Most of them don't speak English, very difficult to communicate with them!
Michael
2023 年 10 月入住 2 晚
8/10 还可以
Catalina
2025 年 7 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Sería muy bueno que especificaran en las diferentes plataformas y página web que la piscina de huéspedes está cerrada entre semana ( es decir que solo la abren fines de semana )
Catalina
2025 年 7 月入住 2 晚
2/10 糟糕
Widnia
与家人及幼儿出行
2025 年 7 月 19 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooms dont have air conditioning, the room was full of mosquitos, they charge for everything in the room
Widnia
2025 年 7 月入住 2 晚
10/10 超赞
Nidia
2025 年 7 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful views
Nidia
2025 年 7 月入住 1 晚
10/10 超赞
Orlando
2025 年 7 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Limpio buena atencion
Orlando
2025 年 6 月入住 3 晚
2/10 糟糕
regilio,Clinton
2025 年 7 月 4 日
不满意:清洁度、服务设施、住宿条件和设施
regilio
2025 年 7 月入住 2 晚
10/10 超赞
Jackelyn
2025 年 6 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Jackelyn
2025 年 6 月入住 1 晚
10/10 超赞
cris,Hampton bays
与家人出行
2025 年 6 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Very friendly and very beatiful view
cris
2025 年 6 月入住 2 晚
10/10 超赞
Maria,Lake Forest
与家人出行
2025 年 6 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a wonderful experience, one of the most nicest, cleanest hotels ever. It was super clean, bed were comfortable and the personal were amazing.
Maria
2025 年 6 月入住 1 晚
8/10 还可以
Jovanna,Lodi
与家人及幼儿出行
2025 年 6 月 12 日
满意:清洁度、服务设施、住宿条件和设施
La atencion y el trato del personal fue excepcional
Jovanna
2025 年 4 月入住 1 晚
6/10 一般
Edward
与配偶出行
2025 年 6 月 8 日
满意:住宿条件和设施,清洁度
When we arrived a gentleman helped us with our luggage right way. Unfortunately, there was only one person at check-in and there was a line of people waiting to check-in.
Edward
2025 年 6 月入住 1 晚
8/10 还可以
Roger
2025 年 6 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Me gusto todo. Las instalaciones, el servicio, la comida, los planes que hay, aunque conseguí los jetsky más económicos en otro lado, el majestic muy bueno, y lo único que no me gusto es que NINGUNA habitación cuenta con aire acondicionado. Ni las más premium.
Roger
2025 年 5 月入住 3 晚
10/10 超赞
carven
与配偶出行, 团体旅客
2025 年 6 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
la vista del lago desde la piscina era increíble y hermosa. El clima del agua era perfecto. El personal ahí son muy atento y amable. Me encantó todo. Sinceramente una chimba.
carven
2025 年 5 月入住 2 晚
10/10 超赞
michaelgtln
2025 年 5 月 31 日
Very clean. Friendly staff. Beautiful place
michaelgtln
2025 年 5 月入住 1 晚
8/10 还可以
Washington,Bronx
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very nice comfortable and very nice
Washington
2025 年 5 月入住 2 晚
10/10 超赞
wilman,kenner
2025 年 5 月 7 日
wilman
2025 年 5 月入住 1 晚
10/10 超赞
ruben
2025 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
ruben
2025 年 4 月入住 5 晚
2/10 糟糕
Sonildo
2025 年 4 月 30 日
不满意:住宿条件和设施,员工和服务
We went Jet ski with a group of 10 people which we paid in total an amount of around $800 USD.
When I was jet skiing one of the plastic bumpers of the jet ski fell off and I picked it up and honestly told the one in charge.
They immediately told me that I must pay and was not interested in how it happened. The bumper was not secured well and maybe was already damaged or loose from previous activities. front desks charge me 100usd for something that cost less than 10 $ USD to fix.
Watch out!! they will do anything to scam you, and the check in procedure is verry slow!
