2/10 糟糕
Jennifer
与配偶出行
2024年04月22日
不满意：清洁度、员工和服务、住宿条件和设施
We arrived to pizza in our refrigerator and the refrigerator was not on, so the room had a stench for most of our stay. The breakfast was limited and I got cream cheese only to find it was spoiled/curdled. The room had thread bare rugs. The carpet had a white substance on it. We asked for fresh towels because our first ones had makeup stains. The sink backed up the first time we used it. When we spoke with front desk staff they seemed aware of the issues but were indifferent. There was peeling paint on stair banisters. I requested a first floor room because I have a bad knee, but we ended up on the second floor even though it seemed like we were one of the few customers. The bathroom curtain had mold or mildew. The whole room looks like it was last updated in the 90’s. The last time the room was painted, they painted the furniture too. The desk was filthy and sticky. We were traveling for work and I had difficulty getting anything done because the room was so dark, with all light fixtures on. We travel frequently, but this is the worst stay we have had in years.
Jennifer
2024 年 4 月入住 3 晚