Hartford Hartford City Hall Hotels

"Clean and friendly staff"

"The hot tub and pool are clean, perfect temp, and very fun. Towels are soft and clean, the rooms are well-decorated and comfortable, and the staff is friendly. "

"Very helpful and friendly staff. We didn't like that people were smoking and stinking up the hallway. Property could use some updates. Our stay was fine."

"The room was clean, the amenities were very good, and the space was very comfortable in size. The pool and fireplace were warm, the hot tub was definitely hot, and the bed was good. Some areas of the room, buildings and grounds are showing their age, but the stay was great! The only recommendations I could critique about is the pool/hot tub/sauna area floor has little pebbles as the surface and they are starting to pop out making walking on gravel bare-footed painful when you catch a loose stone. May want to bring sandals for navigating this area. If you are staying multiple days, ask for extra towels and garbage bags, because the suites are not restocked/cleaned daily. Just between guest stays. The pillows are thin, so you may need to stack a few up to be comfortable. "

"Someone Stole My Loafers Microwave Didnt Spin, Staff At Counter Dave Worked Sunday Evening Made Me Pay For An Extra Waterpark Pass Because I Booked Thru A 3rd Party So I Wouldn’t Recommend Booking That Way, Prices Were The Same. Room Wasn’t Clean Smelled Like Dog. O And Maintanence Woke Me And My Family Up At 7am So Loud And I Think He Took Loafers. Btw No Good Movie Channels Nor Netflix Smh"

"A fantastic house ! The Host is very kind and responsive. A great time had by all. We WILL be back..."

"Really friendly staff and welcoming. "

"Wonderful hotel, clean, fast check-in and out. "

"Very clean, pool and hot tub were nice, breakfast was great with a lot of options. Having double beds instead of queen beds was a bit odd but besides that, everything was great! Location is also good with a lot to do in the area. "