Really helpful staff, good location on edge of the Old Quarter.
Not a lot of rooms don't hve exterior windows, but the balcony room I booked was great.
Douglas
2025 年 7 月入住 4 晚
10/10 超赞
Sion
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very happy with my stay at the Sono.
All staff were incredibly helpful and kind from the moment we arrived. Helped to book a day trip, always going out of their way to say hello and check we were ok, provided us with an umbrella on a rainy evening. Really made our stay enjoyable and comfortable.
Also the location in Hanoi Old Quarter is great.
Sion
2025 年 5 月入住 2 晚
10/10 超赞
Elim
与家人出行
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay at this hotel was truly memorable thanks to the incredibly friendly and accommodating staff. When we asked for restaurant recommendations, they didn’t just point us in the right direction—they personally walked us to a nearby spot, which was such a kind gesture. The owner was equally welcoming, offering us great tips for our trip and making us feel right at home. Even after we checked out, they kindly let us leave our suitcases so we could explore the area without any hassle. Their warmth and hospitality went above and beyond—highly recommended!
Elim
2025 年 5 月入住 2 晚
10/10 超赞
Rick
与配偶出行
2025 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay very much in Hanoi area. The hotel is conveniently located and you can walk everywhere around the Old Quarter. Our room was facing the busy road which is noisy but it quiets down quite a bit in the later evenings and overnight. The people working here are fantastic. Very friendly and helpful at the front desk and at the travel agent counter. We booked Halong Bay and transportation to and from through this travel agency. Thank you for a very nice stay in the Hanoi area.
Rick
10/10 超赞
Tracy
2025 年 2 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
February 2025
The hotel was ideally located in the old town. The staff were very friendly and so helpful, nothing was too much trouble. Even down to organising our trip and ride back to the airport.
Tracy
2025 年 2 月入住 9 晚
10/10 超赞
Michael
2025 年 2 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were excellent, friendly and helpful. The location is great for walking to attractions in the Old Quarter. The room was nice but a bit noisy at times when guests were checking in or leaving.
Michael
2025 年 2 月入住 4 晚
10/10 超赞
Mari-Wyn
2025 年 2 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was my first stop at Vietnam during my travels. Great central location with the Old Quarter right on its doorstep. The hotel has a lovely feel to it, price is reasonable and the staff were so lovely and so helpful. Nothing was too much trouble and they helped me during my stay and with my onwards travel. I enjoy staying at Sono so much and as a solo traveller I felt very safe. Communication with the hotel was excellent from the outset, I just wish I could’ve stayed longer. Would highly recommend.
Mari-Wyn
2025 年 1 月入住 3 晚
10/10 超赞
Debobrata
2024 年 12 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
The staffs are super helpful. They book the most convenient day trips too. Highly recommended.