Most of them don't speak English, very difficult to communicate with them!
Michael
2023 年 10 月入住 2 晚
10/10 超赞
Bryan
与家人出行
2024年06月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything.
Bryan
2024 年 5 月入住 1 晚
8/10 还可以
NOEL
与配偶出行
2024年06月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is a beautiful place to stay, just at night was a big storm and we was on floor 5, so water start to going out from the ceiling lamp, was trying to contact somebody at reception and was nobody to report, so we did not sleet that night at all because was like a fountain in our room and my cloth was all wet. Natali in reception was a very nice person, we report to her next day. /but they should have somebody at night for this kind of problems.
NOEL
2024 年 5 月入住 1 晚
6/10 一般
PAOLA ANDREA
与家人出行
2024年05月21日
满意:员工和服务,清洁度
No air conditioning or fans in the rooms. Bathrooms over flooded when used. Very expensive for the quality it offers in the rooms. You can also hear the noise if the music is turned on at a high volumen in the bar.
PAOLA ANDREA
2024 年 5 月入住 1 晚
10/10 超赞
Essie
团体旅客
2024年05月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay was short, but we now wish we would have stayed longer to enjoy more of the property. Staff is very courteous, great breakfast, and conveniently located.
Essie
2024 年 5 月入住 1 晚
10/10 超赞
MOISES,Poinciana
与家人出行, 团体旅客
2024年05月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All the service was excellent
MOISES
2024 年 5 月入住 1 晚
8/10 还可以
RAFAEL ALFREDO
与家人及幼儿出行
2024年04月5日
满意:住宿条件和设施,清洁度
Falta cultura de servicio poco amables en general
RAFAEL ALFREDO
2024 年 3 月入住 3 晚
8/10 还可以
Jonathan,Danbury
与家人及幼儿出行
2024年04月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Reception may have someone who seems unhappy to be working there, the rest seemed to be helpful and at least put on a smile. The property is nice, good for families. *CAUTION THE POOL AREA-MOSTLY FOR LITTLE KIDS, DO NOT HAVE THEM RUNNING, THOSE FLOORS BY THE POOL AREA VERY SLIPPERY IF WALKING WITH WET FEET** (My kid slipped and hit his head, thankfully nothing bad happened).. other than that the property is probably the best with accomodations being close to the town and the rock. Would stay here again.
Jonathan
2024 年 3 月入住 1 晚
10/10 超赞
Mike
2024年03月2日
满意:清洁度、员工和服务、住宿条件和设施
Mike
8/10 还可以
真实旅客
团体旅客
2024年02月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
BUEN LUGAR,CUIDADO CON SU LOGISTICA DE PRODUCTOS
TODO EL SERVICIO ES EXCELENTE, MI UNICA OBSERVACIÓN ES QUE CUANDO RECIBAN SUS BEBIDAS EN MI CASO SODAS, REVISEN LA CADUCIDAD, ME DIERON BIBIDAS CADUCADAS Y AL HACER EL CHECK OUT HUBIERA ESPERADO QUE NO LAS COBRARAN, LO CUAL NO FUE ASÍ. Y ESO QUE HICE LA OBSERVACIÓN Y LLEVE LOS ENVASES. SU RESPUESTA FUE: QUE PENA Y AUN ASI LAS COBRARON.