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关于古莱斯套房酒店的点评

5 out of 5
古莱斯套房酒店
Mykonos Town, Mykonos

点评

9.4

绝佳

10 分 - 超赞。326 条好评，共有 403 条点评" "
8 分 - 还可以。49 条好评，共有 403 条点评" "
6 分 - 一般。16 条好评，共有 403 条点评" "
4 分 - 很差。8 条好评，共有 403 条点评" "
2 分 - 糟糕。4 条好评，共有 403 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

9.4/10

服务设施

9.6/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

YK，HK

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent view from the Hotel and staff is really nice. Not too far from downtown.
2019 年 5 月入住 2 晚
Guest Relations Team 于 2019年07月13日 的回复
Dear YK, Thank you for your kind review! We really appreciate your words and we are so glad that you enjoyed your stay with us. Best regards from the Kouros team and we hope to welcome you back soon! Kind regards, Guest Relations Team Kouros Hotel & Suites in Mykonos

8/10 还可以

真实旅客

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
優點： 1）所有員工都很友善、熱情、有禮、努力協助處理問題。 2）部分房間可望到日落，景色絕對美麗。 3）房間設計整體滿意。 4）早餐及晚飯試過也很美味，而且對著愛琴海邊或泳池邊，心情也極度輕鬆。 缺點： 1）由於酒店會在冬季關閉六個月，建議在重開前，進行全面檢查酒店設施，特別是按摩浴缸及空調系統，確保運作正常。
2019 年 5 月入住 2 晚
Guest Relations Team 于 2019年07月22日 的回复
Thank you so much for your kind review! We are very glad that you had an amazing time at Kouros Hotel & Suites! We are looking forward to welcoming you back during your next visit to Mykonos Island. Thank you, Guest Relations Team Kouros Hotel & Suites

8/10 还可以

WAI YAM VIVIAN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommendable hotel in Mykonos
All staff are friendly and helpful! Walkable distance to the main shopping area (around 10-15 mins). Nice breakfast with much varieties! Appreciated the complimentary transfer pickup service! Will definitely stay in this hotel again if return to Mykonos someday

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
excellent service
Nice staff. Offer complimentary transfer to and from airport ir port. Room is tidy, spacious and clean. Ours had sea view as well. The breakfast is fantastic, with juice, numerous fruits, cold cut, greek omlette. The spa is also a great experience. The therapist is professional and the service is 5 star.

10/10 超赞

Wai Loi，hong kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
不錯的
客房整潔,設備齊全，員工有禮！步行至市中心約10分鐘！

10/10 超赞

Varsha

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is one the best properties i have stayed at. The sunset views from every room is gorgeous, it’s 5 mins from mykonos town and a what a lovely infinity pool in the property. A must stay if you are in mykonos

10/10 超赞

Gertrude

2023 年 10 月入住 1 晚

8/10 还可以

Stephen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely staff. Clean quiet great pool nice breakfast ridiculous prices in restaurant which were empty as a result even though the hotel was full. Book your own taxi to / from airport as the hotel rate is a rip off
2023 年 10 月入住 6 晚

10/10 超赞

ulysses

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Hotel is literally 5 star!!!! 10-15 min walk to the shoppes and restaurants. With all type of stores. From local stores to luxury…you will not be disappointed. Amazing breakfast every day with an amazing view. The staff was A . Will definitely come back
2023 年 10 月入住 3 晚

10/10 超赞

Emanuelly

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excepcional
Hotel excepcional. Lindo, bem localizado, comida ótima, visual incrível e equipe acolhedora!
2023 年 10 月入住 1 晚

10/10 超赞

marie-helene

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Très très beau séjour
2023 年 10 月入住 4 晚

10/10 超赞

Rishi

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Staff was excellent. Really helped us out with our stay and made sure everything went smoothly. Room was fantastic.
2023 年 10 月入住 2 晚

10/10 超赞

jennifer

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing resort! Fabulous dining, incredible views, exquisite pool area. I highly recommend and will stay there again!
2023 年 10 月入住 3 晚

8/10 还可以

Karim

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚

10/10 超赞

michael，Hauppauge

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Newer hotel. Nice balconies great views. Pool area was truly stunning. Restaurant and bar cascading into first pool area then 2 more pool areas going down thhe hill towards the sea. Great sunset views from balcony pools restaurant
2023 年 9 月入住 2 晚
Maria 于 2023年09月18日 的回复
Thank you for staying with us!We really apprecate your feedback.

