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Top Hartford Hotel Reviews
Marriott Hartford Downtown
4/10 Poor
"If you want to pay a lot of money and get very little in return, this is the hotel for you. This was the worst Marriott experience we’ve ever had. When we checked in, we had to get our own luggage cart and bring our bags to the room ourselves. The room was missing basic amenities — no water, no ice bucket, and the refrigerator wasn’t even cold. We paid extra for a corner room with a water view, but instead we got a view of other buildings with no water in sight. The hot tub shown in the hotel photos was empty and unusable. There was also no information provided about local restaurants or attractions. Even the valet staff couldn’t offer recommendations when we asked. On top of that, you have to pay extra for either valet parking or self-parking. Breakfast was $25 per person and honestly worse than school cafeteria food. If you’re visiting Hartford, CT, stay anywhere but here. Extremely overpriced and a huge disappointment."
The Goodwin Hotel
4/10 Poor
"The reason for my poor review is that my daughter left her iPods in the room, and we soon discovered through FindMy that they were taken to a nearby address in Hartford. They were never removed from the room by us, so they were certainly removed by someone at the hotel. I reported this via phone to staff members, who assured I’d be called back, and I wasn’t. Then I tried sending a message through their website and got no response. I am really disappointed by this level of customer service in what otherwise seemed to be a nice hotel. It’s shocking to me that no one would even follow up, even if just to apologize."
Best Western Hartford Hotel & Suites
10/10 Excellent
"Great place to stay....very clean spacious and they supply breakfast"
The Capitol Hotel
6/10 Okay
"Breakfast was great and so is the parking. Building could have done a bit cleaner and upgrade. Bathroom was old and need to upgrade. That was a main disappointment in bathroom. Staff was good and nice."
Location, is the key for this 3 bedroom!
10/10 Excellent
"Tax was a great hostess. She was very easy to communicate with and did her level best to address a hot water issue which did not affect our stay. Parking was tight on property but there is on street free on weekends. Neighborhood is up and coming. Thank you!"
DoubleTree by Hilton Hartford Downtown
6/10 Okay
"Location and hotel property were good but the staff at the reception was terrible. On check in I was informed that I have a 30 dollar credit being a Hilton Gold. Now I know that if you book thru a third party like Expedia this credit is subject to the property. In this case on check in I was informed. HOWEVER on check out they charged me for the same. Paying a 1000 dollars for 3 nights the 90 is not a back breaker but it’s a smart way for the hotel to make money. BE CAREFUL"
Candlewood Suites Hartford Downtown by IHG
6/10 Okay
"Room was very clean but had closet door sticking when opening and refrigerator was humming during the night."
Travel Inn Motel
2/10 Terrible
"The room 140 was beyond filthy and in disrepair. Hole in wall. Old vomit behind door,rug with dozens of dark stains, no lamp by bed, tv did not work, and there were burn marks on the tub from cigaretts. Ashtrays in room that was suposed to be non smoking"
The Silhouette! Chic 1-bedroom with WiFi and AC in serene Hartford
10/10 Excellent
"I do not usually leave reviews, but this deserves to be an exception. This was probably the best privately owned property I have ever stayed in. Well stocked--the owner has tried to think of everything and done a good job in doing so. Very good communicator with almost instantaneous replies. And the price is unbeatable. This will be my go to place anytime I am anywhere near Hartford."