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"The suite has a well-equipped kitchen, which was great since we could cook our own meal. The front desk staff member who checked us in was fine, but the supervisor — who was standing at the back observing the front desk — did not seem very welcoming. She didn’t smile, and her eye contact felt a bit distant, which made the greeting less friendly than we had hoped. This was a bit surprising, as we expected a warmer welcome in the Blue Mountains."

"Everything is excellent, the air conditioner is a little noisy."

"Good"

"Perfect location for everything, a wonderful service and clean room . "

"yes"

"位置太讚了"

"整潔"

"Spacious, well equipped room, centrally located, just next to King metro station, hospitable staff. Perfect stay! Will return for sure!"

"We stayed for two nights at the fallsview hotel, but were disappointed at how the hotel missed the house keeping for our room, even upon reminding the front desk a few times throughout the day, as we came back to the room in the afternoon to find out the room was left the same as it was when we left in the morning. When we came back to the hotel after dinner that night, no towels were replaced, no beds were made up, trash bins were all left full, and the worst of all was the shampoo and body wash were all out. We had to request for all the amenities on that night. It was a very disappointing experience at the hotel."