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关于汉密顿市中心华美达酒店的点评

3.5 out of 5
汉密顿市中心华美达酒店
287 Victoria Street, Hamilton

点评

7.6

还可以

10 分 - 超赞。284 条好评，共有 1000 条点评" "
8 分 - 还可以。354 条好评，共有 1000 条点评" "
6 分 - 一般。208 条好评，共有 1000 条点评" "
4 分 - 很差。100 条好评，共有 1000 条点评" "
2 分 - 糟糕。54 条好评，共有 1000 条点评" "

7.8/10

清洁度

8.0/10

员工和服务

7.2/10

服务设施

6.8/10

住宿条件和设施

7.0/10

环保

点评

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Better than expected! Very convenient location.
Historical hotel in town but the faculties or rooms are not dated at all. Overall very pleasant stays. We stayed at apartment and regular room on two separate occasions, both are very clean and spacious. Lots and lots of restaurants and some souvenirs shops nearby. Highly recommend!
2024 年 1 月入住 1 晚
Marketing Manager 于 2024年01月8日 的回复
Hi,Greetings from Ramada Hamilton.We thank you for the awesome rating that you have given us after your stay at our hotel. Hope to have you back to stay with us again in future.Thanks and Regards,Management

6/10 一般

Yik Tung

2022 年 12 月入住 2 晚

10/10 超赞

LI-MIN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Andrew

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice room, not big, but enough for two people. Plenty of places tomato close by.
2024 年 5 月入住 1 晚

10/10 超赞

Jason

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great Location
2024 年 5 月入住 1 晚

10/10 超赞

Saroj

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 16 晚

8/10 还可以

Michelle

与家人出行
满意：服务设施
Room was a lot smaller than we were expecting. A little over priced for the room, but I guess you pay that for something in the heart of the city. Room was comfortable enough.
2024 年 5 月入住 1 晚

10/10 超赞

Cindy

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice people, laundry on our floor, great breakfast buffet.
2024 年 4 月入住 1 晚

10/10 超赞

Kelvin

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚

8/10 还可以

Tanya

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Located on a main shopping street there was a lot of choice to eat. Easy access to Claudelands exhibition centre. Parking was very limited and incredibly tight. Comfortable room.
2024 年 4 月入住 1 晚
Marketing Manager 于 2024年04月28日 的回复
Hi Tanya,Greetings from Ramada Hamilton. We thank you for the wonderful reviews that you have posted after your stay at our hotel. Thanks and Regards, Management

6/10 一般

Hayley

与配偶出行
满意：员工和服务
Pretty average. Beds are rock hard and the whole place seemed noisy. Requested a carpark when we booked but when we got there we were told to "just park in the outside carpark". The outside carpark was a shambles, tight parks and not alot of room to move. People were blocking each other in and backing into the rubbish bins to try get out. The location is great, but not sure we would stay here again.
2024 年 4 月入住 2 晚
Marketing Manager 于 2024年04月27日 的回复
Hi Hayley,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 还可以

Dion

与配偶出行
满意：服务设施，清洁度
Staff on arrival were really good and made the sign in all easy The room was okay there was a big of a funny smell in the room coming from the bathroom - mouldy drain smell Parking was very tight to get in to - not much room to get through gate or turn around to park Massage chairs didn’t work - put money In and they did nothing House keeping was good room was back to looking clean - still the same funny smell though On departing staff weren’t very friendly - was checking out and the guy didn’t say anything - just said okay Didn’t ask us how our stay was or any question about our stay which all hotels should ask
2024 年 4 月入住 2 晚
Marketing Manager 于 2024年04月26日 的回复
Hi Dion,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 一般

Karla

满意：清洁度
Very central, perfect location! Rooms are very small but completely fine when one is just sleeping a night so just need a bed and bathroom. The building is run down but clean. New carpet in all common areas will make a world of difference.
2024 年 4 月入住 1 晚
Marketing Manager 于 2024年04月25日 的回复
Hi Karla,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 超赞

Dennis

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, and eateries all around, easy parking and perfect access to the city centre. Staff upgraded our room with no fuss to accommodate for an extra person.
2024 年 4 月入住 1 晚
Marketing Manager 于 2024年04月21日 的回复
Hi Dennis,Greetings from Ramada Hamilton.We sincerely thank you for the excellent reviews posted after your stay at our hotel.Thanks and Regards,Management

10/10 超赞

Aroha

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to town and amenities
2024 年 4 月入住 1 晚
Marketing Manager 于 2024年04月19日 的回复
Hi Aroha,We thank you for the wonderful reviews posted.Thanks and Regards,Management

