Search Castles in Harrisburg

"1. The 1st floor was under construction and we found out as we went to the indoor pool. 2. The hotel staff was great 3. The restaurant staff was exceptional"

"Check in staff were very friendly, room was clean, location is great, and roof top bar and staff were very nice. Would stay here again! "

"Cold"

"Clean room "

"Everything was pretty good"

"We had a great day! The room was spotless and well equipped, the staff was kind and courteous, and the location is ideal to restaurants. The only thing to note, and I noticed it is temporary, but we booked an executive suite and we’re disappointed that we did not have access to the executive launch because it is under construction at this time. I do wish we had been informed of this when making our reservation. They did accommodate us and serve meals and snacks in a different room, but we were looking forward to enjoying the view and our time upstairs. We would definitely return on another trip despite that disappointment and are excited to see the improvements that they’ve made as a result of that Construction."

"The staff is polite and ready to fix problems. The hospitality is GREAT, even though unfortunately that can’t be in the context of a beautiful hotel. Hyatt has gone down hill for some years. This is yet another hotel with dirty floors, and no running hot water, well at least not for the many attempts I made. Anyway, at least this location doesn’t have roaches like the other one did.i appreciate the amazing customer service. It’s almost like they know it’s not the greatest but they still show up with good service to try to make up for it. I appreciate that."

"Great stay"

"The hotel was very clean and the staff was very friendly; if I had any complaints it was that parking was a bit expensive at $30 for the night in addition to the room rate, and our TV was annoying, I have tinnitus and have to have the TV on while I sleep but this TV kept auto shutting off every 2 hours and I would of course wake up and have to turn it back on again, so my sleep wasn't very good. BUT I would stay here again."