「The hotel aims to be a diverse resort, but the actual management appears chaotic and inefficient. Staff lack proper training in service, hygiene, and English proficiency, and the maintenance of hotel facilities is poor. Overall, the hygiene standards of the rooms and restaurant do not reach five-star levels, and the quality does not match the price. Unfortunately, this is currently the only upscale hotel on the island.」
「Many of the hotels in the area are old as this small bustling town of 12k people see 10k-20k tourists in the summer months per day.
This hotel had great location, friendly staff, great breakfast, and Cat Ba Ventures make it very convenient for me book tours around the area, as well as transportation to/from Hanoi.」
「Le passage à cet homestay est un moment marquant de notre voyage! Nous avons eu la chance de nous baigner et de partager de délicieux repas avec d’autres voyageurs. La famille s’occupant du homestay s’occupe de tout!」
「Hai and Chilly were fabulous hosts, communicative and always happy to assist in any way. As it was winter we opted to stay in the village. The family sized room with 2 king beds and bathroom plus your own seating and hammock out the front situated in lovely gardens was a great place to recover after doing the Ha Giang Loop. Basic breakfast is included, lunch and dinner are available with dinners being shared dishes with other guests which gives the opportunity to meet others. You can hire bikes...
「Very nice experience, and the crews are nice and hospitality. A good way to get away from city and take some time to slow down and enjoy the atmosphere.
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「Très bel hôtel éloigné du centre ville qui est en travaux . Endroit très calme où se reposer après une belle journée de croisière dans la baie de lan ha. Personnel très à l'écoute et surtout très professionnel. Les chambres sont belles et très propres. Le coin piscine est un gros plus. Merci a toute l'équipe.」
"The staff were very helpful and friendly. They were willing to recommend Vietnamese restaurants and make booking for us. They were also caring to offer travel advice to customers. Besides, the hotel provides a wide variety of breakfast to choose from. Would like to stay in the same place if I visit again!"
"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."