10/10 超赞

SONIA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente
2023 年 9 月入住 2 晚
Maria 于 2023年09月11日 的回复
Thank you for staying with us! We really appreciate your feedback!

10/10 超赞

Pamela

2023 年 9 月入住 5 晚
Maria 于 2023年09月11日 的回复
Thank you for stying with us! We really appreciate your feedback!

6/10 一般

PHILIPPE

满意：员工和服务
Dommage pour ce bel hôtel 5 etoiles.
L' hotel est très bien de manière générale. Chambre 304. Qualités : spacieuse - bien équipée - literie confortable. Mobilier de qualité. Lumineuse. Personnel au top! Defauts: sur la terrasse, vue sur une zone non finalisée en terme de travaux - fissures murs - retouches peintures très visible - odeurs toilette et finitions murs toilettes à revoir- manque 1 porte serviette, le pas de vis ressort et est visible. Un deuxieme tombe lors de notre séjour Porte serviette intérieur douche pas droit - joint d entrée de douche en bas à refaire . Odeur partie commune désagréables ( remontée d egout) mais supportable. Et enfin le pire il faut peut-être l' attribuer ce jour-là au sens du vent mais l'hôtel étant dans la zone du port ( 1 km environ. ) les gaz et fumées émis par l'ensemble des bateaux surtout les gros navires de croisière crée une pollution visible dans l'air, l'odeur qui en résulte est gênantes et l expérience magnifique de l'espace piscine à débordement avec vue sur la mer est gâchée . Dommage..
2023 年 8 月入住 1 晚

6/10 一般

Maria，key biscayne

与家人出行
满意：服务设施，员工和服务
El hotel está bien ubicado, pero las habitaciones están descuidadas. Me salió un cucarrón en el agua de la cafetera, la ventana del cuarto estaba caída y el toallero estaba suelto. El hotel necesita que le hagan mantenimiento, los pisos de los cuartos están manchados. La comida me pareció muy buena y los empleados son muy queridos.
2023 年 8 月入住 5 晚

10/10 超赞

Samin

2023 年 8 月入住 4 晚

10/10 超赞

Michelle

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 7 月入住 3 晚

10/10 超赞

Mariano

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Everything
2023 年 7 月入住 5 晚
Catia Svoronou-Hotel Manager 于 2023年08月5日 的回复
Dear Mariano, thank you for taking the time to publish your feedback for Kouros Hotel & Suites!We are thrilled to read that everything was perfect during your stay with us and we hope to welcome back soon!

8/10 还可以

Kyle

2023 年 7 月入住 5 晚
Catia Svoronou-Hotel Manager 于 2023年08月5日 的回复
Dear Kyle, thank you for taking the time to rate your stay at Kouros Hotel & Suites!We would be glad to welcoming you back at Kouros Hotel & Suites!

8/10 还可以

Susana

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
Staff was friendly and helpful!
2023 年 7 月入住 1 晚
Andreas 于 2023年07月31日 的回复
Thank you very much for taking the time to share your amazing review with us, Susana! We are so glad that you enjoyed your stay with us and that our friendly and helpful staff was the highlight of your stay! We are looking forward to welcoming you again in the future!

