10 欠佳

Crystal

家人同遊
不滿：整潔度
Property is under construction it says. The room smelled which I do believe was the refrigerator because when I opened that door it was not good. There was glitter on the floor and some star sticker in the shower yet. I guess that’s why the cheap rate.
於 2024 年 5 月住了 3 晚
GM 於 2024年5月8日的回應
We apologize for the inconvenience,thank you for staying with us!

4/10 欠佳

Marjorie

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The Batmont was not well cared for. The grass and weeds werebovergrown and yhe pavement in poor condition. The lock to the pool didn't work because they are being taken over by the Hilton in October. The breakfast bat was poor. Yhe juice machine was out of order and there was no juice available. I was disappointed in our stay at the Baymont.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月5日的回應
We apologize for the inconvenience.Thank you for staying with us!

10/10 優異

NATHAN

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet clean hotel extremely friendly and helpful staff, pool is nice comfortable beds enjoyed our stay very much
於 2024 年 5 月住了 1 晚
GM 於 2024年5月4日的回應
Thank you for staying with us.

6/10 一般

Lu Gwenda

於 2024 年 4 月住了 1 晚
GM 於 2024年5月22日的回應
Thank you for staying with us!

10/10 優異

Annette

親子同遊
讚好：職員與服務
My room had a funky smell to it, but other than that I would say the cleanliness of the hotel was average
於 2024 年 4 月住了 1 晚
GM 於 2024年4月29日的回應
Thank you for staying with us!

4/10 欠佳

Trisha

不滿：整潔度和住宿狀況
Disappointed in cleaning
於 2024 年 4 月住了 1 晚
GM 於 2024年4月27日的回應
We apologize for the inconvenience.

4/10 欠佳

Bradley

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
Cleanliness was okay. Not hot tub, and you’re lucky if you get a slice of bread to make toast in the morning. No coffee or juice, the only thing to drink for the “breakfast” was a half used gallon of milk.. very displeased with the guest satisfaction here. Spend the few extra dollars to book a better room!
於 2024 年 4 月住了 1 晚
GM 於 2024年4月26日的回應
We apologize for the inconvenience.

10/10 優異

Suyog

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
GM 於 2024年4月17日的回應
Thank you for staying with us!

6/10 一般

Amanda

商務旅客
讚好：整潔度
不滿：設施服務和住宿狀況
Very noisy and hardly anything available at Breakfast at 8am. Staff is hardly at the desk. And the manager is really young and not correctly thinking thru decisions. There needs to be quiet hours where housekeepers do not knock on doors of third shift workers. Eben though yes i have a do not disturb sign up they are still banging on my door and up and down the hall's. If you want breakfast you have to get there before they put it out at 7am because people take everything and they do not replenish the supplies. New upgrades to rooms are a little helpful. Overall not worth the money based off of multiple nights staying. Booked through Expedia and also booked through the hotel directly. Beware.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月15日的回應
We apologize for the inconvenience caused to you. Thanks for staying with us.

8/10 不錯

christopher (Fairfield)

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a solid place to stay with a pool and workout room. Bed a little soft and some noise from highway. Fridge, microwave fine, breakfast weak.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月12日的回應
Thank you for staying with us!

2/10 很差

Elizabeth

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Unfriendly staff asked for extra pill guy was not nice about asked how many beds we had requested later check on app and in person very rude
於 2024 年 4 月住了 1 晚
GM 於 2024年4月11日的回應
Sorry for the inconvenience.

10/10 優異

Randy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The grounds were littered with cigarette butts and garbage.
於 2024 年 4 月住了 3 晚
GM 於 2024年4月9日的回應
Thank you for staying with us.

10/10 優異

Scott

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Service is excellent
於 2024 年 4 月住了 1 晚
GM 於 2024年4月4日的回應
Thank you for staying with us

10/10 優異

RADHA

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
GM 於 2024年4月4日的回應
Thank you for staying with us.

6/10 一般

John

家人同遊
讚好：設施服務
不滿：職員與服務
The breakfast was old and not stocked didn’t even have salt and rotten boiled eggs staff isn’t doing their jobs this is the third time it is like this
於 2024 年 3 月住了 1 晚
GM 於 2024年3月29日的回應
Thank you for staying with us.

4/10 欠佳

Jody

於 2024 年 3 月住了 1 晚
GM 於 2024年4月15日的回應
We apologize for the inconvenience caused to you.

8/10 不錯

Walter

於 2024 年 3 月住了 1 晚
GM 於 2024年4月14日的回應
Thank you for staying with us

10/10 優異

Scott

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent Service
於 2024 年 3 月住了 1 晚
GM 於 2024年3月21日的回應
Thank you for staying with us.

6/10 一般

gordon

於 2024 年 3 月住了 4 晚
GM 於 2024年3月18日的回應
Thank you for staying with us.

10/10 優異

elia

於 2023 年 12 月住了 1 晚
GM 於 2024年3月13日的回應
Thank you for staying with us.

8/10 不錯

Edward

讚好：整潔度、職員與服務和住宿狀況
The gentleman at the desk was very helpful and kind. Room was very nice. Breakfast very limited, but they are going through renovation and that may cause them to be limited to what they can prepare right now. Can’t complain…the price through Expedia was amazing for a suite
於 2024 年 3 月住了 1 晚
GM 於 2024年3月12日的回應
Thank you for staying with us.

