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关于诺盟酒店公寓（北京路捷登都会店）的点评

3.5 out of 5
诺盟酒店公寓（北京路捷登都会店）
中山五路 70 号, 中国广州市越秀区, 广州市, 广东省

点评

8.0

很好

10 分 - 超赞。12 条好评，共有 37 条点评" "
8 分 - 还可以。15 条好评，共有 37 条点评" "
6 分 - 一般。6 条好评，共有 37 条点评" "
4 分 - 很差。4 条好评，共有 37 条点评" "
2 分 - 糟糕。0 条好评，共有 37 条点评" "

7.2/10

清洁度

8.0/10

员工和服务

8.8/10

服务设施

8.0/10

住宿条件和设施

8.0/10

环保

点评

6/10 一般

CHI PO

2023 年 4 月入住 1 晚
LEE 于 2023年06月2日 的回复
Thank you for your thoughtful feedback. We always believe that hard work can do a good job and pursue the ultimate service. We are willing to share the joy of growth with you on the way, bringing you more surprises and emotions. Welcome to come home and take a look often!

10/10 超赞

Pui La

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
我覺得非常好，無論食和購物都很好很就腳，總括來講是好好，下次一定會再入住。
2019 年 3 月入住 1 晚
LEE 于 2023年07月23日 的回复
Welcome to our next visit

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 19 晚

4/10 很差

Ivan，Hong Kong

满意：客房舒适度
不满意：住宿条件和设施，清洁度
好近地鐵站，E出口上面， 格離房裝修 ，夜晚8，9點仲係度轉牆 超多小強，一共打死左十幾隻 ，不會再入住
2018 年 5 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
水壓不太穩定，熱水會忽冷忽熱。
前台 于 2018年05月4日 的回复
Thank you so kind comments, wish you a happy stay oh ◕ ‿ -. We will also continue to work hard to better side of the next arrival dalai, waiting for yo

8/10 还可以

chin pang

满意：员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

menghsuan

满意：员工和服务、住宿条件和设施、客房舒适度
飯店保險箱沒電無法使用 第二次住了，地板依舊很多灰塵
尊敬的宾客，您好！感谢您选择并入住诺盟国际公寓（广州北京路捷登都会店）。非常感谢您的支持，同时我们深感遗憾由于客房卫生工作及设备设施的欠缺影响您这次的入住体验！我们会继续努力改进以为您提供更优质的服务，再次感谢您的反馈与满分好评，期待您的再次入住。祝您生活愉快！ 诺盟酒店公寓集团

10/10 超赞

Judy

满意：清洁度、住宿条件和设施、客房舒适度
Dear Judy,thanks a lot for grading us on Hotels.com. We hope you had a great time here in Guangzhou.Look forward to welcoming you back soon.Best regards, Nomo Apartments

8/10 还可以

menghsuan

满意：员工和服务、住宿条件和设施、客房舒适度
不满意：清洁度
Dear menghsuan,thank you so much for grading us on Hotels.com.Hope you enjoyed your stay with us.And we look forward to serving you again.Best regards, Nomo Apartments

8/10 还可以

Wai yee

满意：客房舒适度，员工和服务
缺點： 1.像評語所說大廈仍在裝橫，早上7-8點就會有聲音，易被嘈醒的人要考慮，我想裝修應該會持續一段時間！ 2. 入口是難找，但去之前已看過評語怎走，所以一找就找到！而且check in是16樓 3.早上出門時貌似只有一個lift是運作，等超久，然後給我發現後樓梯有貨lift也可以下去，快很多！ 優點： 1.設計是不錯，喜歡明亮的感覺，有家的感覺！而且洗衣機連洗衣粉也有，只住一晚沒有享用。 2.位置是不錯，公園前站也是轉乘站，所以方便！走路大概10分鐘就到北京路，樓下有一個大商場（沒有認真逛逛），再後面一條街都有早餐吃（但沒有好好吃），也有滿記甜品 3.這一棟大廈我看到3間不同公寓酒店，我朋友又住了同一棟大廈其他公寓房型，她表示還是我們住的感覺整潔和明亮多點 4 我們臨時加人，所以轉兩張大床房型，也加了少少錢，便快速解決了！ 5.廁所有暖氣，怕冷的人可使用，但不開也很暖的說！廁所設計我都喜歡！
General Manager 于 2017年03月3日 的回复
这栋大楼有部分楼层在装修，实在抱歉影响到您的休息，相信未来会给大家带来更好的入住体验。 大楼楼层比较多，电梯需要较久的时间，实在不好意思。 非常感谢亲的支持与喜爱，我们会再接再厉做得更好的！

10/10 超赞

??

