The property is excellent in a great location. Cleanliness in all facilities rooms, lobby roof top, small swimming pool area and rooms was always evident. The breakfast was ok, nothing to complain about. The service in the dining room and housekeeping needs to improve. While rooms were properly cleaned the empty water bottles were left in the room and not replaced. We had to call housekeeping for replacement. The coffee cups in the room were very small and I recommend replacing them with regular coffee cups.
There is a daily charge for the garage as we understood the garage is independent from the hotel. The hotel is a five star and the daily price for a BB arrangement is quite high thus I recommend that the hotel management should pick up the daily garage fee which is $10 per day. This small token would resonate better with customers. Finally train staff to smile more and better service
YACOUB
2023 年 9 月入住 2 晚
10/10 超赞
David
团体旅客
2023年07月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
David
2023 年 7 月入住 1 晚
10/10 超赞
Nassim
与家人出行
2023年07月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was amazing. Besides, the receptionist wasn’t picking up the phone when I had an emergency and I was trying to call outside of the hotel. Please figure out some number for the main hotel lobby. It’s hard to get through when you had an emergency
Nassim
2023 年 7 月入住 2 晚
10/10 超赞
Irit
2023年06月28日
满意:清洁度、员工和服务、客房舒适度
We had an amazing stay! Room was unique and spacious! Room was clean! Stuff were very helpful and extra nice! Will definitely recommend and will be back!
Irit
2023 年 6 月入住 2 晚
8/10 还可以
Tessa
2023年06月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
beautiful styled Deco and garden view
Tessa
2023 年 5 月入住 2 晚
10/10 超赞
Ekaterina
2023年05月9日
Ekaterina
2023 年 5 月入住 6 晚
8/10 还可以
Isaac
团体旅客
2023年05月9日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Lovely new property. Staff is clearly still learning and very inconsistent. Lots of mistakes. Property already showing some age..