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关于癸旅馆的点评

3.5 out of 5
癸旅馆
492-23 Kowakidani, Hakone, Kanagawa

点评

9.0

非常棒

10 分 - 超赞。48 条好评，共有 82 条点评" "
8 分 - 还可以。25 条好评，共有 82 条点评" "
6 分 - 一般。6 条好评，共有 82 条点评" "
4 分 - 很差。3 条好评，共有 82 条点评" "
2 分 - 糟糕。0 条好评，共有 82 条点评" "

9.0/10

清洁度

9.2/10

员工和服务

9.2/10

服务设施

8.8/10

住宿条件和设施

9.0/10

环保

点评

6/10 一般

Yu Chia

满意：住宿条件和设施，清洁度
2023 年 6 月入住 1 晚

10/10 超赞

Morgan

满意：清洁度、员工和服务、住宿条件和设施
Wonderful visit at Mizunoto! Beautiful property and onsens. Would definitely recommend.
2024 年 4 月入住 1 晚

10/10 超赞

Andy

2024 年 3 月入住 2 晚

10/10 超赞

Keath

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was welcoming and friendly. The facilities were clean and comfortable. The onsens were amazing. My family had a great time here and would love to come back again.
2024 年 3 月入住 1 晚

6/10 一般

soyoung

团体旅客
满意：清洁度、住宿条件和设施、客房舒适度
가성비 좋은 호텔
청결하고 쾌적합니다 지하철역이 가깝고 도쿄역이나 신주쿠역 가기가 편리합니다 조식으로는 밥보다는 빵이 더 맛납니다.
2023 年 12 月入住 1 晚

10/10 超赞

jinsuk

满意：清洁度、员工和服务、住宿条件和设施

10/10 超赞

YAERIM

2023 年 11 月入住 1 晚

10/10 超赞

David

满意：清洁度、住宿条件和设施、客房舒适度
Very nice room. If you like Japanese food the Kiseki is outstanding. There are 3 private I send that are first come first serve but we were able to use them. Just have to be flexible and check in at different times. They also have a public onsen that is separated by gender. The dinner and breakfast was beyond everything but if you don’t like Japanese food this place might not be right for you.
2023 年 10 月入住 2 晚

10/10 超赞

Jo Ann

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love the hotel with so many onsen and the food was a good experience to traditional japanese food!
2023 年 10 月入住 2 晚

10/10 超赞

MIN SIK

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚

10/10 超赞

Vasilis

2023 年 10 月入住 1 晚

10/10 超赞

Jeong Ho

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

10/10 超赞

Shigenori

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚

10/10 超赞

Evelyn F

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 2 晚

10/10 超赞

Mia

2023 年 9 月入住 2 晚

4/10 很差

道郎

与家人及幼儿出行
不满意：员工和服务
No dinner selection provided at all. Very disappointed.
2023 年 8 月入住 1 晚

10/10 超赞

Chun Yin

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a awesome onsen hotel. Highly recommend the room with private onsen. The view is so relaxing. I guess it will be more beautiful in autumn. All building and interior are beautifully designed. The food is delicious for both dinner and breakfast. Highly recommend the BBQ option for dinner. Free drink is provided during dinner with wine option. There are also free milk, ice cream available for you to enjoy after using the onsen.

8/10 还可以

Karin

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel/resort does provide a free shuttle service from 3-5pm (with no reservations) at the Kowakidani station. They will send you an email the day of your arrival inquiring about your arrival time. If you arrive outside that time, they can make arrangements. Overall, getting to Hakone seemed stressful on Google maps, but it was actually EXTREMELY charming taking all the local transportation (switchback trains, etc.) through this city. It was incredibly charming riding up the mountain, and when we arrived at Kowakidani station, the shuttle was right there to pick us up and take us to the hotel. Although the staff didn't speak too much English, this wasn't a problem. They offered an English map of the facility and directions on how to use the onsen. The hotel offers both dinner and breakfast. For our dinner, we had the options to order BBQ or Sukiyaki dinner. We loved the BBQ option (but tried both for the experience). Breakfast is a traditional Japanese breakfast, but we did notice some other foreigners ordering Western style breakfast too. If you have children, be sure that the front desk is aware of this because they have separate smaller meal for children. Overall, the onsens were wonderful. We tried multiple ones and they switch out the gender onsens every morning.