6/10 一般

Mae

与家人出行
满意：员工和服务
Probably one of the best affordable places in Hamilton.
2024 年 3 月入住 1 晚
Marketing Manager 于 2024年04月17日 的回复
Hi Mae,Greetings from Ramada Hamilton.We thank you for the great reviews posted which is truly inspiring. Hope to have you back to stay with us again in the future. Thanks and Regards, Management

2/10 糟糕

Jatinder

2024 年 4 月入住 1 晚

6/10 一般

Bevan

与家人出行
满意：员工和服务，清洁度
Parking was offered for an extra cost which is fine, but when arriving there’s not even a place to park up and check in, the hotel for the price was not great value and I’m typically easily pleased.
2024 年 4 月入住 1 晚
Marketing Manager 于 2024年04月13日 的回复
Hi Bevan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 还可以

Devan

商务旅客
满意：员工和服务，清洁度
Got a free upgrade on arrival as there was something room with the room I booked. Place as a whole had a bit of a musty smell and felt a little run down but the room itself was perfectly fine. There is free parking onsite but it is first in first served and not a lot of car spaces - also a bit of Tetris to get a space!
2024 年 4 月入住 2 晚
Marketing Manager 于 2024年04月11日 的回复
Hi Devan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

2/10 糟糕

Samantha

与配偶出行
不满意：住宿条件和设施，清洁度
Quite possibly the worst hotel experience I’ve ever had. Even travelling third world countries I’ve experienced better facilities than this. The room is tiny, barely enough space to walk around either side of the bed, for booking and paying for a “king room” one would assume there would be more space. The shower leaked water on all sides leaving the bathroom floor soaked and slippery. Questionable stains in toilet, unusable wardrobe due to strange smell. Zero soundproofing, a loud mini fridge and a heat pump rattling due to missing bolts meant that we had about an hour of sleep. Walking through the hotel corridors is like a maze and the location seems to attract an interesting mix of patrons (locals knocking on our door at 2am looking for “a party”) I never leave reviews but this one deserved some feedback, a waste of $220.
2024 年 4 月入住 1 晚
Marketing Manager 于 2024年04月11日 的回复
Hi Samantha,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 很差

Tom

不满意：住宿条件和设施，清洁度
2024 年 4 月入住 2 晚
Marketing Manager 于 2024年04月8日 的回复
Hi Tom,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 还可以

Rachel

与家人出行
满意：员工和服务，清洁度
Was very noisy the night we stayed. 3.30am a large group of thugs were hanging around yelling etc. Police came and took a few away.
2024 年 4 月入住 1 晚
Marketing Manager 于 2024年04月7日 的回复
Hi Rachel,Kindly note that we are located in the centre of the city with all the restaurants and bar's very close. hence on the weekends such incidents occur on which we have no control only the civic authorities can control it. Sorry for the inconveniences caused..Kind Regards,Management

8/10 还可以

Te Rangi

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel room close to everything. Only down call was the windows not being able to open but again that could be a safety hazard.
2024 年 3 月入住 1 晚
Marketing Manager 于 2024年04月6日 的回复
Hi Te Rangi,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 还可以

tracey

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was our second time staying at this property, and we enjoy the convenience of being in the city, the secure parking is really good, and the reception staff are very friendly and helpful.
2024 年 3 月入住 2 晚
Marketing Manager 于 2024年04月4日 的回复
Hi Tracey,Hi Jacques,Greetings from Ramada HamiltonWe sincerely thank you for the good reviews that you have posted after your stay at our hotel.Kind RegardsMarketing Manager

6/10 一般

Samantha，Auckland

Outdated. Couldnt get in to room due to issue with door mechanics. Ok for a one nighter.
2024 年 2 月入住 2 晚
Marketing Manager 于 2024年04月4日 的回复
Hi Samantha,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 一般

Wendy

Staff were very helpful. Our room overlooked other air conditioning units which made a humming sound off and on all night, so didn’t sleep well.
2024 年 3 月入住 1 晚
Marketing Manager 于 2024年04月4日 的回复
Hi Wendy,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 一般

Nathan

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Staff were fabulously friendly and helpful, this unfortunately was contrasted by a venue in need of some tlc and thoughtful renovations. Only 3 spare power outlets in the room, none of which were near the beds. The rooms looked to be painted by Boris, the town drunk. The bathroom doorframe was roughly 1/3 beige and 2/3 white. The wallpaper looked like it had been installed in the seventies. Guest parking was haphazard, thirteen car spaces (give or take) in a courtyard in front of underground gated parking that is labelled "guest parking" but is somehow not available for guests. It was comfortable and did the job. The meals in the attatched restaurant were delicious and the staff were great. Until it came time for the breakfast buffet. Mass produced white bread was disappointing considering the previously ordered delicious sourdough. The quality of the cooked breakfast food seemed let down by the organisation of storage. Items meant to be crispy (roast potato, hash brown) were stored in partitioned bain maries with mushrooms and baked beans, resulting in soggy items that should have been crunchy.
Management 于 2024年03月27日 的回复
Hi Nathan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 还可以

lynnette

团体旅客
满意：员工和服务，清洁度
I loved the location, beds were comfortable and clean, staff were really friendly and helpful
2024 年 3 月入住 1 晚
Marketing Manager 于 2024年03月23日 的回复
Hi Lynnette,Greetings from Ramada Hamilton.We sincerely thank you for the great revies posted after your stay at our hotel.Thanks and Regards,Management

