‘twas alight. Suite was pretty nice. Wlbreakfsst wasn’t awesome. Pool was good. Good price. Would stay again.
Mike
2024 年 9 月入住 2 晚
6/10 一般
Dixie
带宠物出行, 与配偶出行
2024年09月17日
满意:清洁度
Waited 20 minutes for someone to show up for checkin. Shower was beyond repair. Made a mess every shower. Staff were non existent.
Dixie
2024 年 9 月入住 2 晚
10/10 超赞
Jaclyn
与家人出行
2024年09月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very polite staff :)
Jaclyn
2024 年 9 月入住 1 晚
10/10 超赞
Velvet
与家人出行
2024年09月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing to have the smoking option.
Velvet
2024 年 9 月入住 1 晚
4/10 很差
Kali
与家人出行
2024年09月3日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Housekeeping only every few days. Didn’t ensure their pull out couch was clean, and behind their garbage can had questionable hair. We were dealing with family loss so it was just a place to go recharge and we were too exhausted to worry about it. The desk lady was nice about it, and they were all very friendly, just outdated, not clean facilities
Kali
2024 年 8 月入住 1 晚
8/10 还可以
Casey
2024年08月31日
满意:清洁度、员工和服务、住宿条件和设施
The pool was nice
Casey
2024 年 8 月入住 1 晚
10/10 超赞
Dean
与家人及幼儿出行
2024年08月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good stay kids loved the water slide
Dean
2024 年 8 月入住 1 晚
6/10 一般
Chelsey
团体旅客
2024年08月29日
满意:服务设施,员工和服务
While it wasn’t a horrible stay - our room was on the second floor and when looking out the window a screen was laying in the middle on the roof part, along with a fort of Jack Daniel’s, and a pair of gloves right beside our window. Window was missing screen so anyone could go in or out and you could actually see where someone tried from outside to slide it open. We actually slept with the hangers jammed in the window just in case for safety. We were advised to park over by the left side in front of some building - was confused as everyone else parked elsewhere. Staff were friendly, helped when we forgot our card in our room and gave an extra pillow when asked. No complaints with staff. Tub was dirty (could use a little more cleaning) but room otherwise wasn’t horrible. Just a little scary haha.
Chelsey
2024 年 8 月入住 2 晚
10/10 超赞
Joshua
2024年08月28日
不满意:住宿条件和设施
Joshua
2024 年 8 月入住 5 晚
8/10 还可以
Mary,Aurora
2024年08月28日
满意:员工和服务,清洁度
Mary
2024 年 8 月入住 2 晚
10/10 超赞
Kristian
2024年08月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Accommodated us when we needed a late check in. Breakfast pancakes hit the spot with the kids
Kristian
2024 年 8 月入住 1 晚
10/10 超赞
Loretta
与家人及幼儿出行
2024年08月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved staying here. Pool was awesome for the kids. Back patio area was nice and quiet to relax. The only thing is the carpet in the room could use a good cleaning. Other than that it was very clean and the customer service was amazing.
Loretta
2024 年 8 月入住 4 晚
8/10 还可以
danielle
2024年08月21日
满意:住宿条件和设施,清洁度
The breakfast was good and the room was clean and quiet. Our only complaint was that we had to wait a long time at the front desk for someone so we could check in and again when we wanted to check out.
danielle
2024 年 8 月入住 1 晚
6/10 一般
Erika S
2024年08月19日
I made reservations and it was confirmed but when I went to register and check in they claimed that I had no reservation and that payment hadn’t been made.
I tried processing it again and my card declined.
I gave up and asked if I could sit in the lobby area to look for another hotel. I took some pics of the hotel and pool to prove that I had been there.
The hotel looks clean from the lobby area. Pool area too looked very inviting.
I did not use the elevator nor did I ever enter a room.
I was suppose to be in 117
There was a mix up in the dates too.
They switched it on their end.
I received an email from the hotel asking how my stay was and asked me to fill out a survey and speak on my experience in your company.
I think you need to upgrade your security system and computer security systems as well.
Thank you,
Erika S Cymbaluk
Erika S
2024 年 8 月入住 1 晚
8/10 还可以
Danyel
与配偶出行
2024年08月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thanks for having us. We will be back :)
Yours truly;
Dylan & Danyel Apsassin
Danyel
2024 年 8 月入住 2 晚
6/10 一般
Nimita
2024年08月18日
满意:员工和服务,清洁度
Nimita
2024 年 8 月入住 1 晚
6/10 一般
Rachel
2024年08月13日
不满意:清洁度
Smoking room should have carpets removed. Run the taps more often. I turned on the one in my room and a bunch of dead bigs flushed out. Also sink did not drain. Beds very comfortable , breakfast was decent
Rachel
2024 年 8 月入住 1 晚
6/10 一般
Nicole
与家人及幼儿出行, 与家人出行, 与配偶出行
2024年08月10日
满意:员工和服务
不满意:服务设施,清洁度
smelt like smoke (building still has smoking rooms/floor) and animal urine in the room. No hot tub or sauna
Nicole
2024 年 7 月入住 1 晚
10/10 超赞
Teresa
与配偶出行
2024年08月9日
满意:员工和服务、服务设施、住宿条件和设施
In addition to all of the above, your two front desk staff were both friendly, efficient, helpful. Great ambassadors for your hotel.
I'd recommend your hotel to anyone.
Teresa
2024 年 8 月入住 1 晚
2/10 糟糕
Lauren
与家人出行, 带宠物出行
2024年08月7日
不满意:清洁度、服务设施、住宿条件和设施
We stayed here last year with no issues, so I booked once again. This time however, we were met with an unsanitary room. I do an extensive bed bug check (that I perform at every single hotel I stay at). There were none of those thankfully, but there was a FLEA hopping on the bed. A FLEA. On top of the sheet near the pillow. I noped out of there and asked for another room. We were given a room three doors down and it smelled so musty and mouldy we had to leave, I can only imagine what a third room would have looked like. The front desk employee was kind and helpful, but I have not heard back from Expedia about a refund. I will avoid this hotel at all costs from now on.