Staff are very friendly and helpful. Breakfast options are good.
Katherine
2024 年 4 月入住 2 晚
6/10 一般
Ha Thi Thu,Dollars Des Ormeaux
与配偶出行, 商务旅客
2024年05月6日
满意:员工和服务,清洁度
The air condition unit in the room was very loud also the room is not insulated well so you can hear street noise. Not happy customers
Ha Thi Thu
2024 年 5 月入住 1 晚
6/10 一般
Andrew
与家人出行
2024年05月5日
满意:清洁度、员工和服务、住宿条件和设施
Unsure why there was a door in the bathroom that seemed to attached to the room next to us and the fake key hole basically was a peep hole, there was toilet paper shoved in it when we got there thought nothing of it till it was pushed out… just very weird, area it’s in is very trashy but it’s downtown Hamilton so can’t fix that
Andrew
2024 年 5 月入住 2 晚
8/10 还可以
Roxanne
带宠物出行
2024年04月25日
The property had key card issues for hours after check in .
Was horribly Inconvenient for myself and the staff.
The staff did everything in their power im sure to make my stay more comfortable after the issues were corrected.
Great work to the staff .
Boo for the technological issues
Roxanne
2024 年 4 月入住 2 晚
8/10 还可以
David
与配偶出行
2024年04月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good
David
2024 年 4 月入住 1 晚
2/10 糟糕
Kayla
2024年04月21日
满意:清洁度
不满意:员工和服务
When checking in the employee made us feel like we were interrupting him as he was FaceTiming. Did not explain anything about the hotel or the fees that were added on. When checking out there was no one at the front desk, waited over 20 minutes.
The tv in our one room didn’t work and only one elevator worked.
Overall we were not pleased with the customer service at the hotel at all. The room was clean and the location for monster jam was perfect.
Kayla
2024 年 4 月入住 1 晚
10/10 超赞
Sarah
与家人出行
2024年04月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great experience overall, arrived in the morning to drop our bags, room was ready and we could go straight up. Breakfast was good. Hotel was clean and the 12pm checkout time was appreciated.
Sarah
2024 年 4 月入住 2 晚
10/10 超赞
Katherine
与家人及幼儿出行
2024年04月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was very clean and the amenities were great (pool and breakfast). I would definitely come again.
Katherine
2024 年 4 月入住 1 晚
6/10 一般
Kevin
与家人出行
2024年04月21日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The check in was very very very slow was not happy with that
Kevin
2024 年 4 月入住 1 晚
10/10 超赞
Parisa
与家人及幼儿出行
2024年04月9日
满意:清洁度、员工和服务、住宿条件和设施
Very clean! Newly built/renovated. Friendly staff.