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关于威夸赛特高尔夫渡假酒店的点评

5 out of 5
威夸赛特高尔夫渡假酒店
2173 Route 28, Harwich, MA

点评

9.4

绝佳

10 分 - 超赞。146 条好评，共有 190 条点评" "
8 分 - 还可以。26 条好评，共有 190 条点评" "
6 分 - 一般。12 条好评，共有 190 条点评" "
4 分 - 很差。4 条好评，共有 190 条点评" "
2 分 - 糟糕。2 条好评，共有 190 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.2/10

服务设施

9.4/10

住宿条件和设施

9.6/10

环保

点评

6/10 一般

Mariusz，Los Angeles

满意：清洁度
不满意：住宿条件和设施
2024 年 5 月入住 3 晚
gthulander 于 2024年05月21日 的回复
Dear Mariusz,Thank you for your review. We are sorry to see that you had an average experience. Please feel free to contact us if there is any additional feedback that you would like to share.Sincerely,Gary S. ThulanderArea Managing Director

4/10 很差

Diane，Ashburn

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
The rooms were dated, noisy and musty smell.
2024 年 5 月入住 2 晚
jcwillis 于 2024年05月6日 的回复
Dear Diane,Thank you for your review. We are truly sorry that you were disappointed with your accommodations, and we will work hard to remedy your concerns. Our sincere apologies,Josette C. WillisDirector of Operations

10/10 超赞

Brad

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff went out of their way to make our stay perfect
2024 年 5 月入住 2 晚
jcwillis 于 2024年05月6日 的回复
Dear Brad,Thank you for your five-star review. Our sincere appreciation for taking a moment to recognize our team, we are delighted they made your stay a memorable one. We look forward to welcoming you back to the resort in the near future.Best regards,Josette C. WillisDirector of Operations

10/10 超赞

Manuel

满意：清洁度、员工和服务、住宿条件和设施
AMAZING
2024 年 4 月入住 1 晚
jcwillis 于 2024年05月6日 的回复
Dear Manuel,Thank you for your five-star review. We are truly delighted that you had such an amazing stay, and hope to welcome you back again soon.Best regards,Josette C. WillisDirector of Operations

10/10 超赞

Rakesh Chowdary

满意：清洁度、员工和服务、住宿条件和设施
Great stay!
2024 年 4 月入住 3 晚
jcwillis 于 2024年05月6日 的回复
Dear Rakesh Chowdary;Thank you for your five-star review. We are delighted that you enjoyed your time at the resort, and hope to welcome you back again soon.Best regards,Josette C. WillisDirector of Operations

10/10 超赞

Jaqueline

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything is great
2024 年 3 月入住 2 晚
jcwillis 于 2024年04月16日 的回复
Dear Jacqueline,Thank you for your five-star review.Sincerely,Josette C. WillisDirector of Operations

10/10 超赞

Sandy

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

10/10 超赞

Cory

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved the resort
Great location, fantastic rooms, restaurant was great as well. Would definitely stay there again!
2023 年 10 月入住 2 晚

6/10 一般

Leo

团体旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
building poorly constructed. I could hear the people upstairs talking and showering as if they were in the same room. Unfortunately this occurred at five thirty in the morning.
2023 年 10 月入住 2 晚

10/10 超赞

Jennifer

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 2 晚

6/10 一般

Joanna

团体旅客
满意：服务设施
Good parts: Dining room and verandah were lovely and great views of the water. Not so good: As other reviewers indicated, room was tired and my cottage didn’t include any outdoor space. For that cost I would expect a nicer space.
2023 年 8 月入住 1 晚

10/10 超赞

Mariam

与家人出行
满意：服务设施
Beautiful resort and wonderful service
2023 年 8 月入住 4 晚

10/10 超赞

Peter，Hinsdale

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
First time here. I had never been to Cap Cod, so I researched places to stay, and the 'Wequassett Resort' kept coming up. I read the reviews from guests, and everything was positive, so I booked our stay there. Wow, very nice! It's beautiful, clean and the employees are well dressed, professional and very nice! We will definitely stay here again!
2023 年 8 月入住 2 晚
jcwillis 于 2023年08月7日 的回复
Dear Peter,We are so happy your online research led your family to Wequassett! Thank you for sharing your five-star review and we hope to welcome you back soon.Best regards,Josette C. WillisDirector of Operations

10/10 超赞

Melinda

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A beautiful time! True 5 star service!
2023 年 7 月入住 1 晚

10/10 超赞

Andrea

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved our stay. Upgraded to view room and worth it. Lovely grounds and pools. Pricey but delicious restaurants.Just wish landscapers didn't start noisy weed removal machines at 8 am.
2023 年 5 月入住 2 晚
jcwillis 于 2023年05月23日 的回复
Dear Andrea,Thank you for your review and I’m delighted you loved your stay at Wequassett. Please know the noise issue has been addressed. We hope to welcome you back soon!Best regards,Josette C. WillisDirector of Operations