6/10 一般

Andrew

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall the property was beautiful and the staff was very courteous & welcoming. This being a VIP Access hotel, I was left a little disappointed in a few items. The hotel is near the port and the sunset view is unfortunately obstructed by cruise ships… I understand that this is not something the hotel can control. The main bed and sofa bed was not comfortable for this type of hotel. The quality of the bedding & pillows should be improved. There were 2 tvs in the room but they were not smart TVs, so there were no streaming apps. We did request hand soap to be refilled in the bathroom but it was never fulfilled. Multiple days our complimentary bottle of water was not refilled. Again, this was a gorgeous property with a great restaurant, nice staff and close location to main town. However, we expected more for a VIP Access hotel. These simple recommendations listed above can better improve the experience.
2023 年 7 月入住 3 晚
Catia Svoronou-Hotel Manager 于 2023年08月5日 的回复
Dear Andrew, thank you for taking the time to share your feedback for Kouros Hotel & Suites!We are thrilled to hear that you are satisfied by our restaurant and that our staff is courteous and friendly. And we are very sorry to read that soap liquid and water in your suite was not refilled. We can assume that our maid missed your request, though you could ask from our front office team and we believe they would followed up your requests. Our policy is to meet our guests expectations and there is not a reasonable guest's request that we cannot manage to provide. Of course our location cannot be changed and the cruise ships in specific days and time can trammel the view but not allday or every day. In conclusion, we wish to stay with us again and have the greatest stay!!!

10/10 超赞

Faith，Oakville

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is a 20 minute walk into town. The road is busy but we managed just fine. Beautiful views and neat cliff side setup. Only complaint would be the pool was super cold.
2023 年 7 月入住 3 晚
Catia Svoronou-Hotel Manager 于 2023年08月5日 的回复
Dear Faith, thank you for taking the time to share your exprerience at Kouros Hotel & Suites! We always feel satisfied to read that our guests enjoyed the breathtaking views of our hotel. As our hotel is a boutique resort hotel and most our working period is summer most of our guests enjoy the cold water of the pool. Though your comments are valuable in order to improve our services and are seriously considered. Wish to welcome you again!!!

10/10 超赞

Lesia

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
About a 10min walk to the main shopping and dining area and a clean, beautiful hotel.
2023 年 7 月入住 3 晚
Catia Svoronou-Hotel Manager 于 2023年08月5日 的回复
Dear Lesia, Greetings from Kouros Hotel & Suites. Thank you for your comments and wish to welcome you back soon!

10/10 超赞

Sergio

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Everything was excellent except for one minor quibble, actually two…. The pillows are super hard and the toilet paper could have been much better. Thanks!
2023 年 6 月入住 4 晚
Catia Svoronou-Hotel Manager 于 2023年08月4日 的回复
Dear Sergio, Greetings from Kouros Hotel & Suites!We are pleased to hear that you had a great stay with us and your comments are valuable. We sorry to hear that you find our pillows hard and probably if you had reported it to our reception we could have brought you softer or feather pillows,which are super soft. Wish to welcome you back!!

10/10 超赞

Hemant

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 4 晚
Andreas 于 2023年06月30日 的回复
Thank you for staying with us! We really appreciate your feedback!

10/10 超赞

kusum

团体旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
Beautiful place, clean rooms, jacuzzi not hot at all hotel had fixed temperature and it was cold, after few complaint hotel increase temperatures to my satisfaction but it was very annoying not be able use hot tub for day and half, be aware of minibars: chocolate box was used and missing a piece, on say two some one took bottle of Gatorade from my friends room when none of us took it, we were charged for two items, next hotel on this trip I had hotel empty my mini bar before I moved in Location great to be able to walk to little Venice area, excellent breakfast
2023 年 5 月入住 3 晚
Catia Svoronou-Hotel Manager 于 2023年08月4日 的回复
Dear Kusum, greetings of the day from Kouros Hotel & Suites. Thank you for taking the time to share your staying experience with us. It is really appreciated to hear that that cleaning service, our breakfast, the hotel and location met your expectations. And we are sorry to hear that your jacuzzi was not as warm as you wanted it. It is true that last June was colder like spring and not summer in Mykonos and under these temperature jacuzzis' need to be covered for a few hours in order to get really hot.We hope to welcome you back at Kouros Hotel & Suites and provide you an unforgettable stay!

10/10 超赞

Or

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 4 晚
Andreas 于 2023年06月30日 的回复
Thank you for staying with us! We really appreciate your feedback!

