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关于广州珠光星御国际公寓（新城御景店）的点评

3.5 out of 5
广州珠光星御国际公寓（新城御景店）
花城大道 770 号, 珠江新城, 广州市

点评

8.4

很好

10 分 - 超赞。26 条好评，共有 49 条点评" "
8 分 - 还可以。12 条好评，共有 49 条点评" "
6 分 - 一般。6 条好评，共有 49 条点评" "
4 分 - 很差。4 条好评，共有 49 条点评" "
2 分 - 糟糕。1 条好评，共有 49 条点评" "

8.8/10

清洁度

8.0/10

员工和服务

7.6/10

服务设施

8.6/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

T P A

满意：客房舒适度，清洁度
2023 年 12 月入住 2 晚
sky wong 于 2024年05月8日 的回复
Dear guest, thank you for staying with us during your trip.Welcome to come again.

6/10 一般

真实旅客

2019 年 12 月入住 2 晚

4/10 很差

Yan

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
半年前入住的時候很滿意的， 現在 房間 欠整潔， 有蟑螂有塵埃， 我住得不舒服， 感覺質素下降， 性價比低。
2019 年 12 月入住 1 晚

10/10 超赞

Kam Lun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 5 晚
royal stars apartment 于 2019年07月25日 的回复
Dear guest, thank you for staying in our apartment during your trip. Welcome to come again. Best wishes.

4/10 很差

真实旅客

2019 年 4 月入住 4 晚
royal stars apartment 于 2019年05月26日 的回复
尊敬的宾客：感谢您入住珠光星御国际公寓。期待您的再次光临。祝您生活愉快。

10/10 超赞

Che Hong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 2 晚
royal stars apartment 于 2019年06月13日 的回复
尊敬的宾客：感谢您入住珠光星御国际公寓并给予满分好评。期待您的再次光临。祝您生活愉快。

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
經濟實惠，交通方便
公寓位於潭村地鐵站附近，交通方便，入住體驗良好，高層3房複式單位，空間感好，視野開闊，可以看得到珠江，唯美中不足是洗手間只有一個，三人需要搶洗手間。
2019 年 4 月入住 3 晚
royal stars apartment 于 2019年06月13日 的回复
尊敬的宾客：感谢您入住珠光星御国际公寓并作出点评。本公寓所有房间均为复式结构，卧室、客厅、厨房、浴室，一应俱全。期待您的再次光临。祝您生活愉快。

6/10 一般

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度
不满意：清洁度
清潔有待改善，客廳桌子沒抹，室內有小蒼蠅，隔音差，樓下保安態度差，除了以上的，其他OK。
2019 年 4 月入住 1 晚
royal stars apartment 于 2019年05月6日 的回复
尊敬的客人，感谢您入住珠光星御国际公寓并作出点评。酒店全体员工将会更加努力，争取做得更好。期待您的再次光临，见证我们的成长。祝您生活愉快。

8/10 还可以

Mei fun shirley

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 2 晚
royal stars apartment 于 2019年06月13日 的回复
尊敬的宾客：感谢您入住珠光星御国际公寓并作出点评。期待您的再次光临。祝您生活愉快。

8/10 还可以

真实旅客

与家人出行
满意：住宿条件和设施
有電爐冇煲，失敗！到前堂問服務生攞煲都不願意處理，後來投訴就比了一個十分不清清潔的煲，用完後還要客人清潔乾淨，不然就要付¥50清潔費，對此本人十分不滿意！
2019 年 2 月入住 2 晚
royal stars apartment 于 2019年05月6日 的回复
尊敬的客人，感谢您入住珠光星御国际公寓并提出宝贵的意见，针对阁下的入住感受，我们将会作出可行的调整。期待您的再次光临。祝您生活愉快。

10/10 超赞

真实旅客

满意：住宿条件和设施，清洁度
乾淨。。。但check in 人員態度有點惡劣。。。。。。。。。。。。。。。。。。。。。。。。。。。
2019 年 1 月入住 1 晚
royal stars apartment 于 2019年05月6日 的回复
尊敬的客人：您好。感谢您入住珠光星御国际公寓（新城御景店），非常抱歉未能给您带来尽善尽美的住宿体验，我们将继续加强员工的服务意识培训，期待您的再次光临，见证我们的越来越好。祝您生活愉快。

10/10 超赞

真实旅客

2019 年 1 月入住 1 晚
royal stars apartment 于 2019年05月6日 的回复
Dear guest, thank you for staying our Royal Stars Apartment during you trip. Welcome to come again.Best wishes.