10/10 超赞

Norman

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A great place to stay with a staff that is second to none.
2023 年 2 月入住 3 晚
Josette C. Willis 于 2023年02月14日 的回复
Dear Norman,Many thanks for your 5-star rating! We strive for exceptional service and are so pleased that is what you experienced during your stay. We look forward to your next visit.Best regards,Josette C. WillisDirector of Operations

10/10 超赞

Antony

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A little Gem
Exceptional, a perfect weekend getaway resort. The staff are professional and friendly and attentive to your needs. Looking forward to returning.
2022 年 11 月入住 1 晚
jcwillis 于 2022年11月30日 的回复
Dear Antony,Thank you for your glowing review. We are delighted that you enjoyed your time at the resort and hope to welcome you back again next year.Best regards,Josette C. WillisDirector of Operations

10/10 超赞

Andrew

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Golf Getaway
Outstanding attentive staff. We played golf at Cape Cod National and it did not disappoint.
2022 年 10 月入住 3 晚
Josette C. Willis 于 2022年10月18日 的回复
Dear Andrew,Thank you for complementing our staff and I am happy to hear you enjoyed the course at Cape Cod National. We hope to welcome you back soon! Best regards,Josette C WillisDirector of Operations

10/10 超赞

Kelly

2022 年 8 月入住 1 晚
Josette C. Willis 于 2022年08月23日 的回复
Dear Kelly,Thank you for your five-star review of Wequassett Resort and Golf Club. We hope to welcome you back soon.Sincerely,Josette C. WillisDirector of Operations

8/10 还可以

Neiby

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay at this resort, the service was outstanding and the landscape breathtaking! However, the noise coming for the room upstairs did not let us sleep, you could literally hear even the footsteps! Also, the parking situation was horrible! They constantly have events at this resort and they don't have a parking area for these events, so the people coming for these events or just to dine at the restaurants take the parking spots of the guess staying at the hotel, therefore, instead of finding a parking spot infant of your room you have to go around and around the property trying to find parking and park very far away. This was extremely inconvenient for us with a young child.
2022 年 7 月入住 4 晚
Josette C. Willis 于 2022年08月17日 的回复
Dear Nelby, Thank you for your balanced feedback and I will certainly share your comments with the team. I am glad you enjoyed your visit and that you received outstanding service during your stay. Best wishes for a pleasant remainder of the summer. Sincerely, Josette C. Willis Director of Operations

10/10 超赞

Kim

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Incredible stay
2022 年 7 月入住 1 晚
Josette C. Willis 于 2022年08月5日 的回复
Dear Kim, I am delighted you and your family had an incredibly stay at Wequassett Resort and Golf Club. Thank you for taking the time to post a review and I hope you return to the resort for another memorable experience. Sincerely, Josette C. Willis Director of Operations

8/10 还可以

Bonnie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 4 月入住 1 晚

10/10 超赞

Pranay

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic place to relax and recharge. We visited off season (early April) and resort was still getting ready for peak summer. We enjoyed the facility and staff was really great. Superb place to stay. Now we need to visit this place in summers or fall.
2022 年 4 月入住 5 晚
jcwillis 于 2022年04月25日 的回复
Dear Pranay. Thank you for your review. We are pleased that you had an enjoyable and relaxing stay, and thrilled that you plan to return. Our sincere appreciation for sharing your experience on Expedia, and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 超赞

Randall

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved everything about the resort, but especially the staff. I want to send shout out's directly to Norman and Farouk, both of who were absolutely stellar.
2022 年 4 月入住 1 晚
jcwillis 于 2022年04月14日 的回复
Dear Randall, Thank you for your review. We are delighted that you enjoyed your stay, and that Norman and Farouk made such a positive impression on you. Our sincere appreciation for sharing your experience and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 超赞

Mary Ann

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely beautiful, breathtaking and relaxing. Thank you so much!
2021 年 10 月入住 2 晚
jcwillis 于 2021年11月22日 的回复
Dear Mary Ann, Thank you for your review. We are delighted that you had an enjoyable experience, and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 超赞

Lawrence

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property exquisitely maintained.
2021 年 10 月入住 2 晚
jcwillis 于 2021年10月18日 的回复
Dear Lawrence, Thank you for your five-star review, and for your compliments regarding the resort's beautiful grounds. We appreciate you sharing your thoughts on Expedia and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 超赞

