住宿正面

湖畔酒店的評價

2 out of 5
湖畔酒店
14040 US Highway 431, Guntersville, AL

評價

7.4

不錯

10 分評分,優異;502 則評價中有 149 則" "
8 分評分,不錯;502 則評價中有 156 則" "
6 分評分,一般;502 則評價中有 118 則" "
4 分評分,欠佳;502 則評價中有 40 則" "
2 分評分,很差;502 則評價中有 39 則" "

7.6/10 

整潔度

7.6/10 

職員與服務

7.0/10 

設施服務

7.2/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Monique

讚好:整潔度
於 2024 年 4 月住了 1 晚

8/10 不錯

evan

多人同遊
讚好:整潔度、職員與服務和住宿狀況
It was a good stay
於 2024 年 3 月住了 2 晚
VATS PATEL 於 2024年4月11日的回應
THANKS FOR STAYING WITH US WE REALLY APPRECIATE YOUR FEEDBACK.

6/10 一般

marc

讚好:職員與服務
My room was clean. The beds were nice. Good Shower.oh yeah, and the tv worked.Nothing special. No local info provided.No local phone book. Seemed to me the room was cheaped up instead of well appointed. The price i got was right at $71 a night. Nice people but they couldn't figure out how to make a key card last for more than one day.
於 2024 年 2 月住了 3 晚
VATS PATEL 於 2024年4月11日的回應
THANKS FOR STAYING WITH US WE REALLY APPRECIATE YOUR FEEDBACK.

6/10 一般

Charles

讚好:整潔度、職員與服務和設施服務
Property is currently undergoing major renovations. Can't even get in the main lobby. Check in is through a night window. Noted though that we were never bothered by construction noises. They must have their timing worked out well. Our room had been refurbished it appeared. LVP flooring and paint on the walls over a lot of old spackling. Tub still had cigarette burns on the sides. Headboard of beds were sticky and when wiped down produced a brown residue. Tried talking to housekeeping but they didn't speak English. I don't mean to talk the place down too much. Price was very low, the room was clean, overall it was a good stay and they are working to make it better. Just don't expect it to be a fancy brand new hotel.
於 2024 年 1 月住了 2 晚

10/10 優異

Alisha

伴侶同遊
讚好:整潔度和設施服務
They are always top notch
於 2024 年 1 月住了 1 晚

2/10 很差

Jim

多人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
THEY WAS DOING CONSTRUCTION ON THE MOTE.
於 2023 年 12 月住了 2 晚

10/10 優異

Jolinda

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

4/10 欠佳

真實旅客

商務旅客
讚好:職員與服務
A few issues, but overall a comfortable stay
First room was given was under renovation. Second room was a "non-smoking" room that definitely smelled of smoke. There were no other rooms available. The desk attendant offered to spray and air out the smoky room or offer a refund. I didn't want my hair and clothes to reek at work the next day, but Since there are few-to-no other hotel options near where I was working within my business's lodgings budget, I opted for the spray. It worked miraculously! Almost no smell remained. Bed was comfy. Room was otherwise clean.
於 2023 年 12 月住了 1 晚

10/10 優異

Rodriguez

讚好:整潔度、職員與服務、設施服務和住宿狀況
I like everything but next time make water in the machine
於 2023 年 11 月住了 1 晚

10/10 優異

Mary Ann

商務旅客
讚好:設施服務
Clean
於 2023 年 11 月住了 1 晚

10/10 優異

John

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean
於 2023 年 11 月住了 1 晚

2/10 很差

Charles

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Didn't stay, nasty, smelly, and dirty
We walked away from this hotel. It was dirty it smelled heavily of Curry and incense. We did not spend the night there, I know I got charged for it but I would not take my wife into a place like that. What's more I'm really disappointed that your organization would even represent a hotel like this
於 2023 年 11 月住了 1 晚

10/10 優異

Kevin

讚好:整潔度、職員與服務和住宿狀況
Friendly staff
於 2023 年 11 月住了 1 晚

10/10 優異

Tina

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cleans are very clean and the staff is exceptionally nice. Definitely will be staying here again.
於 2023 年 10 月住了 2 晚

8/10 不錯

Laura

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 優異

Sherri

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean rooms
Room was clean and nice. Would stay again
於 2023 年 11 月住了 1 晚

10/10 優異

Rita

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚

6/10 一般

Dennis

商務旅客
不滿:整潔度和設施服務
Not a bad place for the price A bit disappointing that no one was allowed inside . No coffee available, or continental breakfast. From what I'm understanding it's because of COVID, however its only a few months away from 2024, so that says the owners just may not be willing to spend a little on amenities.
於 2023 年 10 月住了 2 晚

8/10 不錯

Michael

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯

mac

家人同遊
讚好:職員與服務和客房舒適度
Have stayed there several times for the past 15yrs only hotel around that has boat parking spots and able to charge batteries
於 2023 年 10 月住了 3 晚

2/10 很差

Jonathan

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
mildew
於 2023 年 9 月住了 9 晚
frontdesk 於 2023年10月11日的回應
sorry for the inconvenience. WE REALLY APPRECIATE YOUR FEEDBACK and thanks for staying with us.

10/10 優異

Don

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
frontdesk 於 2023年10月11日的回應
THANKS FOR STAYING WITH US WE REALLY APPRECIATE YOUR FEEDBACK.

