The room was clean and Bathroom was clean and nice. Only thing that I wasn’t really happy with is the bed wasn’t that comfortable and pillows were a little flat. But overall nice place to stay.
Stefanie
於 2024 年 6 月住了 1 晚
6/10 一般
Sherif (Canton)
家人同遊
2024年5月30日
Nothing unique about this property. Breakfast buffet was a disappointment. Didn’t feel we got our money’s worth.
Sherif
於 2024 年 5 月住了 1 晚
10/10 優異
Sherry
家人同遊
2024年5月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to highway and new building. Relaxed vibe.
Sherry
於 2024 年 5 月住了 1 晚
10/10 優異
Soyla (Lubbock)
2024年5月27日
讚好:整潔度、職員與服務和住宿狀況
Clean
Soyla
於 2024 年 5 月住了 1 晚
10/10 優異
Soyla (Lubbock)
2024年5月27日
讚好:整潔度、職員與服務和住宿狀況
Nice place
Soyla
於 2024 年 5 月住了 1 晚
2/10 很差
Susan
商務旅客
2024年5月25日
不滿:職員與服務
I just had the worst experience at Hilton grand Rapids michigan I paid for my room on Expedia had my itinerary number my receipt everything the mean woman refused to even look my itinerary number stating I had to be at the wrong place or I should have book directly through them , then told me to go to another hilton as she was sure i was wrong she told me I had no booking mind you she never asked my name or itinerary number i went outside called Expedia who assured me I was at right place and told me to go back inside I also checked my account I was charged alot for this booking . She then made me sit for 30 mins refusing to check my name or itinerary number stating she does like Expedia and she will not waste her time looking for atleast 30 mins mind you I've been here now well over 30 minutes and I booked around an hour ago, it's been a very long day this hotel charged me so much to treat me like trash . And what can you even do customer service sucks and you can't do anything about it or your a Karen. I travel Alot so really crappy impression Hilton grand Rapids really crappy
Susan
於 2024 年 5 月住了 1 晚
10/10 優異
Mary Lou
伴侶同遊
2024年5月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I appreciated the hard surface floors in the room. So much cleaner than carpet. Loved the saltwater
Mary Lou
於 2024 年 5 月住了 1 晚
10/10 優異
Allison
2024年5月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
While it was fairly close to the highway, it was quiet enough. The building and room was clean and comfortable.