皮茨伯勒格罗夫公园附近酒店

“Good”

“Can do better in the cafeteria for the price I pay for my rooms ”

“Aloft in Chapel Hill Saved Our Trip!! We actually had booked at a different hotel for our short visit to Chapel Hill and it was gross, smelled terrible, and was a little scary just to be honest. So we quickly checked right back out and found ALOFT - Thank Goodness!!! From the second I walked in the lobby door I felt at home and welcomed! Staff is friendly, helpful and just plain fantastic with my every question and request. The entire hotel had the most wonderful clean fragrance. The room……

“Thanks for making my visit pleasant”

“One night only, but property was excellent. ”

“前台冷淡，入住時發現，浴室裡沐浴乳架整個掉落在浴缸裡，塑膠碎片四處飛濺，打電話告知櫃檯時，工作人員語氣冷漠，並提前掛我電話，令人非常無語。隔天下大雨，窗台邊踏腳板滲進雨水，地毯潮濕一片，一樣打電話告知櫃檯希望能送幾條毛巾給我們，讓地毯的水份暫時吸收，阻止繼續蔓延，口頭答應後當晚也沒有送來毛巾，幸好雨勢轉小，沒有釀成更嚴重的危機。住宿當中，房務整理後當天，發現床上的耳機不見，一樣打電話告訴前台，麻煩幫忙問一下房務是否有看到耳機，電話中答覆會再詢問並回電，直到退房也沒有任何消息。最後退房時，櫃檯人員一邊嚼著口香糖，一邊工作，完全不符合星級飯店的門面印象。 雖然飯店很美，房間小但是舒適，但是這樣的服務態度，令人失望，如果不講求溫暖溫度，尚可入住體驗周邊樹林湖泊的美好，但若有問題需要請飯店幫忙，則自求多福。 未來不會再入住喜來登系列飯店，以上為個人經驗分享，希望只是特例，運氣不好的我恰巧碰到。 ”

“I had an outstanding stay at the Hyatt Place Southpoint in Durham, NC! The hotel was clean, comfortable, and very welcoming from the moment I arrived. The staff ; Ava and Noel were very friendly and professional, always ready to help with anything needed. The rooms were spacious, well-kept, and provided a relaxing environment after a long day. The location is excellent—very convenient to shopping, dining, and the Southpoint area, which made getting around easy and enjoyable. My only small……

“The hotel is very quiet,it has a small kitchen, and a big fridge.”

“Twin queen beds with no outside bedside tables. Very few electrical outlets and are loose so plugs fall out. No microwave or safe. Breakfast staff very helpful. Corridors dingy.”

“Yes”

“Nice employee and good position for local traffic”

“Good”

“👍it is so clean，very nice ”

“Staff was very friendly. I wish I could post pictures. The rooms definitely need updating and better cleaning. There were dead bugs in all of the areas between the walls and the furniture. I mean at least a hundred or more. Nothing like bed bugs, but still disrupting. Along with the dead bugs, tons of cobwebs. The room had a funky odor. When I looked under the bed there was empty Gatorade bottles and someone’s sock obviously from a previous stay. Will not stay here again because of these……

“I should have known better than to even check in when we read the sign in the parking area that said “not responsible for damage to vehicles” - but after a long day of travel we really just wanted to crash. Immediately upon entry to the lobby I noticed a distinct, icky smell - probably a mixture of smoke and I don’t even know what. The interior of the lobby was a little dingy and dated. Still, I continued on through check in even though the “computer was slow”and EVEN after being advised of a……