After arriving to this hotel by a Taxi and checking in, the manager did not offer anyone to assist us with our luggage up to our room on the top floor of the hotel. I should have asked I guess, but I have never had to at any of our previous multiple stays around Greece this trip. Once we settled in, we had a car delivered to us to use during our stay. Keep in mind when you rent a car that there are only 6 spots for 10 rooms. Off season - we had no issues with parking. We had our own hot tub luckily because the shared one was dirty (not sure why since I saw someone cleaning the pool/hot tubs every morning). They did not have any adaptors to use for my personal handheld steam iron when we got there. We received one the next day from them after another room checked out, but it did not work and the manager said that was it. It was not a problem for charging our phones seeing as how you can plug your usb charger into the back of the television. The beach had vacant property left behind from Lohan Beach House that shut down years ago - a little eerie but still has beautiful clear waters. The woman that took care of everyone at breakfast, with coffee and keeping the buffet fresh, was the best! Extremely peaceful and quiet. Great location away from main town - 20 minutes from everything on the island. I left a review on google and after the manager’s response - I truly do not recommend staying here. Sad to say it was our first time in Mykonos.