10/10 超赞

Kathryn，Forest Hills

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property, onsen and bath facilities are great, rooms are dated (in the old wing) but clean and they have the best bedding. Such a superb experience.
2023 年 7 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
ご意見箱に書いて入れました。 天国な１日を有難うございました♪
2023 年 7 月入住 1 晚

10/10 超赞

Yurie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Unexpected great dinner and Onsen. Very quiet and we had an awesome time.
2023 年 6 月入住 1 晚

8/10 还可以

Namita

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The ryokan is awesome. Its little far from the train station but they have shuttle service which makes it convenient. The food was good but not to my taste.
2023 年 6 月入住 1 晚

10/10 超赞

Jia Hao

满意：清洁度、员工和服务、住宿条件和设施

10/10 超赞

Quoc-Viêt Vincent

2023 年 6 月入住 1 晚

8/10 还可以

さくら

团体旅客
满意：清洁度
部屋が思っていたより狭かった。 温泉は種類が多くて、質もよかった。 ゆっくり温泉を楽しみたい人にはおすすめです。
2023 年 5 月入住 1 晚

10/10 超赞

Stephanie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Incredible Relaxing Stay Mizunoto!
I absolutely loved my stay here!! As a disclaimer, this was my third onsen and first ryokan I visited, and I typically prefer new, glass-heavy hotels to ensure cleanliness of the facilities. Although I was initially hesitant booking Mizunoto due to the old-appearing pictures on their website, I ended up completely loving my entire experience!! The double room in the main building I booked was much bigger than I was expecting (even had a small entry area with a mirror and closet), and things were very clean and well kept! They had many free amenities that were a welcome surprise, including a free shuttle to and from Kowakidani Station, in room snacks, dispenser for coffee/tea, and milk/popsicles/yakult after baths, and even late night ramen. Their hospitality was second to none, and I felt so welcomed by the staff. Both dinner and breakfast are included, with multiple times available. The standout though were their onsens— between the three private baths and the 3-4 baths on each side in each building (they switch men and women sides so you get to experience ~7 public baths in each building), I spent hours in the many different onsens and felt so relaxed! I also received an incredible massage. In addition, the hotel had a great location, only a five minute walk from the buses, which can easily take you down to Lake Aishi, Gora area, and Open Air Museum (the time tables and google were quite reliable). The only thing I would change is about my stay was to stay longer!!
2023 年 5 月入住 1 晚

8/10 还可以

Hoi Yan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The room no 412 given to me was smaller than the other 2 rooms of same type that given to my other friends, Room 412 was also next to machine room with noise.
2023 年 5 月入住 1 晚

10/10 超赞

JUNGJO

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
만족 대만족, 료칸과 식사 대만족
도쿄 인근(하코네) 료칸 아주 만족스럽네요. 저녁과 아침식사, 사이사이 제공되는 라멘 등 간식 훌륭합니다. 먹으러 간다고 해도 충분한 숙소. 료칸도 세 종류 구성으로 아주 좋습니다. 또 친절합니다. 조금 아쉬운 것은 접근성이 조금 낮지만 셔틀(하코네유모토역은 아닙니다)이 있어서 괜찮은 편이고, 리셉션 영어응대가 조금 어려운데 소통하려고 노력합니다. 잘 쉬었습니다.
2023 年 5 月入住 1 晚

8/10 还可以

Joohee

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 5 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚

10/10 超赞

Michael，Dix Hills

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great.
2023 年 4 月入住 2 晚

8/10 还可以

On-kit

2023 年 4 月入住 2 晚

8/10 还可以

JEEWON

满意：清洁度、员工和服务、服务设施、住宿条件和设施
친절한 직원과 일본에서 머물렀던 어떤숙소보다도 넓고 쾌적했음. 온천 욕장도 많아 선택해서 이용할 수 있는 점이 좋았고, 자연 친화적인 인테리어 덕분에 힐링 되는 기분이 들었음. 다만 오래된 건물이어서 그런지 방에서 꿉꿉한 냄새가 났고 화장실에서는 그 냄새가 더 심하게 났음

10/10 超赞

Sunghun

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
가족과 편안하게 쉬다 갑니다. 식사도 좋구 간식도 좋구. 시설도 관리된 느낌입니다.
2023 年 4 月入住 1 晚

