Total chaos. I paid for two nights when I checked in, but was told that I had to check out after only one nights. After I provided proof that I had a reservation for two nights, I was allowed to stay for the second night. Then after the second night, I was first told that I had to check out and re-check in and change rooms. Then after I was packed and ready to check out/in, I was told that they were trying to allow me to stay in the same room. The facility is charmingly rundown. Some other issues. No hot water in the shower. The restaurant waitstaff "accused" me of being a freeloader. Etc.
gary
2024 年 11 月入住 2 晚
10/10
Poonam
2024 年 10 月入住 3 晚
10/10
Amazing staff
真实旅客
2024 年 10 月入住 1 晚
10/10
Breakfast needs a lot of improvement
Sanjit
2024 年 9 月入住 2 晚
10/10
Dhiren
2024 年 8 月入住 2 晚
10/10
Saurabh
2024 年 5 月入住 2 晚
10/10
Madanjit
2024 年 2 月入住 3 晚
10/10
Beautiful palace property. Taj hospitality as always is impeccable.
Ramakant
2024 年 2 月入住 1 晚
10/10
Amazing stay memorable
Except the bath rooms need exast fans
Bala
2023 年 12 月入住 3 晚
10/10
Amazing experience
Siddhesh
2022 年 3 月入住 2 晚
10/10
Courtney
2022 年 3 月入住 1 晚
10/10
Quality of service par excellence and Yogesh really helped us with building a meaningful itinerary on places to visit. Thanks for giving us a wonderful experience.
Shikha
2021 年 12 月入住 1 晚
10/10
Saurabh
2021 年 11 月入住 3 晚
8/10
真实旅客
2021 年 9 月入住 1 晚
10/10
Our 1 Night and 2 days stay at the UK was phenomenal. The staff was active and helpful. I want to shout out for Santosh (HouseKeeping), Executive Chef during our stay, Bheru Singh (Office Manager), and other staff who have been interactive, watchful, and supportive during our stay. The delicacies and ambience was amazing. I would take Taj UKP during my second visit to Gwalior.
真实旅客
2021 年 3 月入住 1 晚
10/10
Vinay
2021 年 1 月入住 1 晚
10/10
Of all the Taj properties I’ve experienced, this is the most charming. Staff are excellent and rooms very tastefully and thoughtfully appointed.
Eric
2020 年 11 月入住 2 晚
8/10
Keshav
2020 年 3 月入住 1 晚
8/10
Saurabh
2020 年 3 月入住 1 晚
10/10
A beautifully decorated heritage property with excellent service, comfortable room, and delicious Indian food. Highly recommended.
真实旅客
2020 年 3 月入住 3 晚
10/10
Beautiful property. Great staff. Amazing art deco bar.
Doug
2020 年 1 月入住 5 晚
8/10
Heritage tour of property we like....
Mr Pawan Singh has taken very good care