No AC/ they charge you for stuff you did not consume!
We booked the Jet skis in advance, and they did not reserve them and gave them to other people, we had to do it the next day.
Doors are cheap and my daughter’s mattress is hard, my mother got stuck in the bathroom.
Another family member’s door was not working.
Sonildo
2025 年 4 月入住 3 晚
2/10 糟糕
Sonildo
2025 年 4 月 30 日
不满意:住宿条件和设施,员工和服务
We went Jet ski with a group of 10 people which we paid in total an amount of around $800 USD.
When I was jet skiing one of the plastic bumpers of the jet ski fell off and I picked it up and honestly told the one in charge.
They immediately told me that I must pay and was not interested in how it happened. The bumper was not secured well and maybe was already damaged or loose from previous activities. front desks charge me 100usd for something that cost less than 10 $ USD to fix.
Watch out!! they will do anything to scam you, and the check in procedure is verry slow!
No AC/ they charge you for stuff you did not consume!
We booked the Jet skis in advance, and they did not reserve them and gave them to other people, we had to do it the next day.
Doors are cheap and my daughter’s mattress is hard, my mother got stuck in the bathroom.
Another family member’s door was not working.
Sonildo
2025 年 4 月入住 3 晚
2/10 糟糕
Sonildo
2025 年 4 月 30 日
不满意:员工和服务、服务设施、住宿条件和设施
We went Jet ski with a group of 10 people which we paid in total an amount of around $800 USD.
When I was jet skiing one of the plastic bumpers of the jet ski fell off and I picked it up and honestly told the one in charge.
They immediately told me that I must pay and was not interested in how it happened. The bumper was not secured well and maybe was already damaged or loose from previous activities. front desks charge me 100usd for something that cost less than 10 $ USD to fix.
Watch out!! they will do anything to scam you, and the check in procedure is verry slow!
No AC/ they charge you for stuff you did not consume!
We booked the Jet skis in advance, and they did not reserve them and gave them to other people, we had to do it the next day.
Doors are cheap and my daughter’s mattress is hard, my mother got stuck in the bathroom.
Another family member’s door was not working.
Sonildo
2025 年 4 月入住 3 晚
2/10 糟糕
Sonildo
与家人出行
2025 年 4 月 30 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
We went Jet ski with a group of 10 people which we paid in total an amount of around $800 USD.
When I where jet skiing one of the plastic bumper of the jet ski fall off and i pick it up and honestly told the one in charge.
They immediately told me that i have to pay and was not interested how it happens. the bumper was not secured well, and maybe was already damage or loose from previous activities. front desk charge me 100usd for something that cost less than 10 $ USD to fix.
Watch out!! they will do anything to scam you, and the check in procedure is verry slow!
Sonildo
2025 年 4 月入住 3 晚
6/10 一般
Rafael
2025 年 4 月 21 日
Rafael
2025 年 4 月入住 1 晚
10/10 超赞
johana,springfield
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Los hospede ahy a mis tios ... una pareja de casados mi tio ingenieri y mi tia retirada les facinooo quedaron encantados me dijeron que tenia que ir alla y quedarme en ese hotel que es una maravilla y me dijeron que las camas comodisimas la ubicacion excelente el servicio A 1 sincerqmente me siento feliz y algun dia concere guatape y las instalaciones del hotel me dijeron que en limpiezaaa era exteemedamente limpio y la vista tuvieron una vista hermosaaaaa lo recomiendo el lugar .
Yo soy de new jersey 🇺🇸 espero pronto conocer por alla bello lugar .
johana
2025 年 4 月入住 3 晚
10/10 超赞
真实旅客
与家人出行, 团体旅客
2025 年 4 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing hotel.
One of the most breathtaking views you’ll ever have in your life. Very clean, very beautiful hotel. The staff is very friendly would recommend the all-inclusive package that food is included with everything is in driving distance with a little tuck tuck that they offer. They take credit card for almost everything.