8/10 不錯

Tammie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
frontdesk 於 2023年10月11日的回應
THANKS FOR STAYING WITH US WE REALLY APPRECIATE YOUR FEEDBACK.

8/10 不錯

Judy

於 2023 年 9 月住了 1 晚
frontdesk 於 2023年10月11日的回應
THANKS FOR STAYING WITH US WE REALLY APPRECIATE YOUR FEEDBACK.

8/10 不錯

Michael

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Alles war sehr gut und ich habe nichts zu beanstanden.
於 2023 年 8 月住了 1 晚
frontdesk 於 2023年10月11日的回應
THANKS FOR STAYING WITH US WE REALLY APPRECIATE YOUR FEEDBACK.

8/10 不錯

Michael

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Alabama Travel for Beckmmi
Alles super und Klasse, es bedarf keinerlei Worte.
於 2023 年 8 月住了 4 晚
frontdesk 於 2023年10月11日的回應
THANKS FOR STAYING WITH US WE REALLY APPRECIATE YOUR FEEDBACK.

8/10 不錯

Ronald

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice location with view of lake with shopping and dining nearby.
於 2023 年 8 月住了 1 晚
front desk 於 2023年10月11日的回應
THANKS FOR STAYING WITH US WE REALLY APPRECIATE YOUR FEEDBACK.

8/10 不錯

shannon

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Price was very reasonable. Missed the breakfast.
於 2023 年 8 月住了 2 晚
FRONTDESK 於 2023年10月11日的回應
THANKS FOR STAYING WITH US WE REALLY APPRECIATE YOUR FEEDBACK.

8/10 不錯

Michael

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 6 晚

4/10 欠佳

Maraa

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Over all it was bad. The shower was broken so water soaked the floor while you showered. There were roaches. The rooms smelt like mold and mildew. Some lights didn’t work.
於 2023 年 7 月住了 2 晚

8/10 不錯

MELEA

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Smoke alarm needed a battery other than that no problems
於 2023 年 7 月住了 1 晚

6/10 一般

Katie

多人同遊
不滿:職員與服務和設施服務
Was a fine stay.
於 2023 年 7 月住了 4 晚

8/10 不錯

Shannon

多人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚

10/10 優異

Deborah

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Muzzy Classic
於 2023 年 7 月住了 2 晚

8/10 不錯

Eusebio

於 2023 年 7 月住了 1 晚

10/10 優異

MARY (RUSKIN)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 4 月住了 2 晚

8/10 不錯

Bart

讚好:整潔度、住宿狀況和客房舒適度
Pleasantly Surprised : )
Judging by the age of the building I definitely didn't have really high expectations. Was just hoping for a decent bed and hoped it would be fairly quiet. BUT when I walked in my room I was very pleasantly surprised! The room was super clean and the bed was very nice and comfortable. This always depends on your neighboring rooms but it was also very quiet so I was sooo happy with my experience here. It's also very close to one of the best Mexican restaurants in Guntersville, El Camino Real. There's also a Dollar General and a grocery store, and coffee place within a quarter mile.
於 2023 年 7 月住了 1 晚

4/10 欠佳

vicki (Azle)

讚好:職員與服務和住宿狀況
不滿:整潔度
The hotel was nice, it looked clean. But Sadly the room I got had flees. I told the front desk. I cannot imagine they won't thoroughly clean it, however, it happened this time, this room.

10/10 優異

Brandy

家人同遊
讚好:整潔度、職員與服務和住宿狀況
At first glance it didn't look like much, but it was actually very nice, very quiet, and a really nice room. Would definitely book again!!
於 2023 年 7 月住了 2 晚

10/10 優異

Sharon

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚

8/10 不錯

Frank

家人同遊, 寵物同遊
讚好:職員與服務
Decent place Good location Seems like some differed Maintence is catching up..
於 2023 年 6 月住了 2 晚

4/10 欠佳

Aaron

The rooms and property was dirty.
於 2023 年 6 月住了 3 晚

8/10 不錯

charles

讚好:整潔度、職員與服務和住宿狀況
Good value.
於 2023 年 6 月住了 4 晚

2/10 很差

Tyler

於 2023 年 6 月住了 1 晚

8/10 不錯

Michael

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great value
Very good price great location
於 2023 年 6 月住了 2 晚

10/10 優異

Jim

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice view of the inlet from the lake on the Tennessee River, a short distance away.
於 2023 年 6 月住了 1 晚

2/10 很差

Nicole

家人同遊, 寵物同遊
不滿:整潔度和住宿狀況
This place was absolutely disgusting! I get that it was cheap, but I don’t think our room was cleaned at all. The bathrooms are old and so gross.

6/10 一般

Barry

Gatlinburgh
Room was good only think I did not like was lobby was closed at 1PM and had to raise voice to hear from closed window and a customer came in off the street without a reservation we were talking he just got tired from driving and got the same rate as I did going through Hotels.com seems we are told getting a discount of 10% but that is the normal rate
於 2023 年 6 月住了 1 晚

8/10 不錯

Sharon

於 2023 年 6 月住了 1 晚

10/10 優異

Robert

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Clean. Comfortable. Budget friendly stay. Tv worked with great channels, beds are super comfy, room was clean. No breakfast but around a ton of restaurants. Bring your own soap as you should anyways they do provide a tiny bar and bottle. This will be our go to hotel when in this area! Friendly staff!
於 2023 年 6 月住了 1 晚