10/10 超赞

Sirpa

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay and hold a workshop. Super helpful team made sure we had everything we needed
2024 年 3 月入住 1 晚
Marketing Manager 于 2024年03月19日 的回复
Hi Sirpa,Greetings from Ramada Hamilton.We sincerely thank you for taking your valuable time and posting excellent reviews about your stay and the amenities.Thanks and Regards,Management

6/10 一般

Delwyn

商务旅客
满意：清洁度
Perfectly adequate for a couple of nights. Room was clean and tidy. Very compact, especially the bathroom. No power points by the beds which isn't very convenient for phone charging overnight. Fridge is in the bottom of the wardrobe so can't hang up dresses etc. Person on reception when I arrived wasn't particularly welcoming. She did come up to the room later when I was having issues with the access card but actually could have told me the eccentricities of the handles when I first checked in and saved us both some time. Cleaning staff were friendlier than any of the reception staff. Location is great - very central with lots of restaurants etc handy.
2024 年 3 月入住 2 晚
Marketing Manager 于 2024年03月17日 的回复
Hi Delwyn,Greetings from Ramada Hamilton.We sincerely thank you for taking your valuable time and posting a good review about your stay at our hotel.Thanks and Regards,Management

4/10 很差

Tracey

不满意：住宿条件和设施
Poor insulation from noise Location noisy and felt unsafe Rabbit warren around building
2024 年 3 月入住 1 晚
Marketing Manager 于 2024年03月16日 的回复
Hi Tracey,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 还可以

Jaquilyn

满意：员工和服务，清洁度
2024 年 2 月入住 1 晚
Marketing Manager 于 2024年03月15日 的回复
Hi Jaquilyn,Greetings from Ramada Hamilton.We thank you for for good rating that you have giving us post your stay at our hotel.Thanks and Regards,Management

4/10 很差

Patty

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Rundown. Needs to be updated.
2024 年 3 月入住 1 晚
Marketing Manager 于 2024年03月9日 的回复
Hi Patty,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 还可以

Caroline

与配偶出行
Rooms are very small okay if just there a night or 2 Staff friendly enough housekeeper very nice
2024 年 3 月入住 2 晚
Marketing Manager 于 2024年03月7日 的回复
Hi Caroline,Greetings from Ramada Hamilton.We sincerely thank you for taking your precious time and posting good reviews about your stay at our hotel.At this point we would also like to inform you that we are placed in a heritage building and it was arranged according to the earlier times but now we are also started to revamp our interiors to make our valuable guest stay more comfortable.Thanks and Regards,Management

6/10 一般

Kathleen，Cicero

与配偶出行
满意：员工和服务
不满意：服务设施
It was fine for a quick overnight and was clean. It is very basic, no chair to sit on, no blow dryer and no cups to use in bathroom. Shampoo provided was combination body wash and shampoo. No conditioner. We didn’t use the shower so I can’t speak to that. Parking lot is very small and full when we arrived so we were left circling town for street parking. Several dining options within walking distance
2024 年 3 月入住 1 晚
Marketing Manager 于 2024年03月5日 的回复
Hi Kathleen,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 超赞

Tanja

2024 年 2 月入住 1 晚
Marketing Manager 于 2024年03月24日 的回复
Hi Tanja,Greetings from Ramada Hamilton.We thank you for the excellent rating that you have given us post your stay at our hotel.Thanks and Regards,Management

8/10 还可以

jean

满意：住宿条件和设施，员工和服务
Car parking shocking
2024 年 3 月入住 3 晚
Marketing Manager 于 2024年03月5日 的回复
Hi Jean,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 还可以

Kimberly

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was clean and we had a nice room with a view! The gym was really good! Convenient to good restaurants. Parking was the only issue… we had pay for parking off site.
2024 年 2 月入住 1 晚
Marketing Manager 于 2024年03月5日 的回复
Hi Kimberly,Greetings from Ramada Hamilton,We sincerely thank you for the great revies posted in regards to your stay at our hotel.Thanks and Regards,Management

6/10 一般

Ervi Rose

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
The staff were helpful. Location is good. The property may need renovation. The door won’t lock, we need to get someone everytime to help us. The toilet and shower have some stains that it looks dirty.
2024 年 3 月入住 1 晚
Marketing Manager 于 2024年03月3日 的回复
Hi Ervi Rose,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 还可以

