Free daily buffet breakfast
Check availability

Reviews of SpringHill Suites by Marriott Greensboro Airport

3 out of 5
SpringHill Suites by Marriott Greensboro Airport
505 Hickory Branch Road, Greensboro, NC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 301 out of 386 reviews" "
Rating 8 - Good. 50 out of 386 reviews" "
Rating 6 - Okay. 20 out of 386 reviews" "
Rating 4 - Poor. 7 out of 386 reviews" "
Rating 2 - Terrible. 8 out of 386 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tamika

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and smelled good in the lobby
Stayed 2 nights in May 2024

4/10 Poor

Amy

Business traveller
Liked: Cleanliness, staff & service
The property was OK. But the rooms were really hot. Did not cool off.
Stayed 1 night in Apr 2024
Response from Dashanne Mathis on 15 May 2024
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with our leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excellent

Dominicq'

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good All around
Stayed 2 nights in Apr 2024
Response from Dashanne Mathis on 9 May 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience during your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!! We take pride in providing a memorable experience for our guests with hopes they will return when visiting the area! We appreciate your business and thank you for choosing the SpringHill Suites Greensboro Airport!We hope to welcome you again soon.

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Pleased
Stayed 2 nights in Apr 2024
Response from Dashanne Mathis on 29 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Nichelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came down for college tours and the staff and property surpassed my expectations.
Stayed 6 nights in Apr 2024
Response from Dashanne Mathis on 27 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and helpful.
Stayed 2 nights in Mar 2024
Response from Dashanne Mathis on 8 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Sophia

Travelled with family and small children
Liked: Amenities
Came into the pack and play set up for my little one and an incredibly helpful staff!
Stayed 1 night in Mar 2024
Response from Dashanne Mathis on 29 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jason

Travelled with family and small children
Had an excellent stay and experience! Everything was awesome from check-in to check out. Nice property, excellent breakfast, room was better than expected and staff was friendly and helpful!
Stayed 1 night in Mar 2024
Response from Dashanne Mathis on 7 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about Your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Terry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are great, spacious rooms and bathrooms, and comfortable beds. The only downside is that the free breakfast is very minimal.
Stayed 1 night in Mar 2024
Response from Dashanne Mathis on 7 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about Your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Latasha

Nice everyone was
Stayed 2 nights in Mar 2024
Response from Dashanne Mathis on 7 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about Your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Samuel

Stayed 2 nights in Feb 2024
Response from Dashanne Mathis on 29 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really nice and clean. The staff was also very professional and attentive. Our suite was very clean and modern as well.
Stayed 1 night in Feb 2024
Response from Dashanne Mathis on 25 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Leslie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this hotel very much. The room was very nice and clean. It had a good breakfast and good variety. The only draw back was the pool was closed at the time
Stayed 1 night in Feb 2024
Response from Dashanne Mathis on 20 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Sebastian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is nice. But unfortunately the man at the front desk was not polite… rather offensive… I would suggest some training on how to be a proper receptionist.
Stayed 1 night in Feb 2024
Response from Dashanne Mathis on 19 Feb 2024
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with our leadership team. We will work to improve our experience.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very quiet
Stayed 2 nights in Feb 2024
Response from Dashanne Mathis on 15 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

mor

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient stay
Stayed 1 night in Feb 2024
Response from Dashanne Mathis on 11 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Springhill Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dashanne Mathis on 1 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

LaTonya

Stayed 1 night in Jan 2024
Response from Dashanne Mathis on 1 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Leilani

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Dashanne Mathis on 1 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Leilani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Dashanne Mathis on 1 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Leilani

Stayed 1 night in Jan 2024
Response from Dashanne Mathis on 26 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Daisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and everything was up to date.
Stayed 1 night in Jan 2024
Response from Dashanne Mathis on 26 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Leilani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dashanne Mathis on 26 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Dashanne Mathis on 17 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

HARNETHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Dashanne Mathis on 17 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dashanne Mathis on 17 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Amanda

Stayed 1 night in Jan 2024
Response from Dashanne Mathis on 4 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dashanne Mathis on 1 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jennifer

Response from Dashanne Mathis on 5 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back soon
Stayed 1 night in Dec 2023
Response from Dashanne Mathis on 18 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with or Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Tanya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Amazing stay, beautiful rooms with ample space, comfortable beds and plenty of mirrors and seating. Only downside was housekeeping knocking on door before 10 and then again at 11 to check on when we were leaving. Felt a little rushed.
Stayed 1 night in Dec 2023
Response from Dashanne Mathis on 11 Dec 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with our leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excellent

