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伊甸之家酒店

3.0 星住宿

Eden House Hotel

选择日期以查看价格

点评

6.6/10

热门服务设施

  • 可带宠物
  • 含停车设施
  • 免费 Wi-Fi
  • 餐厅
  • 提供早餐
  • 商务服务
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同类型住宿

外观
格兰瑟姆城市酒店
Grantham
  • 可带宠物
  • 含停车设施
  • 免费 Wi-Fi
  • 客房清洁服务
8.0 分，总分 10，很好，166 条点评
新价格 HK$437
总价 HK$525
含税款和其他费用
5 月 24 日 - 5 月 25 日
格兰瑟姆城市酒店
对比同类住宿

政策

入住

开始办理入住：14:00；停止办理入住：00:00
提前入住需视供应情况而定
付费可提前入住
提供无接触办理入住服务
住客需年满 18 岁

退房

11:00 之前退房
提供无接触办理退房服务

特别入住说明

前台工作人员将在住客到店时接待
住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

可带宠物，每只宠物每晚需额外收费 GBP 10
欢迎服务类动物，并且免除有关费用
仅可携带宠物狗入住
总共可携带 1 只宠物

儿童及加床

欢迎儿童入住。
1 名 3 岁及以下儿童可免费入住，前提是这名儿童与父母或监护人同住一间房并共用现有床褥。
不提供折叠床/加床。

该住宿接受的付款方式

重要信息

其他项目

  • 全套早餐费用：成人约为 GBP 7.50，儿童约为 GBP 5.00
  • 宠物费：每只宠物每晚 GBP10
  • 服务型动物免费
  • 付费可提前入住（视供应情况而定）

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡及现金付款
支持无现金交易。
该住宿场所采用的安全设施包括：灭火器、烟雾报警器和急救包。

其他注意事项

只有经过登记的住客才可进入客房。

常见问题

伊甸之家酒店允许宠物入住吗？

是的，此住宿允许携带狗狗入住（总共可携带不超过 1 只宠物）。将收取每只宠物每晚 GBP 10 的费用。服务类动物免费。

停车费是多少？

该住宿免费提供自助停车。

何时可在伊甸之家酒店办理入住？

开始办理入住：14:00；停止办理入住：00:00。 可安排提前入住，须支付费用（取决于客房供应情况）。

何时可在伊甸之家酒店办理退房？

退房时间为 11:00。延迟退房会收取费用。

伊甸之家酒店的地址在哪里？

此高尔夫酒店位于格兰瑟姆，步行 15 分钟即可走到圣伍尔弗拉姆教堂、温德姆公园和公会大厅艺术中心。而且，Tenpin 有限公司和迪萨特公园距离酒店不到 3 公里。到达格兰瑟姆站需步行 21 分钟。

我可以免费取消我的预订并获得全额退款吗？

是的，此住宿部分房价类型提供免费取消服务，因为灵活预订很重要！有关例外或要求的更多详细信息，请查阅我们网站上的住宿取消政策。

点评

关于的点评

6.6

7.2

清洁度

8.0

地点

7.6

员工和服务

6.4

住宿条件和设施
10 分 - 超赞。33 条好评，共有 166 条点评
8 分 - 还可以。48 条好评，共有 166 条点评
6 分 - 一般。46 条好评，共有 166 条点评
4 分 - 很差。11 条好评，共有 166 条点评
2 分 - 糟糕。28 条好评，共有 166 条点评

点评

已验证

6/10 一般

kevin

不满意：员工和服务，清洁度
booked two DOUBLE BED rooms, when we arrived there was only, 2 TWIN bed rooms booked. dirty toilets in first room, no TV remote in the 2nd room, one of the twin beds was very dirty sheets. Out in the corridor was an old pram, and a blood stained sheet on the floor..
2020 年 2 月入住 1 晚
已验证

2/10 糟糕

Peter

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Closed down

Don’t book this hotel, it’s closed down, dirty, unkept and nobody on site.
2021 年 7 月入住 1 晚
已验证

2/10 糟糕

真实旅客

不满意：员工和服务、服务设施、住宿条件和设施
It was closed down when my husband arrived after 8 hours of driving. Had to then hunt around for another hotel!
2021 年 6 月入住 1 晚
已验证

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel waa not open, no one there, no one contacted us to inform us the hotel was vlosed. Myself , my young sin had nowhere to stay , shocking appalling, stranded after an 8 hour drive.
2021 年 6 月入住 1 晚
已验证

2/10 糟糕

Brian

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

HOTEL IS Closed.

