Great price and good location, just 5 minutes walk from the lake. Room is bigger than typical VN boutique hotel. During my first stay the air con break down for prolong period. During my second stay at the topmost floor, the is recurrening noise last a few seconds during every hour. These issues stop me from giving excellent rating.
MING SHAN
2019 年 9 月入住 1 晚
8/10 还可以
YING-WEI
2019 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
服務人員都很親切,態度很好,早餐也好吃,唯一缺點是網路速度較慢
YING-WEI
2019 年 4 月入住 5 晚
8/10 还可以
Wai Chit
2019 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel
Room clean and new
Wai Chit
2019 年 4 月入住 4 晚
8/10 还可以
Tamar
2025 年 4 月 7 日
Tamar
2025 年 4 月入住 2 晚
10/10 超赞
David,Ruislip
与配偶出行
2025 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very attractive hotel with attentive, English-speaking staff, and clean rooms. Great location and good value overall.
David
2025 年 3 月入住 2 晚
8/10 还可以
Tamar
2025 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location. Great stuff
Very nice kind and welcoming stuff
Tamar
2025 年 3 月入住 3 晚
10/10 超赞
Yuki
2025 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thank you for your breakfast preparation, really appreciated
Yuki
2025 年 3 月入住 1 晚
10/10 超赞
Winnie
与家人出行
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very central location. The most friendly and helpful staff. Our room was clean and comfortable. I had a hot stone massage at the spa; it was excellent and offered good value for the service.
Winnie
2025 年 3 月入住 3 晚
10/10 超赞
Stacey
与配偶出行
2025 年 3 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed just for 1 night but was very comfortable and the staff were fabulous. Located near the lake and the water puppet theatre so many sights were easily walkable.
Stacey
2025 年 3 月入住 1 晚
4/10 很差
Chintana
与家人出行
2025 年 3 月 11 日
不满意:员工和服务
Chintana
2025 年 2 月入住 2 晚
6/10 一般
Hayley
团体旅客
2025 年 3 月 10 日
满意:员工和服务
不满意:住宿条件和设施
Location of the hotel is good. Very central, and just a short walk to the lake.
The hotel itself would benefit from a deep clean.
Some staff were friendly and helpful, others looked disinterested (bar staff and guys on the door)
Reception area was smart, however was greeted on our floor by ripped carpet outside the lift.
The hotel room itself was okay, the bathroom appeared to have been separated from the sleeping area as an afterthought.
A bit of tender loving care could make this hotel a decent 3 star hotel.
Hayley
2025 年 2 月入住 5 晚
8/10 还可以
YUICHI
商务旅客
2024 年 12 月 31 日
满意:员工和服务
不满意:客房舒适度
ほとんど窓がない
窓がないので、息苦しい 屋上バーに行くのがよいです。
YUICHI
2024 年 12 月入住 1 晚
10/10 超赞
Rebecca,Godalming
与配偶出行
2024 年 12 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff wonderful, helpful and kind. Breakfast good. Room very large by Hanoi standards, and extremely comfortable. Enjoyed our stay!
Rebecca
2024 年 12 月入住 2 晚
10/10 超赞
Bernadette
2024 年 12 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Would recommend
Had a good nights sleep , bed was comfortable but small compared to other hotel rooms in Hanoi. Shower had good warm water pressure. Staff were excellent especially Leo. Very polite and a helpful young man. Convenient location, close to all tourist hotspots. Pictures on site are not same as bedroom
Bernadette
2024 年 11 月入住 1 晚
10/10 超赞
Yasmin
与家人出行
2024 年 11 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
La pasamos exelente, el hotel está bien ubicado, la atención de primera, Todos los que allí trabajan muy atentos y cordiales:
Yasmin
2024 年 11 月入住 3 晚
10/10 超赞
DARYL POE
2024 年 10 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
DARYL POE
2024 年 10 月入住 1 晚
8/10 还可以
Andrew
2024 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Andrew
2024 年 4 月入住 2 晚
10/10 超赞
Deborah
与家人出行
2024 年 4 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Shining Central was the perfect choice for our 3 days in Hanoi. It's location in the Old Quarter was perfect and very convenient. The rooms were comfortable and clean. The staff was just above and beyond - so friendly and helpful. I had items which I purchased in Hoi An earlier in my trip delivered and there was no problem receiving this package. They also booked taxis, shows and tours for us. And the massage I booked in the spa was fantastic. Great place all around.