Our stay at Hakone Suisen was wonderful. The hospitality and warmth of the staff made us feel genuinely cared for. They have a well-managed indoor and outdoor onsen. Their breakfast service is also lovely. At checkout, a kind staff member even drove our luggage to the train station, going above and beyond. We would love to return.
Jennifer
於 2025 年 7 月住了 2 晚
10/10 優異
??
伴侶同遊
2025 年 7 月 1 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
とても綺麗で素敵な雰囲気でした!
??
於 2025 年 6 月住了 1 晚
10/10 優異
Alexis
家人同遊, 親子同遊
2025 年 6 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Relaxing and clean. Loved the traditional rooms and the onsen.
Alexis
於 2025 年 6 月住了 2 晚
10/10 優異
kirsten
伴侶同遊
2025 年 6 月 19 日
讚好:整潔度、設施服務和住宿狀況
Wonderful hotel tucked away with gorgeous views! Close walk to bus stop and the train, you’ll just have to prepare to walk uphill a lot lol the onsen is amazing, we used the outdoor one every night. There aren’t many people so both hubby and I had the onsen to ourselves each time! It’s such a peaceful place, it’s where we ended our Japan trip. Just know that restaurants and shops close early (like 5-7pm!) and the busses also stop around 10 so eat early. We got the executive suite, so so worth it I promise!! Oh and we absolutely loved the provided yukatas, wish we could buy them!
Petit hôtel typiquement japonais. Un peu difficile de s’y rendre car on doit marcher 5 minutes sur le bord de la route mais une fois rendu, on n’est pas déçu. Bains thermiques japonais intérieurs et extérieurs vraiment plaisant. Bon petit déjeuner composé de bonnes pâtisseries, soupe, jus, café, thé. Expérience vraiment enrichissante de dormir dans un ryokan. Complément parfait de notre séjour incroyable à Hakone.
Julie
於 2025 年 6 月住了 1 晚
10/10 優異
Iris
家人同遊
2025 年 6 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
nice and clean hotel. Stuffs are very helpful.
Iris
於 2025 年 5 月住了 1 晚
10/10 優異
Manuel
家人同遊
2025 年 6 月 1 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing property inside the mountains, in connection with nature. Onsen facilities is great with indoor and outdoor options
Manuel
於 2025 年 5 月住了 2 晚
10/10 優異
Christopher
伴侶同遊, 多人同遊
2025 年 5 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Highly recommend!
Christopher
於 2025 年 5 月住了 1 晚
10/10 優異
Annelise
家人同遊
2025 年 5 月 25 日
讚好:整潔度、設施服務和住宿狀況
This feels like a true retreat in the middle of a busy trip. The onsen experience is relaxing and the staff is friendly. We stayed in a traditional Japanese style room and it was a calm and serene environment with a beautiful view of the mountains.
Annelise
於 2025 年 5 月住了 2 晚
10/10 優異
Lylia
伴侶同遊
2025 年 5 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was perfect! Highly recommend if you want to try a real japanese place, my husband and I loved it! :)
Lylia
於 2025 年 5 月住了 1 晚
10/10 優異
Duncan
2025 年 5 月 20 日
讚好:整潔度、職員與服務和住宿狀況
Duncan
於 2025 年 4 月住了 1 晚
10/10 優異
Mason
親子同遊
2025 年 5 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely loved our stay. They were so accommodating with our 12 month old and even had a snack bag, a Yokuta, and baby bath for him. Best part of our trip so far. So beautiful.
Mason
於 2025 年 5 月住了 1 晚
10/10 優異
Angel
多人同遊
2025 年 5 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing staff, amazing stay, peaceful super clean. Would 100% come back next time
Angel
於 2025 年 5 月住了 1 晚
10/10 優異
Tommy
多人同遊
2025 年 5 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was very clean but a bit of a walk from the bus stop nearby. The facility has nice amenities such as vending machines and lounge room.
Tommy
於 2025 年 5 月住了 1 晚
10/10 優異
Marie
2025 年 5 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful hotel!!! Very clean and calm. Nice traditional rooms. 3 Minute walk to the next bus station. The only downside is that you can’t eat dinner there and their breakfast is very small, so plan on eating before returning to the hotel. Besides that a 10/10, also the location is a dream.
Marie
於 2025 年 5 月住了 1 晚
10/10 優異
Paul
家人同遊
2025 年 5 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such a beautiful place. With its own onsen. It was special. Calm. Relaxing.
Paul
於 2025 年 5 月住了 2 晚
8/10 不錯
Mascha
家人同遊
2025 年 5 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ontzettend vriendelijke gastgevers. Traditionele sfeer en gewoontes. Schoenen uit bij betreden. Ontbijt voor westerlingen prima te doen met diverse broodjes thee en sap.
Mascha
於 2025 年 4 月住了 2 晚
10/10 優異
Kevin
伴侶同遊
2025 年 5 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was very clean and friendly staff but because of location and no dinner service you are limited to what you can eat during your stay. Recommend bringing your own dinner from the market. Overall amazing experience, would have been better if it were closer to restaurants or had dining service.