Good location, it is in the old quarter, near to the sightseeing area (2 mins walk to the lake), you can find anything you need near the hotel.
The hotel is new, it looks grand.
The room is clean and comfortable.
The only thing to improve is the shower, the water temperature and the flow is not stable.
Danny
於 2018 年 12 月住了 4 晚
10/10 優異
Hannah (Wigan)
伴侶同遊, 多人同遊
2025 年 7 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great lication and the staff are unbelievably lovely. Definitely recommend.
Hannah
於 2025 年 7 月住了 3 晚
10/10 優異
KENJI
商務旅客, 多人同遊
2025 年 7 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
清潔で良い接客、朝食も美味しいので、また、泊まりたいですね
KENJI
於 2025 年 7 月住了 2 晚
10/10 優異
TOMOMI
2025 年 7 月 20 日
讚好:整潔度、職員與服務和住宿狀況
I had a comfortable stay.
TOMOMI
於 2025 年 7 月住了 3 晚
6/10 一般
Vanessa
2025 年 7 月 7 日
讚好:職員與服務和設施服務
Hotel is quite tired. In need of update. Shower cubicle drains was was blocked several times.
Vanessa
於 2025 年 4 月住了 5 晚
10/10 優異
Israel L
2025 年 6 月 30 日
讚好:整潔度、職員與服務和住宿狀況
Great comfortable bed and location. Near everything. Good service
Israel L
於 2025 年 6 月住了 3 晚
10/10 優異
Khoi
2025 年 6 月 26 日
Khoi
於 2025 年 6 月住了 1 晚
8/10 不錯
Hoang Dinh
2025 年 6 月 26 日
讚好:整潔度、設施服務和住宿狀況
Very good and safe.
Hoang Dinh
於 2025 年 6 月住了 6 晚
4/10 欠佳
Nick
家人同遊
2025 年 6 月 25 日
不滿:整潔度和住宿狀況
Rooms are very small compared to pictures show on website. Property is very old and run down. Would not recommend family staying there
Nick
於 2025 年 6 月住了 1 晚
10/10 優異
Kerrie (Castlemaine)
伴侶同遊
2025 年 6 月 12 日
讚好:整潔度、設施服務和住宿狀況
Breakfast buffet staff and the Level were all great. The pool was refreshing after a day in the heat
Kerrie
於 2025 年 6 月住了 1 晚
8/10 不錯
Tran Van
伴侶同遊
2025 年 6 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ok gut
Tran Van
於 2025 年 5 月住了 2 晚
10/10 優異
Nicholas
伴侶同遊
2025 年 5 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great central location in the old quarter makes getting around easy. Comfortable rooms with good beds and English tv channels. The aircon broke in our room on day 2 and they moved us to a lower floor which was a bit noisier from the street. Nice rooftop pool and high standard breakfast.
Nicholas
於 2025 年 5 月住了 3 晚
10/10 優異
Alejandro
2025 年 5 月 27 日
讚好:整潔度、設施服務和住宿狀況
El personal fue extremadamente amable y me ayudó a coordinar un tour a Ha Long Bay.
Alejandro
於 2025 年 4 月住了 2 晚
10/10 優異
Stefan Arpe
家人同遊
2025 年 5 月 25 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff, almost everything good really. The pool was far too chlorinated to use on one of the days, and the bar and restaurant somewhat expensive side, but apart from that it was a great pick.
Stefan Arpe
於 2025 年 5 月住了 7 晚
10/10 優異
Graeme (lower hutt)
2025 年 5 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful well kept property. The staff were friendly and very accommodating. Our room was beautiful and comfortable. Great breakfast buffet. Beautiful 360 views from the sky bar.
Very handy location in the old quarter where there are lots of eats and drinks and shopping in all directions. Short walk away from the famous train st.
I was really impressed by the staff.
I would highly recommend staying here
Graeme
於 2025 年 5 月住了 3 晚
8/10 不錯
SATO
多人同遊
2025 年 5 月 17 日
讚好:住宿狀況
スタッフの方々は非常に対応が良かったがシャワーがまったく使えないで最後までダメだった。
SATO
於 2025 年 5 月住了 3 晚
8/10 不錯
NOBUTOSHI
2025 年 5 月 4 日
NOBUTOSHI
於 2025 年 5 月住了 1 晚
10/10 優異
Clinton Lyle
伴侶同遊
2025 年 5 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice clean rooms and the sky bar is a lovely spot to finish each evening with a night cap
Clinton Lyle
於 2025 年 5 月住了 2 晚
8/10 不錯
Lola (Hockley)
家人同遊, 多人同遊
2025 年 5 月 3 日
讚好:職員與服務
不滿:整潔度
This hotel is getting a mixed review. The hotel rooms are nice but the carpets in the rooms and the corridors are atrocious. Dirty and smelly.........They have a nice breakfast spread and the location is perfect for shopping...........
Lola
於 2025 年 4 月住了 5 晚
10/10 優異
Ameia-lyn
伴侶同遊
2025 年 5 月 3 日
讚好:職員與服務、設施服務和住宿狀況
Me and my partner really enjoyed our stay at this hotel. The staff are so kind and happy to help with whatever we needed! :)
Ameia-lyn
於 2025 年 4 月住了 3 晚
8/10 不錯
Lily
2025 年 4 月 29 日
Lily
於 2025 年 4 月住了 3 晚
10/10 優異
Tracy
多人同遊
2025 年 4 月 29 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location
Was very good, great location. I was disappointed with where pool is inside & walking past it to the restaurant. You can’t lay around it & it was absolutely freezing. I think people should know the elevator only goes to floor 12 then you have to walk stairs to pool, restaurant & skybar
Tracy
於 2025 年 4 月住了 1 晚
10/10 優異
Miyuki (SEATTLE)
多人同遊
2025 年 4 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great breakfast, highly recommended
Miyuki
於 2025 年 4 月住了 3 晚
8/10 不錯
Lily
家人同遊
2025 年 4 月 28 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Rex Hanoi Hotel
great location and clean. excellent breakfast. great staff, friendly courteous, helpful. Overall great hotel, except I had an incident where my room was small and had to put luggage on the bed. It left some dirt marks on the duvet and I got charged for cleaning needed for the duvet. Manager was nice and discounted a $20 cost to $10. And they gave me a room upgrade when I returned back again from my overnight trip in Halong Bay. Make sure you don't dirty the duvet!