满意：清洁度、服务设施、住宿条件和设施
非常棒！！！
2024 年 3 月入住 1 晚
LEE 于 2024年03月17日 的回复
感谢您的的点评，而且还这么认可我们的服务小诺全休家人力求为每位宾客提供最为贴心细致的服务，为每位宾客带来超值的体验。诺盟公寓是一个富有年轻活力的酒店式公寓，以奢华商务的风格、温馨体贴的服务向宾客展示公寓的独特魅力。您鼓励是对我们最大的支持和鼓励，我们会用心服务好每一位家人，期待与您的下次相遇！

8/10 还可以

John，Ewa Beach

与配偶出行
满意：服务设施，清洁度
The property was difficult find. The taxi drivers on numerous times did not know where the A- mall was. The check in was the worst experience ever in my 40 years of traveling the globe. The lobby is shared by 7 different apt rental companies and not marked clearly. Upon entering the lobby, I went to the first counter, an indifferent clerk after scrutinizing my Expedia receipt said not here. The second counter said not here. I went to the front security counter to ask and the indifferent guard ask for my passport and to register before I can enter. After 10 minutes of paperwork registering, he said not here. I went outside wandering around a bit and saw a sign Nomo apts pointing to the lobby where everyone said not here. I went back inside the lobby past the security, past the front counters and found a small counter tucked in a back corner of the lobby that was marked Nomo apts. Holy Moly I found it. After another 30 minutes of meticulous paperwork and scrutiny of my passport, I was given my room that was already paid for on Expedia. The level of indifference of the people working the lobby was amazing. They could of easily directed me to the proper place with two additional words, like the Nomo apt counter is over there. FYI I speak Cantonese and English. The apts are moderately sized, semi clean with a small kitchen and washing machine. Maid service was good and I can rate the apts as livable for a short time away from home.
2024 年 2 月入住 6 晚
LEE 于 2024年02月16日 的回复
Dear guest, thank you for your feedback on the hotel! We deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform the relevant departments to improve service quality. If you come here again next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

8/10 还可以

真实旅客

与家人出行
满意：客房舒适度
Recommended
Needs attention to housekeeping Room mirror needs changing Consider changing to a larger tv Long wait for lifts Given 2 door cards but only one for lift usage. Why? As a whole, not too bad!
2019 年 11 月入住 4 晚
LEE 于 2023年07月23日 的回复
I'm very sorry, this is a restriction imposed by the local public security bureau on crowded places.

8/10 还可以

PIMRAT

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 10 月入住 7 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel is conveniently located at GongYuanQian, Exit E within A Mall. Walkable distance of 5-10 minutes to Beijing Lu. very spacious hotel, and when I arrived it was Valentine's day the hotel placed roses on the bed with cards written. Very thoughtful of them.
2019 年 2 月入住 3 晚

8/10 还可以

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度
Highly Recommended!
Location good with mrt station below n Beijing Road about 5 mins walk away. Apartment is spacious with 2 Queen-sized beds n a sofa n offer daily cleaning of the unit. Washing machine, kitchenette available. My only complaint is the toilet n bathroom.. need a big cleanup to remove the moulds!!
2018 年 11 月入住 3 晚

10/10 超赞

Nanthiya

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location
Good location, very near Beijing Lu and subway is just under the hotel.
2018 年 11 月入住 3 晚

6/10 一般

BENJAMIN

不满意：员工和服务
Average hotel
Apartment has no phone to call reception. Have to take lift to lobby when my door card not working and one more trip when my WiFi not working. Worst is the lift was very slow and packed with so many units by different management. Water power was not strong. Your Website put king bed but was a queen bed. Pros are with washing machine and microwave. 10’mins walk to Beijing road
2018 年 11 月入住 1 晚

8/10 还可以

Jack，Sg

满意：清洁度、员工和服务、客房舒适度
Repeat stay
Cleanliness still OK. Condition for furnishings of room getting bad.
2018 年 9 月入住 4 晚

8/10 还可以

Yu，Singapore

Good location very clean and also good services.My second time to stay in this hotel.
2018 年 8 月入住 5 晚
receptionist 于 2018年09月6日 的回复
Dear guests, Thank you for your support as always. Thank you

8/10 还可以

Yu Ting

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Prime location
The apartment is situated in a prime location. The metro is accessible from the basement of the apartment. It is an interchange station that enables visitors to easily commute to wholesale shopping centres. Also, it is within 5 minutes walk to famous shopping areas such as Beijing Road. There is also an abundance of food options around the area and within the apartment building (1st to 5th floor) itself. The apartment is clean and modern and the security is commendable. One can only access the level that he/she is staying with his/her room card. The hotel staff kindly allowed us for a late checkout as we were catching a late flight. Overall the stay at Nomo was enjoyable.
2018 年 6 月入住 5 晚

10/10 超赞

Patitta，BKK, Thailand

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel was very convenient, in the CBD with basement metro access and a department store. Room was nice and very comfortable.
2018 年 4 月入住 3 晚
前台 于 2018年05月4日 的回复
Thank you for staying in our hotel. Thank you very much for your feedback!