8/10 还可以

Lawin

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
I visited this hotel with my partner (we are in our late twenties and very active). This was our second visit to mykonos as we were there last year also but we stayed at Mykonian Korali. This hotel looked decent and we stayed here cos we wanted somewhere different to stay. We asked for a room upgrade as part of the expedia booking on reception, the lady didn’t even acknowledge it. Said she would get back to us but didnt. The hotel looked decent, its situated on a hill which is about a 15 min walk to town… going down hill is ok but coming up is just long. Please note that the hotel has a lot of stairs to walk up and down to get to your rooms. As a frequent gym goer it was taxing for myself so bare this in mind. I was in room number 24 and had to walk up 53 steps every time I wanted to get to the elevator which would then take me to reception. Wouldn’t really recommend this for elderly (no offence). I.e. I would not let my mum stay there she would have a fit. The gym is absolutely rubbish (old dated equipment). 1 busted bench, a few light dumbbells and 1 treadmill… nothing else. The poolside was very windy as on a hill and water is literally blitz, no joke. Breakfast was ok in morning.. did the job. Other than that, the rooms were actually nice and the view was nice too. I wouldn’t stay here again if I went.. not I would probs stay at mykonian korali, also based on a hill which is annoying but the walk is a bit shorter and the hotel is fine.
2023 年 5 月入住 7 晚
Andreas 于 2023年06月9日 的回复
Thank you for taking the time to share your review with us. We're very sorry to hear that your experience at Kouros Hotel was not the best one and what we wanted to offer you. Our Guest satisfaction is our top priority. However, we appreciate your review and comments so that we can improve moving forward. We're very glad that you enjoyed our breakfast and your room view. We would be very pleased to have a chance to accommodate you again in the future so that we will exceed your expectations.

6/10 一般

Art

与家人出行
不满意：服务设施
Given the fact that this island is called the windy island, and this was supposed to be a 5 star hotel one would expect a heated pool, or at least a jacuzzi. Plumbing had major issues, shower drains were overflowing. Staff was inviting, lost our laundry, and mixed with other guests laundry. I would rate this a solid 3.5 or tops 4 star, but definitely not a 5 star. The location was ok, wind was crazy and cold. Breakfast was very mediocre. Ellen was awesome, her service was excellent making her an asset for and to this resort. Go ELLEN.
2023 年 5 月入住 3 晚
Andreas 于 2023年06月5日 的回复
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. We're very sorry to know that your stay did not meet your expectations. Guest satisfaction is our top priority. As you may see in our main description, we do not advertise that we have a heated pool or a public jacuzzi. However, some of our suites have a private outdoors jacuzzi. We would like to apologize regarding the laundry service. We delivered the correct laundry bag once we realized the mistake. However, we offered your laundry service complimentary for the inconvenience.We hope to have the opportunity to accommodate you again in the future.

10/10 超赞

Vicente

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The attention to detail and the attention to the hotel guest was above and beyond.
Andreas 于 2023年06月6日 的回复
Thank you for taking the time to review your stay with us, Vicente! Here at Kouros Hotel, our top priority is the Guest satisfaction. We appreciate your amazing review. We will be looking forward to seeing you again in the near future!

10/10 超赞

Jill，Delray Beach

满意：清洁度、员工和服务、住宿条件和设施
Kouros was a beautiful, nicely located, expertly run hotel. The views and the rooms were amazing. Very clean and the staff were so willing to please. Definitely recommend.
2023 年 5 月入住 3 晚
Andreas 于 2023年06月6日 的回复
Thank you for taking the time to review your stay with us, Jill! I'm so glad to hear that you enjoyed your room's amazing view and that our staff and cleanliness were the particular highlights of your stay. We appreciate your amazing review! We will be looking forward to seeing you again in the near future!

10/10 超赞

A

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful property, friendly staff!
Room was huge with a great view over the sea towards Delos, Rhenia and Tinos. Staff were so friendly and helpful throughout the stay - literally everything was done with a smile. Loved our stay!
2023 年 5 月入住 5 晚
Andreas 于 2023年06月6日 的回复
Thank you for taking the time to review your stay at Kouros Hotel! I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed your room's great view. We will be looking forward to seeing you again in the near future!

