Accor Hotels Hamilton hotels

"Our stay at the hotel was superb. The breakfast was delicious with a great variety to choose from. The only disappointment was that my daughter was really looking forward to using the pool. However, when we checked with the staff, we were informed that the hotel no longer has a pool. At the time of booking, the hotel still had photos of the pool displayed, so it would be helpful if these could be removed or updated to avoid confusion for future guests. Overall, we had a very pleasant stay. There was ample parking, the staff were friendly and welcoming, and the breakfast was excellent."

"Was clean and tidy and good facilities "

"Clean room, but outside areas dirty. Noisy dripping toilet cistern. Staff were very efficient. Very rowdy clientele until the earlt hours, which made for an uncomfortable stay."

"Parking was ok and easy. Didn't try other facilities. Cafe not so inviting. Staff were good, but facilities needing a refresh."

"Room with river/bridge view was lovely. Stayed one night comfortable bed and quiet. Walking distance to the main area with many choices of restaurants. A nice breakfast at hotel, did not have any other meals at the hotel. Paying for parking was worth the price after along day of driving."

"The parking was good - the charge for the room was very reasonable, there were four in our room & it was roomy quiet & comfortable- we all slept well"

"The room we stayed in was a standard room with two double beds. The beds were clean and comfortable enough. However, there was no facilities to hang up or leave small things like handbags and clothing. Apart from the beds, the only other piece of furniture was the sideboard but face towels and bath towels etc were piled up on it. There were two cups in the sideboard but no glasses when you wanted to brush your teeth. There was only one coat hanger in the room for two guests. If you were thirsty, there was no bottled water. The REAL problem was the bathroom which was about 25 cm higher than the floor of the hotel room. It was unbelievably small. It was tiled but very slippery. The shower box was not well lit, looking tired with a fixed shower head. It was, again, elevated, at least 25 cm above the slippery bathroom floor, making it extremely dangerous for children and the elderly. I nearly had a fall when I exited the shower box as there were no handles around to help. The small narrow glass pane to put your toothpaste etc. was placed quite high, not at a convenient level. The cover of the toilet seat did not always stand straight and had a tendency to fall on your back. You needed to control it while using the toilet. I was very disappointed after I used the bathroom but I planned to stay for one night only and was going to the Hot Air Balloon Festival early the next morning. I didn't have time to complain."

"Yes both very good "

"Strange smell in the bathroom Buffet breakfast not hot "