Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was somewhat unhappy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This is a double-whammy of a down at the heels property and poor property management.As for the unit itself, the decor is dated & the furniture is in especially bad shape. The couch has seen better days, the chaise is stained & dirty & there's not a comfortable chair in the place. We used the desk chair bc it was the most comfortable chair. The bed in the primary bedroom is rock hard...we joked that we were actually sleeping on the box springs & not a mattress. FYI, the primary bedroom faces the Dunes & the lights from that building light up the bedroom pretty bright at night. Also dated: the shower in the primary bath. It's a tiny stall shower. Positives about the unit: it's on the end so you don't have the noise of people walking by. Also, since it faces west, you have nice sunsets. As for the property management company, they don't do the experience any favors. The unit was not well-cleaned prior to our arrival. There was pink slime in the freezer, hair in the shower, someone else's trash still in the can, layers of dust on the vents & the bath mat, which should have been washed, was disgusting. Dark stains everywhere. If I could upload pictures I would. The towels provided by the PM reeked of smoke & were cheap and thin. We asked for replacement towels which were VERY nice, new & plush, but still smelled of smoke. Who you talk to at the PM will govern your experience. We called about a parking pass for our golf cart; the first person said carts weren't allowed. We called back bc we knew otherwise & someone else said they were fine. They sold us a parking pass for $45, but the signs in the building say they're $35. Now they're giving us a hard time about refunding the difference. We were also given all the wrong codes by someone on the phone and couldn't get in. So frustrating. FYI, they will enter your unit without your knowledge to "fix" something. My sister/BIL were down the hall and it happened to th