David

满意：清洁度、员工和服务、住宿条件和设施
Close to city centre. Comfortable bed and good bathroom facilities
2024 年 3 月入住 1 晚
Marketing Manager 于 2024年03月3日 的回复
Hi David ,Greetings from Ramada Hamilton.We are pleased to know that you had a comfortable stay at our hotel. We also thank you for great reviews posted regarding your stay.Thanks and Regards,Management

10/10 超赞

Robert

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location is great, right in the heart of the city. Excellent value for money.
2024 年 2 月入住 1 晚
Marketing Manager 于 2024年03月1日 的回复
Hi Robert,Greetings from Ramada Hamilton.We sincerely thank you for the awesome review posted regarding your stay at our hotel.Thanks and Regards,Management

6/10 一般

Lionel

商务旅客
不满意：员工和服务
Limited amount of parking. No subsidy on off site parking. When you have been driving all day, and long distance and arrive tired and have a late check in, all you want is an easy check in with no problems about trying to find parking. I didn’t want to carry my luggage and work bag from across the street back to the hotel. Don’t think I’ll stay here again.
2024 年 2 月入住 1 晚
Marketing Manager 于 2024年03月1日 的回复
Hi Lionel,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 还可以

Ryan

满意：清洁度、员工和服务、住宿条件和设施
The hotel was starting to show signs of age, so a little run down, but still fine especially for the price. Area was very walkable - there's shops everywhere around you. Parking was a bit rough - there's limited room in the on-site free parking, and the lot is a tight squeeze. One night I got back late and had to overnight in a garage nearby which cost ~$8(US).
2024 年 2 月入住 2 晚
Marketing Manager 于 2024年02月28日 的回复
Hi Ryan,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

10/10 超赞

Jon

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice and central
2024 年 2 月入住 1 晚
Marketing Manager 于 2024年02月27日 的回复
Hi Jon,Greetings from Ramada Hamilton.We thank you for posting great reviews. We sincerely hope to have you back to stay with us again in the future.Thanks and Regards,Management

8/10 还可以

Mike

2024 年 2 月入住 1 晚
Marketing Manager 于 2024年03月21日 的回复
Hi Mike,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 很差

Georgia Bree

与配偶出行
满意：清洁度
不满意：员工和服务
Limited car parking, shower had a dangerous step to get in and out of.. Staff not overly helpful.
2024 年 2 月入住 2 晚
Marketing Manager 于 2024年02月25日 的回复
Hi Georgia,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

8/10 还可以

Catherine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We stayed 2 nights in this hotel and whilst the room and beds were comfy, we weren't happy with the bathroom which was up a high step up to walk in which was awkward especially at night, then an even bigger step to get in the shower. The shower door didn't open all the way as it banged onto the sink which made getting in and out difficult. We are pensioners and anyone less mobile would have had difficulty.
2024 年 1 月入住 2 晚
Marketing Manager 于 2024年02月21日 的回复
Hi Catherine,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 一般

Lisita

与家人出行
满意：员工和服务，清洁度
My parents was booked for two nights in a Studio 2 Queen beds room and check in was from 2pm, however they arrived around that time and had to wait because the room was not ready. Fair enough, must've have been short staffed, and so they left to grab some late lunch and do some shopping and went back to the hotel around 3:30-ish and still not been cleaned. At least they were able to drop off their bags to the room and wait. Also, there's limited parking spaces, which was already advertised - so, it good to pre-book your space. Unfortunately, my parents forgot to do so due to stressful check-in that they forgot to book and pay for parking on their first night - however, they booked and paid for the 2nd night. They did like their room and had a good rest from their travels, so overall an average experience. Maybe next time, if there is one, we will have a better experience.
2024 年 2 月入住 2 晚
Marketing Manager 于 2024年02月19日 的回复
Hi Lisita, Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

4/10 很差

Pania

2024 年 2 月入住 1 晚
Marketing Manager 于 2024年02月19日 的回复
Hi Pania,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager

6/10 一般

Maxine

与家人及幼儿出行, 与家人出行
满意：清洁度
The reception staff were not very helpful. Door card didn't work when we got there. Then door wouldn't lock, in hindsight we never got instructions on how to use it. No help with motel facilities. It is however, a lovely place to stay that was much more quiet then i thought it would be and really comfortable room!
2024 年 2 月入住 1 晚
Marketing Manager 于 2024年02月18日 的回复
Hi Maxine,Greetings from Ramada HamiltonWe are sorry to hear that your stay was not up to par with or usually high standards, we take all complaints seriously and will endeavour to have these issues taken care of, again we apologise for the inconvenience.Kind RegardsMarketing Manager