“The hotel needs a decorative refresh - lots of marks on the walls, corridors a bit gloomy. No wardrobe, only 2 hangers, and no hooks for hanging coats. Shower head would not stay in place, kept pointing at the wall. No mattress cover & poorly fitting sheet which kept moving. Quilt cover & pillow case made from horrible fabric. Breakfast poor - cooked items were cold and should be covered to keep them warm. Too dark to read labels on the contents of the numerous jars and the types of coffee pods……
“The hotel is reasonably functional. The food served at the restaurant was truly amazing and the staff were very friendly and attentive. However, this is the only positive thing to be remarked upon in this regard. We booked two rooms and in one of them (15) we were utterly shocked to find out that the windows wouldn’t open. The air conditioner didn’t work properly either. There are no lifts in the entire building, therefore we needed to carry our own luggage to the rooms through the stairs. The……
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