Located in Tianhe neighborhood, Private-Enjoyed Home Apartment Hotel of R&F Wales Apartment is connected to a shopping center. Beijing Road Pedestrian Street and Shangxiajiu Pedestrian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Paradise and Chimelong Water Park. Looking to enjoy an event or a game while in town? See what's happening at Canton Fair Complex or Tianhe Stadium.
Staff attitube was very poor, they were unable to check my booking, even I can provided ref number. They were going to refuse my check in and requested me to call hotel.com, it was radiculous and unacceptable. The staffs are inexperienced and have no ability to handle all normal counter work.
The location of the hotel is quite remote. It takes 20 mins to walk from the Metro. The room and toilet is very dirty and even stain. The ventaliaton is poor. I would not recommend my friend to stay there.
J
2/10 糟糕
真实旅客
2013年01月2日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The location of the service apartment is remote. It takes 25 mins walk from the Metro. The room is dirty, the towel is not clean, the toilet is stain. I would not recommend my fiends to stay there.
真实旅客
10/10 超赞
David
2018年11月30日
满意:客房舒适度,员工和服务
Litte Gem in the hustle of Tianhe.
Bit warn but friendly staff, great location and good price make this a winner for me. If your looking for 5 star luxury look elsewhere but if you want comfy stay, with washing machine, good internet, clean sheets and great shower this place is worth a look.
David
2018 年 11 月入住 4 晚
2/10 糟糕
Gabriel
2016年10月19日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awrful hotel worst service !
Terrible experience ! i arrived and the counter rejected me ! They did not accept the reservation ! Theyhad no comand of english ! i thought I was on the wrong hotel ! i tried to follow the location of the map and was in the middle of no where ! I catched a taxi again and took me to the same address ! They kept telling me that was not There ! The I called Hotels.com ! They called some body thst spoke english ! Already 2 hours later ! Event with the call from the company service was awrful !
I was in the middle of no where because this hotel toldme that was not with them !
Once I got to the room the placed had bothing to do with the pictures ! Room not clean and old, shower discusting !
Worst experience I ever had with Hotels !
Gabriel
2/10 糟糕
真实旅客
2014年02月6日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not good at all.
Walls are dirty, the bathroom has a constant smell of sewerage, the beds are hard, doors are broken, not a very good area. The photos are a lot better than the reality. Not good at all.
Aircon not working at all and lights not working well.
Toilet smells.
Mouldy walls.
Unfriendly staff.
Hard to find the apartment's reception counter.
Terrible experience.