Anthony, NEW YORK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in was great, i had to oppurtunity to have breakfast which was great with lots of selections used the pool which my son loved
Stayed 2 nights in Nov 2023
Response from Dashanne Mathis on 4 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, facilities are decent/good, suites are good size, bathrooms are nice. I’d stay here again!
Stayed 2 nights in Nov 2023
Response from Dashanne Mathis on 29 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Sandra k

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property - employees were great!!
Stayed 1 night in Nov 2023
Response from Dashanne Mathis on 29 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great and the rooms were great! Staff was very nice and helpful.
Stayed 4 nights in Nov 2023
Response from Dashanne Mathis on 29 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Will be staying here in the future.
Stayed 1 night in Nov 2023
Response from Dashanne Mathis on 29 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr.& Mrs R.J.K.
It was very comfortably as usual. We have been back before & enjoyed our stay. The only thing is, you could use a little more lighting. Elderly folks like us, had a little trouble seeing. We would rate our experience @ 5 stars.
Stayed 3 nights in Nov 2023
Response from Dashanne Mathis on 29 Nov 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with our leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Will book this stay again!
Stayed 2 nights in Nov 2023
Response from Dashanne Mathis on 21 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Dashanne Mathis on 21 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Michele

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
“Fresh” smell in lobby HORRIBLE!!
They pump so much floral scent into their air conditioner it is over bearing. By the time we finished checking in it was in my throat, my nose, and I could taste it. Even worse in the morning coming off the elevator when it overpowered the smell of fresh made breakfast. NOT NEEDED!! Take it out. Any sensitivity to smell or allergies do not stay here.
Stayed 1 night in Nov 2023
Response from Dashanne Mathis on 20 Nov 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with our leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the front desk staff to house keeping everyone was accommodating!!! The Hotel was clean, would definitely stay there again!!!!
Stayed 3 nights in Nov 2023
Response from Dashanne Mathis on 20 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Luis

Stayed 1 night in Nov 2023
Response from Dashanne Mathis on 16 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room nice and clean very comfortable beds!! Will book here again.
Stayed 1 night in Nov 2023
Response from Dashanne Mathis on 8 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Michael

Stayed 3 nights in Oct 2023
Response from Dashanne Mathis on 5 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dashanne MathisAssistant General ManagerSpringhill Suites Greensboro Airportdashanne.mathis@brandthg.com3368844900

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Dashanne Mathis on 29 Oct 2023
Dear Bryan,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dashanne MathisAssistant General ManagerSpringhill Suites Greensboro Airportdashanne.mathis@brandthg.com3368844900

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Dashanne Mathis on 5 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room. Easy check in and out
Stayed 1 night in Oct 2023
Response from Dashanne Mathis on 5 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Teri

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
We booked this room because the hotel was near the airport and we had an early flight on a Sunday morning. I called twice to verify that the hotel had shuttle service to the airport and that we could leave our car parked there for the 10 days that we would be gone. I talked to the same young lady (Bailey) both times. Both times I asked specifically about the shuttle service and was told that they did. But when we got there to check in we were told that their shuttle only ran M-F from 9-5! We ended up having to drive ourselves over to the airport the next morning and had to pay an add'l $100 for parking in addition to the $188 we had to pay for the room. Even though I booked the room thru Expedia, I feel we should be compensated for the expense of the extra $100 for parking at the airport since we were misinformed about the shuttle.
Stayed 1 night in Sep 2023
Response from Managment on 20 Oct 2023
Teri, Thank you for your recent stay and review. The front desk agent is correct as we do have shuttle service and it is on our website and the expedia website for hours and operations. Shuttle service needs to be booked in advance but does run Monday- Friday 9 am til 5 pm . We apologies if this caused any inconviences we do inform our guests that if you need a ride past those hours Lyft is the best option in our area. It cost on average 15. Again thank you for staying with us and again all hotel information is on the website for future reference.

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was ideal in and looked good as well as true to the pictures displayed. From the hotel to the rooms.
Stayed 3 nights in Oct 2023
Response from General Manager on 20 Oct 2023
Isreal, Thank you so much for taking the time to review your recent stay with us. We are delighted to hear that everything online was described exactly as stated. We hope to see you in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Review
Nice, clean hotel but does not allow pets.
Stayed 1 night in Sep 2023
Response from Dashanne Mathis on 5 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Springhill team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.