Pasco HAPO Center Hotels

"The hotel is undergoing extensive remodeling so there is a lot of construction noise during the day. Our room is disappi]ointing in that we paid for a room with a river view but the window was so dirty and dusty we had a muted view to say the least. Our microwave and mini fridge were very dated and fridge was dented and pieces broken off."

"The place was run down"

"lovely views and rooms and excellent restaurant"

"We had a 1-br king suite and stayed for 2 nights. Check-in was smooth, although it's annoying to have to use the keycard to access outside doors when your hands are full of luggage. The bedroom portion of our suite was in great shape, but the living room and bathroom felt pretty shabby and worn out. They were reasonably clean, although the carpet and sofa had some slight staining. But the tub liner was cracked, the wallpaper was peeling, and everything just felt kind of tired. The mirror situation is not great -- no magnifying mirror in the bathroom, and the mirror in the hall is not well-lit. Breakfast options were pretty good -- veggie omelettes, turkey sausage, and oatmeal for healthier options. I found it annoying that our suite had a kitchenette but no plates or utensils. The only options were the paper/plastic disposables from the breakfast buffet. The microwave operation was really strange! But the staff was terrific! I left my coat behind in the closet, and they called the next day to say that housekeeping had found it, and arranged to have it shipped to me within a week. We didn't use the pool, so can't comment, but I did notice that it had 24-hour access, which is nice."

"The staff was EXCELLENT! The breakfast was really great. The room was just room but the rest of it made up for it!"

"Kind staff and clean room!"

"Great location and great customer service. The breakfast was wonderful and great Costa coffee freshly brewed."

"Couldn't ask for a better location, tons of shopping and dining options within walking distance. "

"Breakfast could open earlier. Older property. Hot water took awhile to get warm. "