2/10 糟糕
Jessica
2024年06月3日
不满意:清洁度、服务设施、住宿条件和设施
We couldn’t even get there. The property owner never sent over the detour time schedule so we were not able to make it to the property. I guess there is a bridge down and they only allow passage through the detour at certain times. She did not inform us of this until we were in Gunnison and had missed almost all of the time slots for passage. She lied, saying that she did send the information but we do not have it. Vrbo customer service and the property owner were incredibly unhelpful and dismissively. We have to find another place to stay and they refused to refund the money because of their mistake.
Jessica
2024 年 5 月入住 1 晚