10/10 超赞

VV

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
조금만 부지런하다면 모든 시설 제공의 경험을 다 즐길 수 있습니다. 그렇게 보니 20만원대의 가격도 전혀 아깝지 않을 정도로 알찬 하루를 보낸 것 같아 뿌듯해지기도 하고요. 정말 강추합니다. 더불어 엘레베이터와 경사로가 잘 돼있어 노인분들과 함께 오기에 좋을 것 같습니다.
2023 年 4 月入住 1 晚

10/10 超赞

YOONJUNG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚

10/10 超赞

Lee

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
comfort and comfort
2023 年 3 月入住 1 晚

10/10 超赞

HYUNJUNG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
프라이빗 온천이 특히 좋았고, 저녁/아침/간식/라운지 이용까지 제공되는 서비스도 좋았습니다 위치가 조금 먼 곳에 있지만 충분히 가치 있는 여행이었어요!
2023 年 3 月入住 1 晚

10/10 超赞

JUNYOUNG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
역대급 최고의 숙소
정말 최고의 숙소입니다. 무조건 재방문 할 예정입니다.
2023 年 3 月入住 1 晚

10/10 超赞

SEOKHWI

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
추천하고 싶은 료칸
셔틀버스 운행 및 직원 서비스가 아주 맘에 들었다. 대욕탕 뿐 아니라 개인욕탕을 사용할 수 있는 점도 좋았다.
2023 年 3 月入住 1 晚

10/10 超赞

SUNYOUNG

2023 年 2 月入住 1 晚

10/10 超赞

ゆきこ

满意：清洁度、员工和服务、服务设施、住宿条件和设施
お食事は２食とも品数が多く、客を喜ばせるための心づくしを感じました。 お風呂も良い湯加減で寝湯もあり、とても温まるお湯です。ジャグジーがあれば尚よし。 接客もおもてなしの心を感じました。 何よりも、チェックアウトして駅まで車で送ってもらった後、部屋に忘れ物をしたことに気づき、また駅に現れた運転スタッフさんに事情を話したらすぐに取って返して駅まで忘れ物を届けて下さった事は、本当に感謝の一言です。ありがとうございました！
2023 年 2 月入住 1 晚

10/10 超赞

HYEMIN

2023 年 1 月入住 1 晚

8/10 还可以

YUKI

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
温泉はGood、料理は改善期待
大浴場は源泉が二種類（小涌谷と宮ノ下）あり、泉質もよく楽しめた。 料理がもう少し美味しければリピートしたいところ。大手グループの経営なので効率重視のオペレーションなのでしょうけど冷凍食品と思われる料理、食材が散見され、ちょっと残念な感じでした。
2023 年 1 月入住 1 晚

10/10 超赞

Min Yen Veronica

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cozy onsen inn with great service. Great secluded location with shuttle to nearby train station. Has everything you need around the clock. Breakfast and dinner of good quality. Excellent staff service. Highly recommend.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
露天風呂付き客室に滞在
施設は古いですが、きちんと清掃されており、気持ちの良い滞在ができました。 二種類のお湯を楽しむことができるのは、施設を選択する上で高評価です。 露天風呂付き客室で、浴槽に入れる檜ブロックとレモンが用意してあったこと、 それと珈琲が、豆と珈琲ミルがあり、ペーパードリップで楽しむことができる支度がされており、驚きました。 一つ残念だったのは、作務衣の上に羽織るものがクローゼットに数枚ありましたが、使いまわされているのか体臭が染みついて臭かったです。
2021 年 12 月入住 1 晚

6/10 一般

miyuki

与家人出行
不满意：服务设施
2021 年 10 月入住 1 晚

10/10 超赞

Tsutomu

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
お風呂上がりのコーヒー牛乳や、その他各種サービスがきめ細やかでとてもゆっくり寛げました。 またお世話になりたいです。
2021 年 10 月入住 1 晚

6/10 一般

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
スタッフの一人だけ残念。
水の音大好きで何回もリピートしてます。施設の雰囲気も料理も今回もとても良かったです。 スタッフの人もとても丁寧で親切でした。が、一人だけ案内のスタッフの人がやっつけ仕事感がすごく、小さな子連れの私たちの荷物も持とうとせず、他のスタッフさんが声をかけてくださりそれをそのスタッフさんに渡し持たせたり、案内も棒読みもいいところで全く感情がこもっていませんでした。 初めて水の音で少しだけ嫌な思いをしました。 他はコロナの中でもホスピタリティを感じることのできるいいホテルでした。
2021 年 9 月入住 1 晚