10/10 優異

Anthony

商務旅客
讚好：職員與服務、設施服務和住宿狀況
Extremely accommodating and polite staff and wonderful upgrades to the space!
於 2024 年 3 月住了 2 晚
GM 於 2024年3月11日的回應
Thank you for staying with us.

10/10 優異

Davon

於 2024 年 3 月住了 1 晚
GM 於 2024年3月30日的回應
Thank you for staying with us.

6/10 一般

Noah

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月9日的回應
Thank you for staying with us.

10/10 優異

Blake

讚好：職員與服務、設施服務和住宿狀況
Yes
於 2024 年 2 月住了 1 晚
GM 於 2024年2月27日的回應
Thank you for staying with us.

8/10 不錯

Michelle

讚好：整潔度和職員與服務
於 2024 年 2 月住了 2 晚
GM 於 2024年2月27日的回應
Thank you for staying with us!

10/10 優異

Courtney

伴侶同遊
讚好：整潔度和職員與服務
The hotel was clean and the location was great!
於 2024 年 2 月住了 2 晚
GM 於 2024年2月21日的回應
Thank you for staying with us.

8/10 不錯

Juliane

Someone was smoking somewhere near my room.
於 2024 年 2 月住了 2 晚
GM 於 2024年2月19日的回應
Thank you for staying with us.

2/10 很差

Gina

家人同遊
Management is terrible
於 2024 年 2 月住了 3 晚
GM 於 2024年2月17日的回應
Sorry for the inconvience.

8/10 不錯

Timothy

於 2024 年 2 月住了 5 晚
GM 於 2024年2月16日的回應
We appreciate your business.

2/10 很差

Jim

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
GM 於 2024年2月16日的回應
We appologies for the inconvenience.

10/10 優異

stacie

讚好：職員與服務、設施服務和住宿狀況
They were very helpful with my stay. They accommodated me in wvery way possible. Thank u
於 2024 年 2 月住了 6 晚
GM 於 2024年2月10日的回應
Thank you for staying with us!

6/10 一般

Messina

商務旅客
讚好：整潔度和職員與服務
不滿：設施服務
Its clean, but dated. Beds are old. For the price and if only staying a night or two its not bad. However if the power goes out they dont have a generator so its pitch black.
於 2024 年 2 月住了 2 晚
GM 於 2024年2月9日的回應
Thank you for staying with us.

2/10 很差

Loretta

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
People running and screaming half the night definitely won't be back there
於 2024 年 2 月住了 1 晚
GM 於 2024年2月9日的回應
We apologize for the inconvenience.

4/10 欠佳

Dustin

讚好：職員與服務
於 2024 年 1 月住了 5 晚
GM 於 2024年2月8日的回應
We apologize for the inconvenience

10/10 優異

Erasto

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 7 晚
GM 於 2024年2月7日的回應
Thank you for staying with us.

10/10 優異

Kyle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place to stay for a short trip to Grand Rapids.
於 2024 年 2 月住了 2 晚
GM 於 2024年2月5日的回應
Thank you for staying with us.

2/10 很差

Eddie

於 2024 年 1 月住了 4 晚
GM 於 2024年2月2日的回應
We apologize for the inconvenience.

8/10 不錯

Scott

於 2024 年 1 月住了 1 晚
Gm 於 2024年3月21日的回應
Thank you for staying with us.

10/10 優異

Stephen

於 2024 年 1 月住了 1 晚
GM 於 2024年1月30日的回應
Thank you for staying with us.

6/10 一般

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
The room was nice and clean.
於 2024 年 1 月住了 2 晚
GM 於 2024年1月31日的回應
Thank you for staying with us!

10/10 優異

Julia

讚好：整潔度、職員與服務和住宿狀況
Great service. Front desk ladies super nice..
於 2024 年 1 月住了 1 晚
GM 於 2024年1月30日的回應
Thank you for staying with us!

6/10 一般

Michael

讚好：整潔度、職員與服務和住宿狀況
Friendly, helpful staff
於 2024 年 1 月住了 1 晚
Janar - Front Desk Manager 於 2024年1月28日的回應
Hello,Thank you for your feedback. It is greatly appreciated! Should you choose to book with us again in the future, we hope that we can make your stay as comfortable as possible.

6/10 一般

Harmony

家人同遊
讚好：職員與服務
Average Joe
This was an average stay. The desk was broken and they tried to make it look like it wasn’t. Our TV stopped working half way through the night. The breakfast was very limited.
於 2024 年 1 月住了 1 晚
Janar - Front Desk Manager 於 2024年1月28日的回應
Hello,Thank you for your feedback. It is greatly appreciated! Should you choose to book with us again in the future, we hope that we can make your stay as comfortable as possible.

10/10 優異

Ellie (Sault Ste. Marie)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
overall good stay
於 2024 年 1 月住了 2 晚
GM 於 2024年1月22日的回應
Thank you for staying with us.

10/10 優異

Anisa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
GM 於 2024年1月22日的回應
Thank you for staying with us.