Hampton Hampton City Hall Hotels

"The person who checked me in was super! She was extremely patient and helpful. Everything else about our stay was great. Thanks!"

"Difficult to find entrance. Room clean but hallways felt worn and unappealing."

"I stayed there for 9 days, I missed the cleaning room service the second day and after that they never came to clean my room in the 9 days. I had to keep asking and asking for cleaning and never got it, just two receptionist were gentle the others seemed like they were doing me a favor when I asked some questions"

"There was no hot tub.. the rooms were not clean, there were things left in my dresser from a previous booking, hair in the bed and toilets, food stains on covers, dead and alive bugs on sinks and counters. Bad smells in certain areas"

"Great stay close to everything we needed and room was clean."

"Overall great place to stay"

"Check-in was very frustrating. I did not receive clear instructions ahead of time and ended up waiting about an hour after arrival before I could access the property. I had to contact Vrbo customer service to resolve the issue.Communication throughout the stay was inconsistent. There were no instructions provided for basic things like trash disposal, which created unnecessary confusion. I also had work-related packages delivered during my stay that were time-sensitive, and there were delays in getting them, which impacted my schedule.Additionally, there were dogs on the property roaming freely that would approach the vehicle closely upon arrival. This created an uncomfortable situation when pulling in, as they were getting very close to the car while in motion and no one was present to manage them.I was also charged 300 for a very small dent in the wall (about the size of a coin), which felt excessive for the level of damage.The property itself was fine, but the overall experience could have been much smoother with clearer communication and better coordination."

"Host was welcoming and quick to respond. We were grateful to have a place to stay during the holidays while visiting family."

"I think it was a great place to stay at, we had our bridesmaids and groomsmen here and although we only got to use the hot tub and the inside activities it was nice to stay. Everything was really clean and they had snacks,coffee, and even an extra new toothpaste and new toothbrush incase you forgot yours. Its the extras that made it really all come together for this event. I will say we were a little worried because of the sound alert and heavy fee for it, we were hoping to be able to play some music since our guest arrived a little later and we wanted to enjoy our wedding night but decided on respecting the property rules. I would say this is not a party house more a relaxed fun type of house to stay at with family and kids instead of friends. Thank you for everything!"