4/10 很差
shauna s.
2024年03月25日
不满意:清洁度
Joe was awesome, the property NOT so much!!
Unfortunately, we only stayed here one night (we were booked for 3) due to the condition of the rental. It was not clean AT ALL, broken door handle, linens were stained and gross looking. There was no hot water (we were advised it was just a breaker that needed to be flipped) and also no beautiful deck to sit on/fish from like the pictures showed in the listing. There was a giant trash bag of dog poo on the back "patio area" that was quite disgusting. Some dead bugs in the house (in the refrigerator and large cockroach in the bathroom). Broken cabinet doors and I am pretty positive this rental hasn't actually been cleaned in a very long time which makes it frustrating to see the exorbitant cleaning fees that gets charged. HOWEVER!!! I will say that Joe was super-fast to respond to my texts and also issued a refund as we requested without ANY hesitation and for that I am so appreciative since we had to find other accommodations and pay for another rental. Joe assured us that all our concerns were being handled and he was very apologetic for our inconvenience.
shauna s.
2024 年 3 月入住 3 晚