10/10 超赞

ZI LAN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good experience
2018 年 10 月入住 2 晚
Nancy 于 2018年12月18日 的回复
Dear guest: thank you very much for staying in Royal Star Apartment. It is our pleasure to receive your recognition. We sincerely look forward to your coming again.

10/10 超赞

真实旅客

quite good, staff was polite, spacious room,
2018 年 11 月入住 1 晚
Nancy 于 2018年12月2日 的回复
Dear guest: thank you very much for staying in Royal Star Apartment. It is our pleasure to receive your recognition. We sincerely look forward to your coming again.

8/10 还可以

Desmond

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Overall, it’s really good for the price we paid. Daily cleaning is done well. Sofa is abit old and dirty so maybe time to choose.
2024 年 4 月入住 5 晚
sky wong 于 2024年05月8日 的回复
Dear guest, thank you for staying with us during your trip.We will try hard to do better. Welcome to come again.

10/10 超赞

Zolboobaatar

满意：住宿条件和设施，清洁度
2024 年 4 月入住 16 晚
sky wong 于 2024年05月7日 的回复
Dear guest, we are so happy that you have a good trip in our apartment. Welcome to come again.

10/10 超赞

YONG SEOK

商务旅客
满意：客房舒适度，清洁度
괜찮은 숙소
괜찮은 숙소에요 복층구조로 편안하게 자기좋고 1인실로 쓰기에 너무 좋았어요. 세탁기, 건조기가 내부에 비치되어있어서 출장 다니면서 빨래까지 한적은 이번이 처음이네요. 좋음!
2023 年 10 月入住 2 晚
sky 于 2023年11月9日 的回复
Thank you for staying with us during your trip.See you next time.

10/10 超赞

Timur

商务旅客
满意：客房舒适度，清洁度
Mükemmel bir konaklama. Bir tesis bu kadar mı kusursuz olur. Her şey güzeldi. Personele özellikle teşekkür ediyorum.oda manzarası mükemmeldi.
2023 年 10 月入住 6 晚
sky 于 2023年11月7日 的回复
Dear guest, thank you for staying with us during canton fair. Welcome to come again.

8/10 还可以

真实旅客

满意：清洁度
値段も安く部屋も大きくて大変満足だった。 立地もとても良い。 欠点は時間が経つとシャワーのお湯が出なくなる点。 もう一点は場所が分かりづらい。 ホテルの中国語名を記載するべきである。
2020 年 1 月入住 2 晚

6/10 一般

tokie，日本

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
部屋は広く、ベットの寝心地もよかった、スタッフも親切で、近くファミリマートもあってとても便利です。5泊利用しました。ほぼ満足です。ただし、ソファーとテーブルは汚い( ﾉД`)ｼｸｼｸ…ソファーは喫煙室なので多少しょうがないところがあると思います。テーブルはベタベタして、、、掃除してないと思います。
2020 年 1 月入住 2 晚

10/10 超赞

真实旅客

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
가성비가 좋은 숙박시설 이였습니다, 장기투숙 할경우 더 좋을것 같습니다, 0000000000000000000000000 ㅇㅇㅇㅇㅇㅇㅇㅇㅇㅇㅇㅇㅇㅇㅇㅇ Oooooooooooooooooooooooo It's ok
2019 年 12 月入住 3 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good apartment in very good condition and very well located.
2019 年 12 月入住 2 晚
sky wong 于 2024年05月8日 的回复
Dear guest, thank you for staying with us during your trip.Welcome to come again.

10/10 超赞

真实旅客

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Das Apartment ist sehr schön eingerichtet und ist sehr sauber. Einzig fehlen die Grundausstattung fürs gelegentliches, einfaches Kochen.
2019 年 11 月入住 10 晚
sky wong 于 2024年05月8日 的回复
Dear guest, thank you for staying with us during your trip.We will try hard to do better. Welcome to come again.

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
nice room good view on canton fair easy to get to fair with there free shuttle bus
2019 年 10 月入住 7 晚
sky wong 于 2024年05月8日 的回复
Dear guest, thank you for staying with us during your trip.We will try hard to do better. Welcome to come again.