6/10 一般

Christophe

与家人出行
满意：客房舒适度，清洁度
不满意：员工和服务
Hotel de 3 étoiles
J'ai pris une chambre vue sur mer alors souvent que la vue cachée par les bateaux de croisière. Les personnels de services sont lente parfois il faut les insisté pour être réponse. Ex: le matin au petit déjeuner pour être servi le café il faut attendre 10 minutes, 2 jour pour changer une ampoule surtout la papier de toilette juste un rouleau et les appeler pour avoir un deuxième....
2023 年 5 月入住 4 晚
Maria 于 2023年05月24日 的回复
Thank you for staying with us! We really appreciate your feedback!

10/10 超赞

jeff

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were amazing and friendly- loved the personal touch of a tour to start Fabulous from beginning to end!!
2023 年 5 月入住 3 晚
Maria 于 2023年05月24日 的回复
Thank you for staying with us! We really appreciate your feedback!

2/10 糟糕

ALEXANDER，West Orange

2022 年 10 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Incredible hotel and staff. Simply Outstanding!
The hotel and the staff are truly outstanding. The service was exemplary. Highly recommend this hotel for the superior quality of service. I will chose this hotel every time I visit Mykonos. Even before we arrived, the concierge emailed us to ask about airport/ferry transfer to the hotel. The staff made us feel very welcomed and pampered. The location is magnificent with amazing views of the Aegean Sea. The pool area has breathtaking views. The guests were offered a sweet treat every evening in the rooms and staff also checked to see if we needed any extra towels or toiletries. Little gestures such as this make the guests feel special. It is definitely one of the best hotels we have stayed at.
2022 年 10 月入住 2 晚

10/10 超赞

Luciano

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 8 月入住 6 晚

10/10 超赞

Vasuhi

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel and excellent location. Town is a 10 mins walk.
2022 年 9 月入住 3 晚

10/10 超赞

Jamie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Highly recommend staying at Kouros. All-star treatment from the moment you arrive. Greeted with champagne and the property is gorgeous. By far my most favorite hotel throughout our trip. Staff were incredibly friendly and eager to help - and helped us make arrangement for day activities. All the food there was amazing, including the breakfast and pool food. Will definitely stay here again!
2022 年 9 月入住 2 晚

10/10 超赞

Jigar

2022 年 9 月入住 3 晚

10/10 超赞

George，Boston

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Outstanding hotel that is every one bit deserving of its 5-star status. Superb amenities, excellent location, and impeccable staff that truly will go out of their way to ensure you will have a memorable stay. We were lucky to have been upgraded to the sanctuary room, and it truly made our stay in Mykonos unforgettable, with a large balcony with chaize-lounges overlooking the sunset in the Aegean, and a sizable infinity pool. It was our 2nd time at kouros hotel, and it will most certainly not be the last. Highly recommended!
2022 年 8 月入住 2 晚

10/10 超赞

Wesley

2022 年 8 月入住 4 晚

10/10 超赞

Stella

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were amazing, from front of house, to housekeeping, to dining/pool. Nothing was too much trouble and they really took the time to get to know us and make us feel comfortable. Service was always provided with a smile. After a horrendous experience at another property (Eden view suites) Kouros was luxury and worth every Penny. Will definitely be returning. Only wish we came here in the first place so we didn’t have to waste our time and money at the other place
2022 年 8 月入住 4 晚
Maria 于 2022年08月19日 的回复
Thank you for staying with us! We really appreciate your feedback!

4/10 很差

Stevens

2022 年 8 月入住 4 晚

10/10 超赞

MELANIE

2022 年 8 月入住 1 晚

8/10 还可以

Yaimi

与家人出行
满意：清洁度、员工和服务、服务设施
The hotel location is good, around a 10 minutes walk from Mykonos town. The check is was easy and the staff in general was very amable. We loved the food at the restaurant, breakfast, dinner and room service. Maria, the therapist, at the spa was very professional and accommodating. We loved our massages. The only downside was the room because even though it was beautiful and spacious it had some issues that us uncomfortable. For example, there is only on AC in main area were the pull up couch is and it is not enough to cool the main room. The pull up couch was a little run down and it would make loud squeaky noise when you moved. The usb outlet to charge our phones did not work and they only provided us one adapter. On the other side, the view was amazing!!!!
2022 年 7 月入住 4 晚
Maria 于 2022年08月8日 的回复
Thank you for staying with us!We really appreciate your feedback.