The place is closed and under renervation. You still keep taking bookings despite apparently being told not to by the ownews. I am still waiting for my refund from you as I had to fine alternative available accommodation at 7 o,clock at night. Not very happy.
2021 年 6 月入住 1 晚
已验证

2/10 糟糕

Andrew

不满意：清洁度、住宿条件和设施、客房舒适度

Hotel is closed

This hotel was closed no room no service showing open on web site
2021 年 6 月入住 1 晚
已验证

2/10 糟糕

Christopher

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Absolutely shambles
2021 年 6 月入住 3 晚
已验证

2/10 糟糕

Kathleen

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Hotels.com destroy your faith

Hotel was totally closed and looked as if had been for some time. We arrive after a 7 hour car journey through dreadful weather conditions to find we had nowhere to stay! Why on earth do Hotels.com let you book a place that is permanently shut. My anger is beyond words
2021 年 5 月入住 2 晚
已验证

6/10 一般

Alan

满意：客房舒适度

Tlc

Comfortable bed hotel in need of a bit of tlc but Ok for the price
2020 年 10 月入住 4 晚
已验证

6/10 一般

stephen

不满意：住宿条件和设施，清洁度
Check in was ok. However after paying in at check in, person came to my door 21.20 same day with card reader in hand saying i had to pay again. Showed my reciept and was told that i still owed £4 as i had been undercharged. Sent person away and sorted this out at check out. Hotel room in need of updating. Carpets a little warn and room in need of painting. Dead spider crushed on wall and old used shower gel ontop of shower.
2020 年 8 月入住 2 晚
已验证

8/10 不错

Garry

满意：清洁度、员工和服务、客房舒适度

Pleasant stay ideal for workers

Arrived at hotel plenty of parking checked in and ordered food for my room just settled in and food arrived and was delicious room was a little dated but was comfortable full English breakfast was lovely
2020 年 7 月入住 1 晚
已验证

4/10 较差

Sahit

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not very clean at all
2020 年 4 月入住 3 晚
已验证

6/10 一般

Joe

Be better when this virus is over!

Becsuse of this virus going around it was hard yo fo any. Gad a take away delivered and bought some cans of cider.
2020 年 3 月入住 1 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Under new management, it looks like they are going to improve a lot of thing that have slipped recently, would recommend this hotel now
2020 年 3 月入住 1 晚
已验证

8/10 不错

真实旅客

满意：员工和服务，清洁度
I was up too early on my short stay to take advantage of the amenities. The room was clean and basic. For the price if you are expecting 5 star - keep looking. I was not disappointed.
2020 年 3 月入住 2 晚
已验证

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Still awaiting 2 refunds from this hotel. Hotel completely non responsive.
2019 年 10 月入住 5 晚
已验证

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awaiting refund from Hotels.com / Eden House hotels. My guests had to move hotels due to cleanliness and non-functional facilities (e.g, sockets didn't work in rooms).
2019 年 10 月入住 2 晚
已验证

2/10 糟糕

Malcolm

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Broken

Shower broken, sheets dirty, milk sour only one large towel very poor ...when i told the receptionist they didn't offer any compensation or discounts
2019 年 9 月入住 1 晚
已验证

8/10 不错

Richard

满意：清洁度、员工和服务、客房舒适度

Lovely Stay

We have stayed here several times over the last 5 years. Yes it is a little tired but it’s very clean and the rooms are comfortable.The staff were very friendly and helpful. We were sad not to see the cat this time.....
2019 年 8 月入住 5 晚
已验证

2/10 糟糕

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度

The worst B&B I've stayed in.

Room was bland. No working wall lights so had to stagger to bed in dark, toilet didn't flush properly, black mould in shower but much worse was no hot water. Reported to reception and response was they thought it had been fixed, but obviously not checked. Breakfast was a disappointment. Left to own devices. Tea in flask and choice of 2 cereals, jam for toast was either strawberry or blackcurrent from an opened jar, which had been previously been dug into without a clean knife (no spoon available). Had to ask for butter. Glasses were greasy as were plates and tea cups didn't fit saucers. Whoever is responsible for checking standards is not doing their job. I strongly suggest you find alternative accommodation
2019 年 7 月入住 1 晚
已验证

2/10 糟糕

Lynda

不满意：清洁度、住宿条件和设施、客房舒适度

Dreadful

Awful experience. Room was dreadful, in need of complete refurbishment. The bathroom in particular was mouldy, plumbing poor, sink didn’t drain. Not enough staff felt really sorry for the few we saw who are expected to do everything.
2019 年 7 月入住 1 晚
已验证

4/10 较差

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度

Dirty

Bathroom was a mess. Tiles were broken a s filthy.
2019 年 6 月入住 3 晚
已验证

8/10 不错

真实旅客

满意：员工和服务
Staff were very nice the bed was comfy and had a very good breakfast.
2019 年 5 月入住 1 晚
已验证

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was mouldy and dirty. You can hear everything through the wall incl other people using the bathroom. They served garlic butter with the jam and toast at a very disappointing breakfast service. The dining room was a mess where people had had breakfast and nothing had been tidied, coffee was cold.
2019 年 5 月入住 2 晚
已验证

4/10 较差

Graham

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度

Never Again

Very disappointing, staff were friendly , breakfast ok but the general cleanliness of our room , room 1 was poor. The room is in need of a full refurb. Avoid room 1. No heating till about 5am ( even though it was 2 degrees outside) Wont stay again.
2019 年 4 月入住 1 晚