Before I make a list of problems we ran into, I should say the hosts were quick to answer our texts and help us out. That said, there were issues.- when we arrived we couldn't get in- furnace was 16 degrees for first few days- TV was damaged and would shut off randomly- couch and beds were gritty, dirty- we got locked out of the washroom for a day- electrical problems- no cleaning supplies, broom or mop- no can opener, no baking sheets