6/10 一般

SO YOUNG

满意：员工和服务
不满意：客房舒适度，清洁度
전반적으로 다 괜찮은데 방음이 너무 안돼서 굉장히 시끄러워요
2018 年 3 月入住 3 晚
前台 于 2018年05月4日 的回复
Thank you so kind comments, wish you a happy stay oh ◕ ‿ -. We will also continue to work hard to better side of the next arrival dalai, waiting for yo

10/10 超赞

Cavan

满意：清洁度、住宿条件和设施、客房舒适度
not bad.can be improved (with breakfast)
all good except for the toilet door which was transparent.. basically ideal for couples but not friends
2018 年 1 月入住 4 晚
前台 于 2018年01月25日 的回复
尊敬的客人您好，您能住得舒心我们感到非常地欣慰，诺盟国际公寓致力于给客人带来更好的服务和体验，我们也将不断寻求创新和突破，期待您的下次光临

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Nice hotel with room for improvement
Excellent location. Within a few minutes walk to metro station (GuangYuanQian). Room is spacious and clean. Nevertheless, there are gaps which the hotel need to fix: No phone in hotel rooms. Imagine the trouble hotel guests whenever they need to contact hotel staff Lifts are slow. It seems like there are always people waiting for lifts and we need to wait for up to 10minutes before a lift is available for boarding. There is a lift which allows anyone to use, without the need to scan using the hotel room key. This certainly poses a security concern to all hotel guests.
2017 年 12 月入住 3 晚
前台 于 2018年01月23日 的回复
尊敬的宾客您好！非常感谢您选择入住我们诺盟酒店并分享您的入住感受！感谢您的宝贵意见，您所提出的问题我们已向相关部门反映，我们将会向管理处反映，谢谢您。

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel with good location
Nice hotel with good location. Friendly staff. Shopping centers and food nearby
2017 年 11 月入住 5 晚
null 于 2017年12月1日 的回复
Thanks for choosing Nomo as your accommodation during your trip in Guangzhou,dear ! We're glad you had a great time here.And we really appreciate your good words on our location and staff as well.Look forward to welcoming you back soon.Safe trip ~

10/10 超赞

Han

满意：员工和服务、住宿条件和设施、客房舒适度
Good Hotel to Stay
1. Hotel location close to near by shopping,restaurant and subway. 2. service is good but the housekeeping cleaning not satisfy as there is marking left on the bathroom bench not wipe off. I notice different day with different cleanliness. maybe it different cleaner do the housekeeping. 3. Condition of the hotel 8 out of 10. 4. The lift is sharing with other hotel operation which need to wait and sharing with other hotel guest. That fine to me. 5. Would come back to this hotel as it near to shopping center,subway and restaurant. 6. free wifi in the room.
2017 年 11 月入住 7 晚
Thank you so much for posting such specific information about our property on the website ! And it's always our pleasure to know that you enjoyed staying with us. As you know,we're right located at Gongyuanqian metro,Line 2. There are malls ,restaurants and attractions around. Pretty easy for you to travel around this city. Please accept our sincere apology for some of our staff not doing a great job on room cleanliness! We'll take your feedback seriously and keep working hard to make an improvement on that. Thanks again for choosing Nomo Apartments,Han. We look forward to your next visit.Have a nice trip home,and, take care!

10/10 超赞

ohhee

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
출장으로 이용. 지하철역도 가깝고, 깨끗함.
2017 年 10 月入住 3 晚
감사합니다

4/10 很差

Henrique

满意：客房舒适度
不满意：员工和服务，清洁度
Precisa melhorar
Apartamento muito bom porém ainda não terminado em suas obras! Limpeza muito ruim!
2017 年 7 月入住 6 晚
Dear guest, Thank you so much for staying at Nomo International Apartment and we appreciate your time to post your feedback here. Your feedback is essential for us to improve. Your comments are well received and we have shared your feedback with our relevant team respectively. Please be assured that we will continue to improve our daily operations to ensure that our guests will experience the services that they have come to expect of Nomo International Apartment . We hope every effort from us will help you restore your sense of well-being and get you back to your best self. Be well, Nomo Hotel Management Team.

6/10 一般

真实旅客

Very convenient and next to subway.
The apartment is within walking distance to Beijing pedestrian street and other shopping malls in the vicinity.
2017 年 5 月入住 4 晚
Kris from Sales Department 于 2017年07月31日 的回复
Dear guest,thank you for taking to write this review!Glad you found our apartment is in good location.As you said,the apartment is pretty close to Beijing pedestrian street,both convenient for business and traveling.Thank you for your feedback,and we look forward to welcoming you back soon.Best regards!

4/10 很差

Kevin

不满意：员工和服务
Kevin Walkabout
Hard to honestly rate property, Hotel still under construction, Staff not yet trained, I hope they finally find my booking! Rooms not yet fully fitted out Apartment with cooking facilities, No utensils, Clothes washer, but no drier, and no hanging area! I needed to go to grocery store to buy a drinking glass, And by then I needed a drink. I think in time this will be a great hotel,
Dear Kevin Thank you for choosing us as your place for your journey ！We feel very honored。yes，I'm so sorry Because the building is still new, some places need to be decorated。But it will be finished! Employees need training just like you say because they are new employees, so they will step up training and make them a good reception。On the other hand, our kitchenware is not available without rooms, it is necessary to go to the front desk to register for free rental。Thank you very much for your evaluation, we will work hard to improve,I’M also belive in time we will be a great hotel. Best wishes ! NOMO