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Novum Hotel Holstenwall Hamburg Neustadt

3.0 star property

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Novum Hotel Holstenwall Hamburg Neustadt

Exterior
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Free daily buffet breakfast
Shower, free toiletries, hair dryer, towels
Bar (on property)
Reviews
7.4

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
The price is HK$523
HK$678 total
includes taxes & fees
12 May - 13 May

Check out the area

Map
Holstenwall 19, Hamburg, HH, 20355
  • Popular LocationReeperbahn7 min walk
  • Popular LocationMiniatur Wunderland19 min walk
  • Popular LocationElbe Philharmonic Hall3 min drive
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Room options

View all photos for Economy Single Room, 1 Single Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Economy Single Room, 1 Single Bed

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 129 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Single Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Basic Single Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 129 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Single Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 129 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Triple Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Comfort Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Double Room

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Double Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Basic Double Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 129 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Novum Hotel Graf Moltke Hamburg
Breakfast included
Pet-friendly
Free WiFi
24/7 front desk
7.6 out of 10, Good, (1002)
The price is HK$625
HK$786 total
includes taxes & fees
20 May - 21 May
Novum Hotel Graf Moltke Hamburg

About the area

Hamburg

What's nearby

  • Reeperbahn - 7 min walk
  • St. Pauli Piers - 9 min walk
  • Hamburg City Hall - 18 min walk
  • Miniatur Wunderland - 19 min walk
  • Elbe Philharmonic Hall - 3 min drive

Restaurants

  • Tanzende Türme - 6 min walk
  • Dat Backhus - 4 min walk
  • Thämer's - 7 min walk
  • Clouds - 6 min walk
  • Mojo Club - 6 min walk

About this property

Novum Hotel Holstenwall Hamburg Neustadt

You'll also enjoy the following perks during your stay:
  • A front desk safe, a lift and a 24-hour front desk
  • A vending machine, a TV in reception and smoke-free property
  • Luggage storage, free newspapers and tour/ticket information
  • Guest reviews speak well of the breakfast and helpful staff
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily
  • 1 bar

Family friendly

  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Early check-in subject to availability
Contactless check-in and check-out are available

Check-out

Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Novum Hotel Holstenwall Hamburg Neustadt
Novum Hotel Holstenwall Neustadt
Novum Holstenwall Hamburg Neustadt
Novum Holstenwall Neustadt
Novum Hotel Holstenwall
Novum Holstenwall
Novum Hotel Holstenwall Hamburg Neustadt Hotel
Novum Hotel Holstenwall Hamburg Neustadt Hamburg
Novum Hotel Holstenwall Hamburg Neustadt Hotel Hamburg

Frequently asked questions

How much is parking at Novum Hotel Holstenwall Hamburg Neustadt?

This hotel doesn't offer parking.

Novum Hotel Holstenwall Hamburg Neustadt Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 135 out of 1001 reviews" "
Rating 8 - Good. 493 out of 1001 reviews" "
Rating 6 - Okay. 262 out of 1001 reviews" "
Rating 4 - Poor. 87 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

JOHN

Travelled with partner
Liked: Amenities
Staff were excellent but work was going on next door so some noise
Stayed 3 nights in May 2024

6/10 Okay

Haley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A passable hotel in a very walkable location. Negatives: - There was mold in the shower. - The rooms are very small, hard to even walk around in. - The rooms are very basic with no décor and feel sort of cobbled together with shoddy repair jobs. - The rooms are very loud, you can hear lots of noise from outside (sirens from emergency vehicles are relentless in Hamburg). Positives: - The hotel staff was pleasant and accommodating. - The breakfast buffet is a nice option to have in the morning. - The location is great, walkable to many things. Verdict: Might be worth staying at if the price is right (cheap) and you care more about being in a good location than you do about your hotel room. If staying in a nice hotel is important to you, this is not the place.
Stayed 2 nights in Apr 2024

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, amenities
Quiet building.
Stayed 1 night in Sep 2023

8/10 Good

Theresa, New York

Travelled with group
Liked: Cleanliness, staff & service
The staff was very helpful. The breakfast room was bright and a good selection of food. Unique key system that was a little tricky. The room was a decent size and was clean. The reception and sitting area could use a little updating.
Stayed 5 nights in Jun 2023

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location was very convenient for the purpose of are visit, staff were helpful and friendly and rooms were good size.
Stayed 3 nights in May 2023

8/10 Good

Terry

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Great quiet location,10min walk to the reeperbahn and train stations. Hotel rooms are basic but clean. There is NO bar as advertised.
Stayed 2 nights in Mar 2023

10/10 Excellent

colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

4/10 Poor

Maryanne

Business traveller
Disliked: Staff & service
The night staff did not speak English and if they did were not at all helpful. the night desk staff on duty Sep 5th in the early morning refused to get me a taxi which I had asked for earlier, told me to try taking the train, pointing me to the door (all done with emotion and anger seemingly towards me). I went next door and immediately got the taxi from the night desk person at the next hotel, who had no problem at all. The other staff were great.
Stayed 4 nights in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a nice room at all, stay somewhere else
Would rather have stayed in a hostel. Not enough towels provided in the room, had to request the right number of towels at front desk. Room and especially bathroom are in dire need of renovation. Repairs needed in various places (see photos). The hotel does not take pride in its rooms. The front desk is stated as 24hr in the description but frequently there is a sign at the desk saying they will be back in a few minutes, on one occasion this was around 20 mins. That's not 24hr then. Window handle missing to one of the windows. Would not choose to stay here again and think it has also put me off of the Novum brand.
Stayed 3 nights in Aug 2022

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than I expected.
Stayed 1 night in May 2022