Mary

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love the layout beautiful landscaping views beautiful great staff
2021 年 10 月入住 1 晚
jcwillis 于 2021年10月18日 的回复
Dear Mary, Thank you for your compliments regarding the resort's grounds and team. It's a pleasure to hear you enjoyed your experience and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The service at the property was fantastic! From the restaurants to the pool, housekeeping, etc.. they are top notch. Food at 28 Atlantic & the pool cafe were also outstanding. Rooms were good, not great, but overall it's the best property on the Cape.
2021 年 7 月入住 4 晚
jcwillis 于 2021年07月30日 的回复
Dear Traveler, Thank you for your review. We are delighted that you enjoyed the resort and that the food and service were outstanding. Our sincere appreciation for sharing your experience on Expedia, and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 超赞

Shawn

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 7 月入住 4 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
What a wonderful place. J
2021 年 5 月入住 1 晚
jcwillis 于 2021年05月25日 的回复
Dear Traveler, Thank you for your review. We are delighted that you enjoyed your time at the resort and hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 超赞

Antony

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 5 月入住 1 晚
jcwillis 于 2021年05月25日 的回复
Dear Antony, Thank you for your outstanding review. We are delighted that you enjoyed your time at the resort and hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 超赞

真实旅客

2021 年 5 月入住 2 晚
jcwillis 于 2021年05月25日 的回复
Dear Traveler, Thank you for your five-star review. We are pleased that you enjoyed your stay and hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 超赞

真实旅客

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My family and I had an amazing time. Beautiful resort.
2020 年 7 月入住 1 晚
jcwillis 于 2021年03月8日 的回复
Thank you for your wonderful review. It is a pleasure to learn that you enjoyed your time at the resort, and we look forward to welcoming you back again soon. Best regards, Josette C Willis Director of Quality Assurance

10/10 超赞

Kathleen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This is a beautiful resort. I look forward to returning next summer
2020 年 10 月入住 2 晚
jcwillis 于 2020年10月26日 的回复
Dear Kathleen, Thank you for your review. We are pleased you enjoyed your stay and look forward to your return next summer. Best regards, Josette C Willis Director of Quality Assurance

8/10 还可以

Amin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
ea Wequassett
Enjoyed the gardens and the different varieties of plants , trees and flowers. Beach was great and easily accessible. Service was very good and the workers seemed to be happy with their job. Bathtub needs updating. Concierge was very helpful and responsive Restaurant food ( the bar and grill ) was average and not great value .
2020 年 9 月入住 2 晚
jcwillis 于 2020年09月29日 的回复
Dear Amin, Thank you for your review, and we are delighted that overall you enjoyed your time at the resort. We appreciate you sharing both your positive feedback along with suggestions for improvement. It was a pleasure to be of service and we hope to welcome you back again in the future. Sincerely, Josette C Willis Director of Quality Assurance

8/10 还可以

saeed

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very e pensive but I guess that is the going price for most hotels there. Great restaurant
2020 年 9 月入住 2 晚
jcwillis 于 2020年09月16日 的回复
Dear Saeed, Thank you for your feedback regarding your stay. It is a pleasure to hear you enjoyed your dining experience, and we hope to welcome you back again in the future. Best regards, Josette C Willis Director of Quality Assurance

6/10 一般

Sarah，Boston

团体旅客
满意：清洁度、员工和服务、服务设施
Service was great. Pool was wonderful. However, the room was old. Bathroom was a bit moldy and floor was all cracked/broken. This was not a $750/night room.
2020 年 8 月入住 2 晚
jcwillis 于 2020年09月7日 的回复
Dear Sarah, Thank you for your review. We are pleased you enjoyed the resort's pool area, and that the team provided you with great service. It is regretful to hear that we fell short in regard to your room accommodations. I would welcome the opportunity to review your feedback and may be reached at the resort. Our sincere apologies that your stay did not fully meet your expectations. Sincerely, Josette C Willis Director of Quality Assurance

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A fantastic resort close to home. An excellent experience every time.
2020 年 9 月入住 3 晚
jcwillis 于 2020年09月5日 的回复
Thank you for your outstanding review. We are delighted that you enjoyed your stay and hope to welcome you back again soon. Best regards, Josette Willis Director of Quality Assurance