10/10 超赞

Eddy

商务旅客
满意：客房舒适度，清洁度
Bien mais...
En général cet hôtel est plutôt très bien. La salle de bain est vieillissante et mériterait un bon rafraîchissement. Par contre le restaurant et petit déjeuner est très limité, le choix des plats est faible et l’offre porte surtout sur des mets asiatiques, pas de déjeuner occidental
2019 年 10 月入住 3 晚
sky wong 于 2024年05月8日 的回复
Dear guest,thank you for staying with us during your trip.See you next time.

10/10 超赞

Zulfi，Toronto

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff, good breakfast, and clean apartments. Located near Metro and has shuttle to Canton fair. Made our stay help easy.
2019 年 10 月入住 6 晚
sky wong 于 2024年05月8日 的回复
Dear guest, thank you for your support. Welcome to come again.

8/10 还可以

Louis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 3 晚
sky wong 于 2024年05月8日 的回复
Dear guest, thank you for staying with us during your trip. Welcome to come again.

6/10 一般

Ray

满意：清洁度、住宿条件和设施、客房舒适度
Royal Star apartments not self catering
Apartment good condition but offers kitchen as a feature for self catering but no kitchen utensils or crockery so could not use this facility. Comfort level not too bad usual super hard beds which is the norm for most apartments. Cleaning was average staff were ok as far as customer service goes.
2019 年 6 月入住 10 晚
royal stars apartment 于 2019年07月25日 的回复
Dear guest, thank you for your suggestion. We could provide kitchen utensils now. Welcome to come again.Bestwishes.

10/10 超赞

DAEHO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
가서비 갑
최근 출장중 가장 가성비 좋고 편안한 숙박이었습니다.
2019 年 5 月入住 2 晚
royal stars apartment 于 2019年07月26日 的回复
Dear guest, we are very sorry that you fell not very good of our apartment. May I know what is the problem of apartment? We will try our best to do it better. Best wishes.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
너무너무 좋은 로얄 스타 아파트먼트
처음에 별기대 안했습니다만 모든면에서 별5개드립니다. 우산과 싱크대 ,익덕션,세탁기,빨래건조대 아주 세심한부분까지 신경쓴 느낌... 너무께끗하고 안내데스크 직원들도 상냥하고 택배도 잘받아주시고 아무튼 편한하게 잘 머물다 갑니다. 광저우 주강변에위치하여 밤에 산책 또는 조깅하기 너무좋아요~^^ 참고로 1층 일식집있는데 사장님외직원분도 너무 착하고 음식도 맛있었습니다. 강추드립니다.
2019 年 5 月入住 4 晚
royal stars apartment 于 2019年05月28日 的回复
친애하는 손님, 여행 도중 저희 호텔에 투숙 해 주셔서 감사합니다. 우리는 당신이 우리의 서비스 아파트에서 즐거운 시간을 보내 게되어서 매우 기쁩니다. 다시 오신 것을 환영합니다.

6/10 一般

Ziya Aykut

满意：住宿条件和设施，清洁度
Eh Feeling
Otherwise a nice property made us feel eh, simply because a) FD staff was very unengaging, b) the loft's upper decks had very low ceiling, c) we had 3 towel sets though the booking was for four, d) the room's air was filthy owing to possible former smokers, e) the bathroom was small, f) above all, it wasn't the value for that much money we paid, so not recommended highly..
2019 年 5 月入住 1 晚
royal stars apartment 于 2019年05月24日 的回复
Dear guest, thank you for staying in our apartment during your trip. We will try our best to do better. Wish you to come again.Best wishes.

10/10 超赞

sudiono

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 3 晚
royal stars apartment 于 2019年05月6日 的回复
Dear guest, thank you for staying in our hotel apartment during your trip. welcome to come again. Best wishes.

10/10 超赞

Don，Las Vegas, US

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
For $100 a night, 2 story, 2 big screen tv's, full kitchen (you need to ask for pots, pans and silverware), 2 air conditioners, washer/dryer (ask for soap packets), this place is incredible!!
2019 年 4 月入住 4 晚
royal stars apartment 于 2019年05月8日 的回复
Dear guest, thank you for choosing to stay in our hotel apartment, we are very happy that you have a nice stay, welcome to come again.

10/10 超赞

真实旅客

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice apartment. Clean and convenient. The only thing is the location marked in google map is not correct so better call the hotel to confirm the location.
2019 年 4 月入住 2 晚
royal stars apartment 于 2019年05月6日 的回复
Dear guest, thank you for staying in our hotel apartment during your trip and share your feeling with us. We are so sorry about location marked in google map not correct, and we will modify it as soon as possible. Welcome to come again.

10/10 超赞

Seung Yeon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location
Great place for canton exhibition guest. Location is perfect. 10min away by car
2019 年 4 月入住 2 晚
royal stars apartment 于 2019年05月6日 的回复
Dear guest, thank you for staying in our Royal Stars Apartment during canton fair. We also provide free shuttle bus during peirod of canton fair. Welcome to come again.Best wishes.

10/10 超赞

Seung Yeon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay
만족스럽습니다. 앞으로도 전시회때문에 방문하게 된다면 여기서 머무를 생각이있습니다만 조식이 많이 아쉽네요
2019 年 4 月入住 2 晚
royal stars apartment 于 2019年05月24日 的回复
Dear guest, thank you for staying in our hotel during your trip. Welcome to come again.Best wishes.

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The workers are so friendly, I love how the rooms are the view is amazing next time I’ll be staying here for sure
2019 年 4 月入住 4 晚
royal stars apartment 于 2019年05月8日 的回复
Dear guest, we are very happy that you have a nice stay with us. Welcome to come again.Best wishes.

8/10 还可以

真实旅客

商务旅客
满意：住宿条件和设施，清洁度
不满意：员工和服务
Good location, good service of the staff, good place to stay when is Canton Fair, near Metro Station
2019 年 4 月入住 3 晚
royal stars apartment 于 2019年05月6日 的回复
Dear guest,thank you for staying in our Royal stars apartment and share your feeling with us. Welcome to come again.Best wishes.

2/10 糟糕

Mik

与家人出行, 商务旅客
不满意：员工和服务、服务设施、住宿条件和设施
Property is advertised as having a fitness center. But that’s a blatant lie as there is no fitness center. Disappointed with Expedia for not fact checking a property listed with their portal. It was all the more disappointing as I selected this room especially for the fitness center facilities which meant I had to be several miles further away from my exhibition location. Properties like this are causing me to loose trust in the Expedia system.
2019 年 3 月入住 4 晚
royal stars apartment 于 2019年05月28日 的回复
Dear guest, we are so sorry that fitness center not open while you stay in our apartment.And we will try our best to make it open soon. Best wishes.

4/10 很差

真实旅客

2019 年 4 月入住 1 晚
royal stars apartment 于 2019年08月1日 的回复
尊敬的宾客：感谢您入住珠光星御国际公寓并作出点评。期待您的再次光临。祝您生活愉快。

8/10 还可以

真实旅客

满意：清洁度、服务设施、住宿条件和设施
2019 年 3 月入住 6 晚
royal stars apartment 于 2019年08月1日 的回复
尊敬的宾客：感谢您入住珠光星御国际公寓并作出点评。期待您的再次光临。祝您生活愉快。

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I have always wanted to try and stay in a loft and I have no regrets. The room is huge and spacious. I will definitely stay over at this place again when I bring my family along. The services are superb as well. I had a flight delayed from Chongqing to Guangzhou and ended up touching down past midnight. I had to cab from airport to this hotel. I was worried that there would be no one at the reception desk so I called the hotel as soon as I landed to ensure that there will be someone at the reception desk after 1:30am. Check-in and check-out was quick and in less than 5 minutes, the process was completed.
2019 年 1 月入住 2 晚
royal stars apartment 于 2019年05月8日 的回复
Dear guest, thank you for staying in our hotel during your trip. All of our room is loft, and we are service apartment, so we have 24 hour front desk. Welcome to come again. Best wishes.

6/10 一般

真实旅客

满意：清洁度
2018 年 11 月入住 3 晚
Nancy 于 2018年11月10日 的回复
Dear guest: thank you very much for staying in Royal Star Apartment. It is our pleasure to receive your recognition. We sincerely look forward to your coming again.

8/10 还可以

Alaleh，Vancouver

满意：清洁度、住宿条件和设施、客房舒适度
I stayed in a really cute loft. It was really nice and clean and quiet.
2018 年 10 月入住 1 晚
Nancy 于 2018年11月6日 的回复
Dear guest: thank you very much for staying in Royal Star Apartment. It is our pleasure to receive your recognition. We sincerely look forward to seeing you again.

8/10 还可以

Felix

满意：清洁度、员工和服务、住宿条件和设施
Canton Fair
2018 年 10 月入住 3 晚
Nancy 于 2018年11月6日 的回复
Dear guest: thank you very much for staying in Royal Star Apartment. It is our pleasure to receive your recognition. We sincerely look forward to your coming again.