8/10 还可以

Erin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Almost a nice vacation
The property is lovely and secluded from the rest of the town, which is nice to have everything that you need within the enclave. Overall, we were looking for a destination within a few hour drive that would feel like an actual vacation. The property offered that, but we would likely not return. If you have children it seems to be great but if you are looking for a few days of down time - it is not this. The pool chairs are completely full by 10am, the pool is overrun by little kids (to the point where you can’t actually get in), and the service was clearly overworked and understaffed. Both restaurants were clearly lacking in quality ingredients due to COVID. We both had stomach aches after twenty-eight and would not recommend it to anyone. People were wearing masks, there was hand sanitizer everywhere, and social distancing was encouraged. Overall, it was a pleasant stay but I would recommend going elsewhere as the cost and quality don’t align.
2020 年 8 月入住 1 晚
jcwillis 于 2020年08月28日 的回复
Dear Erin, Thank you for taking the time to share the objective commentary about your recent stay. I was indeed disappointed to learn of your experience and would like to extend my sincere apologies. Admittedly, we have been challenged this summer with demand for the pool and appropriate staffing levels. Rest assured that we are working very hard to overcome these shortcomings. Our menus at both restaurants were adapted this season to better accommodate the restrictions of the pandemic; however, we strive to offer the finest ingredients. I’d like the opportunity to discuss your experience personally to gain a little more insight. Your review will be shared with our team and we will do our utmost to rectify the issues described. I do hope that we will be able to regain your confidence in the future and will look forward to speaking with you. Sincerely, Josette Willis Director of Quality Assurance

4/10 很差

Juan，New York

与家人及幼儿出行
不满意：住宿条件和设施，清洁度
2020 年 7 月入住 8 晚
jcwillis 于 2020年08月11日 的回复
Dear Juan, I am truly sorry that you were disappointed with your stay. We would welcome the opportunity to receive more details on the shortcomings you experienced so that we can properly address your concerns. Our sincere apologies. Sincerely, Josette C Willis Director of Quality Assurance

10/10 超赞

Thomas

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best ever
So nice
2020 年 7 月入住 4 晚
jcwillis 于 2020年07月17日 的回复
Dear Thomas, Thank you for your amazing review. We are pleased you enjoyed your time at the resort, and hope to welcome you back again soon. Best regards, Josette C Willis Director of Quality Assurance

10/10 超赞

Michael

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 1 晚
jcwillis 于 2020年07月13日 的回复
Dear Michael, Thank you for your excellent rating. We are delighted to hear that you enjoyed your stay and hope to welcome you back again soon. Best regards, Josette C Willis Director of Quality Assurance

10/10 超赞

Julianne

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 6 月入住 2 晚
jcwillis 于 2020年06月29日 的回复
Dear Julianne, Thank you for your excellent rating, so pleased you enjoyed your time at the resort. Best regards, Josette C Willis Director of Quality Assurance

10/10 超赞

Quincy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This resort was amazing! Surprised my wife with a quick getaway for her birthday! Hands down, she said it was the best birthday of her life! Our bellmen Dave was the best, he’s one of the reasons we want to come back to this resort! Everything was absolutely perfect!
2020 年 6 月入住 1 晚
jcwillis 于 2020年06月29日 的回复
Dear Quincy, Thank you for your thoughtful review. I am so pleased to hear your wife had such an enjoyable birthday celebration - thank you for selecting Wequassett for this special event. We appreciate your compliments regarding Dave, he is a true professional and always does his best to go above and beyond. Many thanks for sharing your experience and we hope to welcome you back soon. Best regards, Josette C Willis Director of Quality Assurance

6/10 一般

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施
Do not stat in a lower level room. You will be able to hear everything up above. It was very loud. Beautiful place, but again very loud. There is no way the people at the propery dont know about this issue. You can hear walking, sneezing. Not conversations but conversations going on.
2019 年 11 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful resort with gorgeous landscaping and views. Friendly and welcoming staff. Lovely rooms. Wish we could have stayed longer.
2019 年 11 月入住 1 晚

6/10 一般

真实旅客

满意：住宿条件和设施，员工和服务
2019 年 10 月入住 2 晚

10/10 超赞

ROBIN

满意：清洁度、员工和服务、住宿条件和设施
2019 年 9 月入住 4 晚
jcwillis 于 2019年10月9日 的回复
Dear Robin, Thank you for your perfect 10 rating. We are pleased that you enjoyed your time at the resort and hope to welcome you back again in the near future. Sincerely, Josette C Willis Director of Quality Assurance

10/10 超赞

Bob

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was better than we expected. Beautiful grounds, nice rooms, and the service was first class
2019 年 9 月入住 2 晚
jcwillis 于 2019年09月30日 的回复
Dear Bob, Thank you for your review. We are pleased to hear you enjoyed your time at the resort and hope to welcome you back again soon. Sincerely, Josette C. Willis Director of Quality Assurance

2/10 糟糕

Mimi，New York NY

商务旅客
不满意：员工和服务
Hotel staff (male) opened my door at 10:45pm at night without any notice. I got so scared and the frond desk told me that there was mis-communication with hotel staff. He was supposed to fix something at the another room! I asked the front desk for 1 hour late check out when I checked in. She approved. Next morning at 11am, male hotel staff knocked and asked me to leave. I had to explained all again to him I paid almost 600$ For 1 night No communication between staffs
2019 年 9 月入住 1 晚